Cannot Install or Update the iTunes software- Nothing is working

I purchased a ipod Touch and plugged it into my Dell laptop. It knows it's attached but the software that I need refuses to update or recognize the new ipod. When I tried to follow the steps laid out in a prev. post it did nothing to solve the problem. I tried to change and repair the software, got nothing. I try to uninstall the software and this is what I get:
"iTunes could not be installed because Visual Basic Script (VBScript) is not installed or has been disabled. Make sure VBS is installed, turned off script blocking in anti virus and personal firewall software. Re registrar VBScript and then install itunes."
How do I do this and what other options do I have to get the latest software for my iPod Touch?

I found a way to answer my own question lol. If anyone is having the same problem, and judging from the other threads you are, here is what I did.
I have a Dell Inspiron E1505 computer but I think it's ok if you have 32 bit computer.
This is the steps I took:
Open a command prompt. Then type following commands :
cd C:\Windows\System32.
regsvr32 vbscript.dll
I found this information here:
http://answers.yahoo.com/question/index;ylt=AlzRlxvf3WnjIRnyeKFNakAjzKIX;ylv=3?qid=20070427015137AA93YaP
To go to the command prompt click the windows icon, accessories, and then click "command prompt." Then type the information quoted above. I found this by using Yahoo Answers and searching for the "vbscript" ipod error message.
As the post on Yahoo Answers states even if an error message comes up it will still work. I followed that post and my problem went away.
Hope this helps someone out there.

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I am trying to update the itunes software on my Mac but I keep getting an instalation alert saying please close itunes. It is already closed, the only option then left is to quit instalation. I want the update though. . .

I am trying to update the itunes software on my Mac but I keep getting an instalation alert saying please close itunes. It is already closed, the only option then left is to quit instalation. I want the update though. Can anyone help?

Click on iTunes and do comand Q. Be sure you are quitting iTunes to finish update and not just closing the screen.

I have just created a new playlist, at the same time I have updated the ITunes software and that of my ITouch. My problem is that today I have been trying to edit the playlist and the edit playlist is greyed out please help

I have just created a new playlist, at the same time I have updated the ITunes software and that of my ITouch. My problem is that today I have been trying to edit the playlist and the edit playlist is greyed out please help.
I have been in preferences and checked manually edit etc and still no joy. I must be missing something.
Susan

From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

Hello, I come to update the iTunes software it shows me an error 20 How do I solve this After I was once an error 13 appears. And that's just Mac Air. I would like to get an answer because it annoys me that it happens ...! Nimrod

Hello,
I come to update the iTunes software it shows me an error 20 How do I solve this After I was once an error 13 appears.
And that's just Mac Air. I would like to get an answer because it annoys me that it happens ...!
Nimrod

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

If it's an older iPod, its software is not being updated by Apple. So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
Does the iPod work by itself (play songs), when disconnected from the computer and iTunes?

I try to update the software of an Iphone or Ipad with the Itunes of the MacBook Pro. It downloads the software but at the end always the comment shows up that the download failed and i should try again. Any ideas, I already updated the iTunes software.

I try to update the software of an Iphone or Ipad with the Itunes of the MacBook Pro. It downloads the software but at the end always the comment shows up that the download failed and i should try again. Any ideas, I already updated the iTunes software.

stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad?

The older version of Apple Software Update cannot be removed. Contact your technical support group. I was update the iTunes software and it gave me that message. I ended up without iTunes and not I can't download info for my iPad.

I tried to update my iTunes software for my iPad. I got the above message. iTunes did not install and now I no longer had iTunes at all. I can't update my iPad software without it.
I have tried Revo, CCleaner, COMODO, "find" in Regedit. Nothing finds anything related to Apple Software Update.

okay, download and install the Windows Installer CleanUp utility and use it to remove the installation configuration information for your Apple Software Update:
Description of the Windows Installer CleanUp Utility
reboot the PC after using CleanUp. any joy with the itunes install now?

I tried to update the iTunes software on my iPhone today, and now the phone won't work unless I "restore" it. I don

I tried to update my iTunes software on my iPhone today and plugged it into my laptop. Before the process was complete, I received an error message saying I had to "restore" my iPhone before it would work with iTunes. Even more importantly, and troublesome, is the fact that now my phone won't even work at all. I can't turn the iPhone on, and all the screen shows is the iTunes icon with a picture of the white power cord. Can someone advise if there is a way to update the software without restoring my iPhone, which will cause me to lose everything on the phone (much of which I have not backed up yet)? Last, is my stuff already backed up by iCloud? I believe I have sellected that option on my phone, but honestly, have never really understood what iCloud is or does. Thanks in advance for any assistance/advice.

why dont someone answering gthis ******* problem..

