Cannot install NSeries PC Suite at all!

Hello
I'm new to Nokia software - I guess I am in for a long ride.
I have an HP Pavillion 2530ea running Vista Home (no service packs).
I have tried to install the PC Suite on the provided disk and from the web site here (v6.85) and in both cases, whatever I choose to install (everything to minimum install), it returns "failed" in friendly red letters with no error message.
Even when I connect my N82 to the the machine by USB it isn't recognised.
I also tried to install the provided software on my Windows XP machine, but that didn't work because it doesn't have SP2 (my machine HATES SP2).
Does anyone have any alternative suggestions? Anything???
Thanks!!!
Mark

Hello
Well, I have had some progress. I recently installed all the updates for Vista and the PC Suite now installs on the laptop. I still can't connect via USB though. There is a generic "There is a problem with the driver" message in the Device Manager and installing the driver from the website returns a "The installed driver is newer than this one" and I can't seem to be able to force it to load.
So, being up to date with all your upgrades seems to be the solution. Both machines are 32 bit - the phone is UK/O2.
Had I realised quite how non-useful the PC Suite was I probably wouldn't have bothered installing it. I was hoping for something to downscale video so it was suitable for the phone, perhaps some extra software such as a text editor, more games etc.
More importantly, I was hoping that by now manufacturers as big as Nokia would have introduced a PC based method for configuring the phone. Rather than going through all the menu options on the phone, why not do it on the PC. Also, a dictionary editor, menu organiser, rules editor. If any of these exist please could someone let me know.
Thanks for the help
Mark

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