Cannot install or deinstall upgrade to version 5

I am running Firefox 4.01 on my desktop with Windows 7 Ultimate.
Almost everyday Firefox comes up with a "This is embarrassing..." message. more or less independently of what sites I have visited. Don't you think it is time you did something about this problem?
On a second desktop, running XP SP3, I resisted for a long time the pestering to upgrade, but finally, having lost the important menu bar" File---History--- Menu---Help " , I downloaded Version 5.
When I ran the installation program, however, the program froze while checking the compatibility of add-ons.
So I de-installed Version 5 via the control panel, and under "Add and Remove Programs" Firefox is not now listed there.
However, it is still listed under Startup Programs, the properties showing it is in C:\Program Files\Mozilla Firefox\Firefox.exe, though not showing which version.
Under Program Files I find listed Version 5. 0.1. 4205. Clicking on this program either under Startup files or Program files has no effect.
Yesterday I tried to submit feedback under" Firefox makes me sad".
I was asked to include the URL of the site with the problem. I find it amazing that Mozilla does not know its own URL!
When I clicked "Submit Feedback" nothing happened.
The same happened again today, so I am now trying the "volunteer" service, as it seems direct technical support from Mozilla is non-existent.
To add insult to injury my log in password was not recognized and a further delay has resulted from having to reset it.
I have now installed Chrome on my XP desktop.
I also have a netbook running version 4 of Firefox, also persistently pushing for me to upgrade to version 5.
But until my Mozilla problem on the desktop machine is fixed I do not plan to take any action with the netbook.
I also find it irritating that I cannot simply send an email, but have to fill in a form which does not appear in my Outlook sent mail, but has to be cut and pasted so that I can keep a copy of my message.
RPB

Wow, lots of questions there, let's go one by one.
random_ wrote:
For example, BB App world: The desktop manager says it is installed, but it's not accessible because there is no icon anywhere.
Look at Options > Advanced > Applications > AppWorld, confirm it is installed. Is it AppWorld version 1.1.0.35? Then, read this: KB22944 Home screen icon disappears after an update to to BlackBerry App World 1.1.0.35
My carrier say they can't help me any further as it's a device issue.
Your carrier is being silly. They can help you and if they cannot, they should offer (or you should ask) to have the issue escalated to RIM technical support.
I don't understand what settings are supposed to be changed after I do a factory reset and restore from backup.
A "factory reset" and "restore from backup" are two different things. What do you need help with here?
Is it possible version 5 doesn't work with Orange at all?
Yes, it does.
What is the relationship between these things:
* http://www.blackberryfaq.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F
* the desktop manager software for PC
* the platform as reported on the device
* the app version as reported on the device
Could you please ask specific questions about the above four things?
The first tells you how to downgrade your device OS and I don't see where your headed with the remaining three
Good luck, post back and we'll try to clear things up.
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Message was edited by: b noir

Cannot install CS5.5 (upgrade from CS3) on my new laptop

I need to install CS5.5 on my new laptop. I downloaded the installation files, but i cannot install.
My CS5.5 Design Standard is an update from an CS3 Desing Premium which i purchased some years ago.
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Martin_Shoe wrote:
I need to install CS5.5 on my new laptop. I downloaded the installation files, but i cannot install.
Can you elaborate?
First question: is your CS5.5 for Windows or Mac? Is your new laptop a Windows or a Mac? You cannot use a Windows serial number to license a CS5.5 on a Mac and vice versa.
Assuming you're installing on the same platform, there's no need to re-install CS3 first.
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மிக்க நன்றி !
தங்களின் வழிகாட்டுதல் மிக சிறப்பு.
வெற்றிகரமாக இன்சடால் செய்துவிட்டேன் Thank you very much !The guidance of their very special.
Have successfully installed thanks to gobearsmh & Goattee

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Derek Miles wrote:
Initially tried Software Update but this failed to complete. Stalled on "Configuring Installation".
Used Disk Utility to repair permissions.
Tried to manually update to 10.5.5 with downloaded file but this also failed, message:
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Should I reinstall 10.5.1?
(Apple CN 108449442)
Did you try to install the complete combo update (601 MB) or the smaller one (310 MB)?
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Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
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Cannot install CS5.5 Upgrade now

