Cannot install modem on SATELLITE M30-604

I can't see my modem in the Device Manager. I can't see a com-port in the device manager.
When I choose controlpanel>phone and modem options I see no modem.
I choose the Add-button. My modem is not detected. Then I have the option to install it from a list.
I choose Have disk.
I choose the Browse-button and
I select the Tools&Utilities CD ROM that came with my notebook (or the downloaded files from Toshiba).
I select the (D:\Modem Driver\NETHERLD)ltsmwxp.inf file on the CD.
Still NO models appear in the Install new modew window.
How can I install my modem?

> hi,
>
> do you use the Toshiba Recovery OS or did you
> installed your own MS vullversion?
Thanx Pelox.
I' am sorry but I don't understand what you mean. The notebook came with Win XP and I ungraded it to Win XP Pro.
> In the first case the modem should be detected when
> you started the notebook the first time ever. If it
> is not detected then the modem has a hardware
> failure.
The modem worked fine with Win XP Pro. I do not know when it stopped working because ad home I have a T1-connection. I use the modem only on the road.
> Secondly you should try to install at first the modem
> driver from the Tools&Utilities CD secondly you
> should download the current modem driver from
> https://eu.computers.toshiba-europe.com/ Driver &
> Downloads
I did. But when I try to "Add new hardware" no models/drivers can be found when I select either .inf-file. (And I know how that should look like!).
> In the end, when no suggestion solved the problem,
> you ca try to recover the notebook with the Recovery
> CD (but save important data before starting!). This
> procedure set the notebook back to default OS
> settings and if there is a software or driver failure
> the modem should work! Unless there is a hardware
> failure!
Sorry but this does not feel like solving a problem :-))
At one point, after a restart, the modem seemed to install (what a wonder) automatically. After the next restart it had disappeared :-((
When I read the log, I find:
Opening the modem device failed with error 000005aa.
Another question:
When looking at Toshiba-download-site I can choose some modelno. for my notebook. I have a Satellite M30-604 with an upgrade from Win XP to Win XP Pro. What modelno. does that make? Is it a sm30x?

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