Cannot Install Photoshop 10

I start installing Photoshop Elements 10, it gets to the end of copying files, an icon appears on my desktop, but then it starts Rolling Back Action which totally uninstalls it all.

See if these notes help:
http://helpx.adobe.com/photoshop-elements/kb/install-rollback-photoshop-elements-windows.h tml

Similar Messages

  • I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

    Please give me order confirmation e-mail so that I can install Photosho.
    After download installation file, I am stacking due to no serial No information.

    お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
    iPadから送信
    2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
    I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
    created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
    OW72247756さん
    AdobeJapanForumをご利用いただきありがとうございます。
    恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか？
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  • Cannot install Photoshop Elements 10.

    Cannot install Photoshop Elements 10.
    I had the trial of Photoshop Elements 10, but uninstalled it a few days before trying this install.
    I’m trying to install Photoshop Elements 10 but when I run setup it wants to uninstall it first and it fails to do that, stopping with “Error 1402 – Could not open key”. It then rolls back the install and ends. I purchased the boxed bundled version of Photoshop Elements 10 and Premiere Elements 10. How can I get it to install without trying to uninstall first, as it is not really installed anymore?

    I have Windows Pro 64-bit.
    I have gotten past the problem of it wanting to uninstall first. The install proceeds as it should until it is almost done then I get an error and it rolls back. The error is:
    Error 1402 could not open key. UNKNOWN\components\da42bc89bf25f5bd0af18c3b9b1a1ee8\9fa945eeaaf84854382bce1fcbd91cff

  • Cannot install Photoshop or Bridge from CC. Get message 'close bridge.exe', but it is not open.

    Cannot install Photoshop or Bridge from CC. Get message 'close bridge.exe', but it is not open. I have CS5 installed on my PC. Help!

    Terminate the process in task manager.
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  • Cannot install Photoshop CS6 ugrade to Photoshop CS4 on Windows 7 PC.

    I cannot install Photoshop CS6 upgrade to Photoshop CS4 on my Windows 7 PC. Error reads - Serial Number you provided is valid, but a qualifing product could not be found on this computer. I then selected CS$ as the product and entered the serial number with Error - This serial number is not for a qualifying product. CS4 is currently running on the PC. Any advise?

    If you recently purchased CS6 as an upgrade then the versions that qualify for the upgrade were reduced a couple years ago to only include CS5 and CS5.5.  If you purchased CS6 a couple years ago while CS4 was still in the upgrade path then you should contact Adobe support using chat and see if they can help you get thru the activation.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Cannot install Photoshop Elements 8.0

    Cannot install Photoshop Elements 8.0.  The installation starts up well but then hangs from time to time telling "cannot read such or such file"

    It seems to be permission problem but before making any conclusion please confirm the following information.
    1. OS name and version
    2. User type logged in with  i.e. normal user or admin
    3. Exact Error Message, Sceenshot of the problem would be great.
    4. The complete path of the file which it denied access

  • I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

    I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

    I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.

  • I cannot install Photoshop Elements 11

    I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 1 warning(s)
    ----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
    I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?

    Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
    Regards
    Peter
    Date: Sat, 20 Jul 2013 05:36:51 -0700
    From: [email protected]
    To: [email protected]
    Subject: I cannot install Photoshop Elements 11
        Re: I cannot install Photoshop Elements 11
        created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
    See the following:
    Exit Code: 6, Exit Code: 7 Installation Errors -
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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  • Cannot Install Photoshop 5LE using windows 7. What can I do ?

    Cannot Install Photoshop 5LE using windows 7. What can I do

    Nothing. It's simply not compatible. You need to upgrade to another product.
    Mylenium

  • Cannot install Photoshop CS4 on Windows Vista Business

    Ok people, looking for some help with this.  I have a new PC (less than 2 months old).  I cannot get Photoshop CS4 installed at all.  I'm sure there have been a million threads like this before asking the same question.  Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living.  I can't even believe I am actually having to ask for help.... :\
    Anyway, help appreciated.  I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM.  I have plenty of free space on my hard drives.
    When the install completes, I get the same error message, installed with errors.  When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
    Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything.  I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested.  Still, the same error persists.
    I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc.  Please help!

    You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
    Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
    Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
    Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
    Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
    Anti-virus: I turned mine off during install.
    I did not install AIR nor Device Central on my system as I would never use them.
    Tiernobyl wrote:
    Ok, so I've tried all the things suggested above but still get the same errors....
    Adobe AIR
    Error:
    Error 2.
    Adobe Photoshop CS4 English Language Pack
    Error:
    Error 2.
    LangPack (English) for DeviceCentral
    Error:
    Error 2.
    Anyone else have any idea what might be causing my problem?  The other thing I was going to try was contacting Adobe support, but can I do this for the trial version?  When I tried to log a case it kept asking me to select my product, but I don't have one yet....
    Thanks.

  • Cannot install Photoshop CS4 onto a new iMac

    I have just bought a new iMac and want to put my Photoshop CS4 on it. It has previously been on my 5 year old MacBook Pro. I have downloaded the .dmg file from the adobe website but as soon as I open it up and click on the setup icon a pop up opens saying "Cannot Install Please click the Quit button". This all happens before I am given the option to put in a product key. I have just done the same process with Lightroom 2 and it worked fine. Any ideas?