Hi,
I know it's older software but I am in need of some serious help! I tried to contact support but because it's older software he said he could not help and that was the last thing he said. I really need to get this up and running and have been going through thread after thread and no real luck/success. I meet all the system requirements.
I will try to give as much detail as to what I have done up until now:
1-2 weeks ago I did an Anytime Upgrade to Windows 7 Ultimate 64-bit to utilize 32GB RAM, language UI and BitLocker and I own Adobe CS5 MS and the CS5.5 MS Upgrade (discs).
Today I decided to install CS5.5 MS, which asked for both license numbers and then when I was asked to log in, it did NOT recognize my password. I went ahead and logged into the Adobe.com site and changed password and it still does not recognize that. So I skipped that and finished installing. I got all kinds of errors (as usual) but tried to install updates anyway, which failed. Then I decided to try and figure this out on my own.
One suggestion said to try and install CS5.5 Master Suite in Safe Mode with all but MS services turned off. Tried that and no errors but when I opened Photoshop (even tried Dreamweaver) to get to the updates, they failed.
I also read someone said all their problems went away when they went to Adobe's website and just downloaded and installed CS5.5 MS but when I did that, I put the key in and it no longer asked for my 2nd license key so I KNEW I was in trouble then. Sure enough it said it was invalid license key when I tried to do updates.
I read somewhere to download and install the Adobe Application Manager (I think it was called) but did not do it because I was unsure if it was correct or would even help.
I tried to do a installation of single items at a time, instead of doing all at once. When it said insert disc 2, it failed.
I also read to use adobe ccleaner and try again. Didn't fix the problems. Then I again uninstalled all adobe items from Programs and did a search and used the normal CCleaner and got anything I could off the system. There were still a few items left that could not be deleted. But tried installing again and it did not help.
Long story short, just before coming here, I tried again to install. Now I cannot even install disc 1, it just says it failed and a huge long list of errors and I have no clue how to get around this at this time.
I don't know if this is worth mentioning, but Adobe's website also told me where to find the ccleaner log and I went there and the log wasn't there. After doing a little bit of searching I found it in a different location, so even Adobe's site is not completely correct/clear.
3 Things:
I am not sure if I need to install something again before trying to install the CS5.5?
I am not sure how to get the sign-in to work during installation even if I do get it up and working?
I am not sure how to get updates to work if I manage to get the full suite installed?
Adobe is the only software that I have ever had trouble with and needed to ask for help to get it installed. And I have been working on this since yesterday and I am so frustrated I am half sick to my stomach; this stuff isn't cheap and I need it to continue working on my projects.
I always turn off System Restore because it often fails, but I do make a system image every so often. I suppose I could try to do a system image restore on my system, it's just I will lose some of the programs I installed, but if I could get very clear installation steps for this master suite, it might be worth it.
Oh, not to sound stupid, but I am not familiar with acronyms and nicknames for Adobe, so if you can help, please explain details to me so I can follow, otherwise I might be asking a ton of questions! LOL

Okay, a few things here:
Failed to initialize installer problem. I would like to try this, but have NO clue what they mean.
But I did do this:
Error 1603: A fatal error occurred during installation
Only One Problem- I did not see where it said to uninstall and then reinstall software at this point. So, I ended up with more errors, but I read here: CS5.5 PP installation error that I really need to uninstall and reinstall, which explains some of the new errors:
- 0 fatal error(s), 13 error(s), 15 warning(s)
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 887)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.CE874EP-1021rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\DERBEN~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\DERBEN~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\DERBEN~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\DERBEN~1\AppData\Local\Temp\InstallPlugin.exe, command: -install plugin -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp6552920349" Error 5 Access is denied.(Seq 74)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 74)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
Will uninstall and try again tomorrow.

