Cannot install Photoshop CS4 on Windows Vista Business
Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!
You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.
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