Cannot install new adobe reader- says old version still installed

Hi there, looking for a little help please.  An old version of adobe reader, 7.1 shows as installed on this computer so when I try and install a new version it gives me an error.  When I try to uninstall it via the windows add/remove programs, it says that it can't uninstall.  How can I get adobe reader 7.1 out of my system?  If I need to edit the registry to get it out of there, what changes need to be made?
Thanks.

Thanks,  I was having a similar problem, and this solution took care of it.
good work

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