Cannot install or uninstall, or launch iTunes

My father-in-law's computer has iTunes for Windows XP. At present, clicking the iTunes icon, or selecting iTunes from Start:Programs, launches an iTunes installer.
The InstallShield process runs, and the software seemingly installs OK. However, when I reboot the PC and launch iTunes, it again launches the installer.
I have tried uninstalling iTunes, but always encounter the error message, "A later version of iTunes is already on this machine. Installation cannot continue". The uninstall process quits.
I've tried removing QuickTime as was suggested in another thread, but it did not help.
I also tried downloading the current version of iTunes for Windows from the apple site, but the PC still thinks there is a more recent version and gives the same error message when trying to install the downloaded software.
It seems I am stuck. How can I stop the PC from thinking there is a later version?
Dell Windows XP

hi Rynoman! to create your own topic, use the "Post new topic" link at the top of the topics list.
all Norton's were disabled. After install, QT and iTunes worked, but iTunes worked only briefly. After a couple hours went back in and iTunes will no longer launch. only get the hourglass for a second.
is that Norton Internet Security 2005? if so, that's our prime suspect. let's try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
love, b

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Message was edited by: mzzdam1615

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Re: cannot install or uninstall

Hello B noir
I have been reading your posts and was wondering if you could help me with my installing problem.
We recieved an ipad for Chrismas and tried to install the new version of iTunes.
I recieved the error message, The feature you are trying to ue is on a network resourse that is unavailable. Click OK to try again or enter an alernate path to a folder containing the installation package "iTunes.msi" in he box beleow.
All the answers I can find says to download Microsoft Installer Clean Up which I can't download from Microsoft anymore.
Please help!!!!
Thank you
I am using Vista

All the answers I can find says to download Microsoft Installer Clean Up which I can't download from Microsoft anymore.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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"c:.......iTunes64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product iTunes.".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.

Cannot install or uninstall, or launch iTunes

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