Problem installing PS-CS2 upgrade from Version 4

I upgraded my Photoshop software from Version 4.0 to Version CS2 in July of 2006. At the time, I had an issue installing it and had no problems calling Adobe and having them walk me through a couple extra steps to install the program (because it was a "special" upgrade that was offered from a version earlier than 5.5, which was normally what you had to have in order to upgrade to CS2). So, no problem there, got the program installed.
Fast forward to this week, when I received a new computer for Christmas (a little early) and I tried installing the software. I called Adobe and they said they can't help me because the software is now out of its "support" time frame and the only way they could help me was if I purchased CS4. I have searched online at Adobe for a couple hours and can't find anything giving me the information I need to duplicate the extra steps I had to take when I initially installed the program 3.5 years ago. I don't use Photoshop a lot but there are a few times when I use it for photos and so upgrading is not something that I want to do at the moment (CS2 is fine for what I need). Is there anyone out there that can help me, or perhaps point me in the right direction with the correct information?

Are these the extra steps, in this case for CS4, that involve a challenge-response from an Adobe rep? These same steps could be performed by a keygen, which is why Adobe went to background server activation and blacklisting. The scenario this quote is from involves upgrading from a promotional Elements that came with a tablet. The message is from 10/5/09 3:28pm (CDT?):
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It goes to an 'Upgrade Code Entry Dialog' window where it shows a Challenge Code that I had to give to this person on the other side of the phone.
2 minutes later, this person gives me a 6 or 8 digit code that activates my Photoshop license. And that was it."
I am not sure what the equivalent is for CS2 but I think there is some way to get to a Phone Activation thing, which you may have already done, that involves a challenge-response . The unfortunate part is that it involves an Adobe person, and they've already told you they don't support the older version.
It's possible you could tell them you are doing a phone activation and not say what version you have and see if they can give you the correct response code, anyway, although it may be version-specific and if I remember changes each time you do it, so may not be valid for more than one activation attempt.

Cannot install Photoshop CS4 upgrade

Whenever I click on Setup.exe, the hourglass shows for a moment and then nothing at all happens! I have tried everything I know: making a New Admin account, disabling Services and Startups via msconfig, doing a thorough virus check (nothing found), etc. I have tried to first uninstall CS3 but, surprisingly, it will not uninstall via Add/Remove Programs in Control Panel: after clicking Change/Remove, nothing happens. I spent considerable time with a support person at Adobe but to no avail.
I should add that I install and uninstall programs frequently, and I have never before had any such problems with other Adobe products such as Lightroom or previous versions of Photoshop. There is nothing exotic about my system: Windows XP, dual monitors (I tried disabling one of them), 4gb RAM, 3 internal hard drives, ATI radeon graphics card.
PLEASE LET ME KNOW ANY PLAUSIBLE SOLUTIONS YOU MAY HAVE FOR THIS ISSUE. Many thanks!

Dave, thanks again for your suggestion. I ran CS3Clean Script at level 2 but no solution, so then I ran it at level 3. Still no solution and, much worse, now no Photoshop or Bridge! I backed up data files the Script program recommended, but it seems to have removed the entire CS3 program. I do have my original downloaded CS3 package, but still it will not install: clicking setup.exe is followed by a message about initializing, and then nothing. And still, my purchased CS4 upgrade will not install: as always, after clicking setup.exe, nothing happens.
Very frustrating. I do not want to reinstall Windows XP if that means I have to reinstall all my programs and re-tweak all their settings. I can call Adobe support again, but their technician was not very helpful in my previous call. If you have any further ideas, please let me know, and thanks for all your help.

Cannot install CR 2011 upgrade - Failed to update cache for execution

We just purchased an upgrade to Crystal Reports 2011. Whenh I try to install, I get through all of the setup prep steps, etc...but close to the end the install freezes and then pops this error message: "Failed to update cache for execution. Program will exit." And then it does just like it says...it exits. I have uninstalled my old XI version but still it fails to install.
I am running this on an HP laptop running Win 7 64-bit. This machine has run XI just fine for some time.

This is the Database forum so not sure why you posted here....?
Moved your post to the Report Design forum.
See this thread for what to do next: Installation Issues CR 2011
Thank you
Don

HT1926 Cannot install ADM in upgrading to iTunes 10.6.3 64-bit. Install does a 'rollback'. iTunes works but iPhone "DEVICE" is not seen in left panel.

Furthermore... AMD is not listed when I try the "Uninstall" trick - but all other Apple SW is - Bonjour, Quicktime etc.