    Yes, it seems you are downloading the wrong thing.
    Try downloading from here : http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    Make sure you follow the steps before you begin downloading

  • Cannot install, Photoshop CS3 conflicts with Photoshop CS3

    Here's the correct sequence to uninstall the CS3 beta and install the final, shipping version of CS3:
    1. DEACTIVATE the Photoshop CS3 beta;
    2. Run the Adobe Uninstaller currently residing in your ./ Applications / Utilities /Adobe folder to uninstall the Photoshop CS3 beta;
    3. Run the 'CS3Clean' script that has been posted to remove the bits and pieces that the uninstaller misses.
    NOTE that you cannot just drag the CS3 beta folder to the Trash like you normally do with other Mac applications.
    To install CS3:
    1. Repair Permissions.
    2. Install CS3 according to the instructions.
    3. Repair Permissions AGAIN.
    4. Activate the software.
    here is the link to the clean script:
    http://www.adobe.com/support/contact/cs3clean.html

    *"HOW DO I RECTIFY THIS?! im pulling my hair out."*
    Sorry, dude. No sympathy. You're committing software piracy and telling the whole world about it. Not smart. If you want to run Photoshop, then buy your own copy.
    For help with (un)installing Photoshop for when you get your legit copy, I suggest you post your question on Adobe's discussion forums, as it's their product, not Apple's.

  • Cannot install Photoshop CS4 on Windows 8.1

    Trying to install Photoshop CS4 on Windows 8.1 but upon the initial "Checking system profile" step of the installation I keep getting this: "Setup has encountered an error and cannot continue. Contact adobe customer support for assistance". Anyone know how to fix this?

    Hi srr49,
    You can try installing in compatibility mode and check.
    Windows 8.1 is not a supported OS for Photoshop CS4. I would recommend purchasing the latest Photoshop CC.
    Regards,
    Rave

  • Cannot install Photoshop CS5 Trial

    Hello all.
    I'm desperately searching help to install Photoshop CS5 Trial on my PC. I have Windows Seven Ultimate 32 bit, and any time I try to install the regular setup file downloaded via Adobe's site I get an error message. Another strange issue regarding a message displayed in a dialog box during setup: after the "INSTALL TRIAL" selection there is a dialog box displaying the components to install. There is only the Photoshop voice, with a red X, and after the selection a new message appears in the right side of the dialog, warning me that "THE SELECTED COMPONENTS ARE DISABLED".
    After the start of installation I got the following message:
    Exit Code: 7
    Summary --------------------------------------
    - 1 fatal error(s), 5 error(s), 7 warning(s)
    WARNING: The payload: Adobe Photoshop CS5 Core
    {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following
    specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5 Core_x64
    This parent relationship is not satisfied, because this payload is not
    present in this session.
    WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common
    Fonts Installation is already installed and the session payload
    {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation
    has no upgrage/conflict relationship with it.
    WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common
    Fonts Installation is already installed and the session payload
    {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation
    has no upgrage/conflict relationship with it.
    WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already
    installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
    Adobe AIR has no upgrage/conflict relationship with it.
    WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support
    conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5
    Support
    WARNING: Please uninstall these products, restart your computer and then run
    this installer again.
    WARNING: PayloadPolicyNode.SetAction: IN payload
    {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is
    required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core
    but isn't free.
    ERROR: Verifying payload integerity : Failed with code 1
    ERROR: Found payload conflicts and errors:
    ERROR: - Adobe Bridge CS5 depends on AdobeOutputModule to be installed.
    ERROR: - Adobe Bridge CS5 depends on AdobePDFL CS5 to be installed.
    ERROR: - Adobe Bridge CS5 depends on Adobe Player for Embedding to be
    installed.
    FATAL ERROR: Conflicts were found in the selected payloads. Halting
    installation.
    How can I do to solve this problem? I have removed any CS5 reference from registry, tried to change the registry's permissions, but nothing to do.
    Please help me and forgive my poor english.
    Thank you.

    Problem Solved!
    I simply checked in the "Add/Remove Programs" panel, discovering a previous CS5 installation (some days ago I've installed CS5 suite trial). Yesterday I have discovered this voice in the panel, uninstalled it and now Photoshop CS5 is perfectly installed and working.
    Solutions are ofted in front of our eyes, but we do not realize it

  • Cannot install Photoshop CS4 from Design Standard Educational

    I just purchased the educational version of Adobe CS4 Design Standard and had no problem installing everything but Photoshop CS4 (which is what I really need)!  It does not show up on the installation menu when I run startup, but it seems to be on the install DVD in a couple of .dmg packages. I currently have photshop elements 6 for Mac installed, and I previously had the Photoshop CS4 ext trial with LightRoom 2 installed, but removed them from my system once the trial was over. Why isn't Photoshop CS4 installing and how can I fix it? Do I need to reinstall the trial software and then try and activate the serial number? Is the install DVD disk bad?
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    That did the trick.  I think I removed the old trial version by just dragging it into the trash and not using the uninstall function.  Adobe customer service really sucks as well.  I submitted a ticket to them about this and they cancelled it as the registration for CS4 Design Standard wasn't listed in the drop down menu when sent it in, despite it being registered.  Obviously Customer Service people who can't read!!
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  • Cannot install photoshop cs5 extended on 10.7.3

    I am having an issue trying to install photoshop cs5 extended trial on my macbook pro. I was able to download the file from Adobe's website, but when I go to click to install and it asks me for my apple password, as soon as I enter it, the install freezes at 0%. I have tried it numerous times, all with the same result. I have to force quit the application. I am running 10.7.3 with no prior issues up to this point. Any help is highly appreciated.
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    Download and install this:
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