I recently updated the itunes software and now my iphone wont detect the sim card! what do i do?

I recently got my iphone unlocked because i wanted to change my carrier. today when i connected my iphone to the itunes it started updating the software! all my previous data was erased and now it wont detect the sim card! what do i do?

Updating iTunes has nothing to do with an iDevice going into recovery mode.
If the device is in recovery mode, restore it via iTunes on a computer.

How do you update the iTunes software

how do you download the iTunes version 10.6.3

You can redirect <Profile>\<AppData>\Apple Computer\MobileSync\Backup to a folder on another drive using NTFSLink (shell ext., might only work on XP) or Junction (cmd line tool).
In essence you move the existing folder to a new location, create an empty folder where the old one used to be, then get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
tt2

After trying to install last update my itunes now doesn't work- have tried reinstalling and it gets struck saying mobile device not responding. Itunes says unable to successfully install itunes.

After a message on my computer to install an update a few days ago- I now can't open Itunes and have a message saying a module isn't working and I need to re install Itunes. However when I try to reinstall Itunes I keep getting an error message saying mobile device not working and then a message saying unable to install itunes. Any clues- Is apple stuffing up agian or is my computer mis behaving?

Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cannot get all updates from iTunes software

Hello. There is a strange problem.
Sometimes, when I open iTunes from my computer, a small number will be displayed after "Apps".
When I click the "Apps", I can also see that there are some updates available from the bottom link text.
But after I click that bottom link, I cannot get all programs which need to be update listed. When I update all listed, iTunes still says there are some apps to be updated, but when I click that bottom link, only a text "No updates are currently available. To check for updates for another Apple ID, sign in with that Apple ID."
At that time, I can get all updates from my iPhone - Apple Store. So all have to do, is update all apps from my iPhone and sync it back. But if some apps are not installed on this iPhone, I have no way to update it.
BTW, I've tried to click Store - Check for available downloads from iTunes on my computer. It's useless in this case.
Any solution? Thanks.

It think its a bug. I got the same results under MX 7.0.2.
The topic of maxrows recently came up on another thread. I
did some searching and according to TechNote 18339 there was a
change with maxrow
"<cfquery maxrows=N> bug. ColdFusion MX (until ColdFusion
MX 7.0.1 CHF2) didn't pass maxrows to the underlying driver
(statement.setMaxRows())"
Given the results you're getting, it sounds like CF is
applying the maxrow to all of the resultsets, not just the one
where maxrows was declared. I suspect cfstoredproc's usage of
statement.setMaxRows() is incorrect. Thats just a guess though.
Bottom line, I think you'll need handle it manually.
Personally, I would recommend placing the row count logic in the
stored procedure (if possible). The overall results will be more
consistent and you won't have to worry about this kind of issue
again.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_18339
http://livedocs.adobe.com/coldfusion/7/htmldocs/00000314.htm
http://www.remotesynthesis.com/blog/index.cfm/2006/3/23/Maxrows-Issue-in-CFQuery

I'm having a problem updating the iTunes software. Receiving "invalid signature". Does anyone know how to fix this?

Hi Everyone,
I have been trying to update iTunes, Safari, and Quicktime. Keep receiving "invalid signature" and then it removes the attempted download. Does anyone know how to fix this?

I have had this happen as well. What I had to do was sync the iPod to remove the album and the resync the album back to the Classic. I've had this happen with my iPhones as well. Must be a bug in either the current OS or iTunes versions.

HT1414 Trying to update new songs to my Iphone but getting "This phone cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install ITunes again". This has not occured previously.

I am trying to add new songs from Itunes to my Iphone but getting the message "This phone cannot be used because the rquired software is not installed. Run the Itunes installer to remove Itunes, then install Itunes again". This is the first time that I have had this issue as I have not had this message in the past. This must be a common thing but I don't what know what to do next. If someone would be kind enough to send me some advice, I would appreciate it.
Thanks in advance for your help. In the meantime, I remain stuck.
Cheers, Paul

Hi Wjosten,
I am running Windows 2007.

This ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.

I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.

dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes.

Cannot Install or Update the iTunes software- Nothing is working

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