One suggestion was to make sure AMD was started - go to admin, services etc. and make sure Apple Mobile Device is started. In my issue there is NO AMD listed in Services (local).
I have tried to reinstall/install at least 5 times - I always get to the 'rollback'. BUT - iTunes works! It is just that when I plug in my iPhone 4S it isn't recognized under Device.
I have Win 7 64-bit (and yes, I did download the correct 64-bit version). AMD does not install.
My version is 10.6
Before the upgrade everything worked fine. My iPhone is recognized at a local Apple store - so it's not the iPhone.

I cannot install Firefox because a previous version is installed. I try to uninstall it and it asks to restart computer. When I restart, same problem. I'm stumped for what to do at this point.

Alright, in detail, I haven't used Firefox for a while because my old version stopped working. Not sure what happened to it or why but, long story short, I ended up going back to IE(ugh) and never looked back.
Sometime later, an update was installed to it and somewhere in the restart process it apparently lost track of what it was doing and is now stuck there.
I recently tried to download Firefox anew, it prompts me to restart the computer BEFORE trying to do any kind of install work and if I choose to restart, it does nothing but restart my PC and fail to do what it's supposed to. If I decline to restart, it closes the installer completely.
In short, Firefox is still apparently on my computer without actually being usable. It's in my installed programs list but I can't uninstall it without the restarting thing which, again, doesn't ever accomplish anything and I need to know HOW to remove it totally while also bypassing that restart junk.

Thanks for the help! How the **** are we supposed to know that we have to swipe the **** mini pages up instead of clicking the **** wiggling button???
I mean ***? Are we mind readers? EVERY time I leave a page I now have to sign in again and again. Apple is just BEGGING people to go get a nice Samsung mini laptop for LESS $.
I don't get it.
Since you, and others who were nice enuf to answer (thanks so much!! For doing Apples CS work for them for free BTW)
Maybe someone can answer this:
I take a lot of pix for eBay, sometimes 3-400 at a time. When I delete photos it's usually 1,000 at a time, and I assure you I'm not exaggerating. Up until now I was able to take the END pic and swipe the whole row and check 7 pix quickly. With the new ios7 I am unable to do it anymore (yet ANOTHER reason I don't want this 'improved' OS).
Does ANYONE know of a way to choose many pix at once to move or delete or whatever? Remember the old windows system where you could choose one pic, click it then hit SHIFT and click a lower one and it would highlight them all, in between, for a quick delete.
How can I highlight pix other than one at a time? There MUST be a way! And since I'm lacking a **** crystal ball I'm stuck. Help? And THANKS guys, really!
Rich

Cannot install quicktime due to newer version already installed

I'm in desperate need of help. I've been trying to install Itunes for the last 4 nights but QUICKTIME is messing it up. I keep getting the error that a newer version of QUICKTIME is already installed and the installation can't continue.
I've been scouring the internet for hours over several nights to find a solution without luck.
There is no entry in the Programs uninstaller for Quicktime.
I've scoured all my HDs for quicktime and removed all entries
I've run several reg cleaners and regedit to clean out any reference to Quicktime
I've used the 'how to uninstall quicktime' support page and used the MS install cleanup utility, cleaned out temp files, used JV Powertools to clean out Quicktime.
I've used both the standalone installer and the Itunes installer
I've tried using safemode to install but the installer doesn't work in safe mode
I've tried uninstalling several codecs in the chance that they are somehow effecting this
I'm at the end of my rope and both me and the internet appear to be out of ideas. Of course, I need to get Quicktime on to use Itunes and my Itouch.
I'm running a fully updated Vista install. Any suggestions would be appreciated.

I am having the same problem. I am using Windows XP on an HP Media Center PC m7167c. I have tried everything to fix the issue. Nothing works. HEY APPLE, Can you please fix your QuickTime installer to override the "Newer Version Already Installed" message when there is no QuickTime installed. This problem has been going on for over a year. Please provide an easy alternative way to FORCE INSTALL QUICKTIME. Thanks

Cannot install "Acrobat X Pro - English version" in "Windows XP - Traditional Chinese version"

What is the problem?
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Hi Kenneth,
Double-byte characters such as Japanese kanji or Chinese hanzi cannot appear in installation paths.
It sounds like that's what you might be running into.
-David

Cannot install or deinstall upgrade to version 5

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