Cannot install Photoshop elements...shared technologies won't load

Hi
I've tried 7 times now to install this programme ( and uninstall....it takes an age) but cannot get past the Shared Technologies bit...have tried everything that I have found so far but still it will not work.... Any clues or help would be really appreciated
Thanks
Sue

I have the same problem after upgrading to PSE12 about a week ago. I'm running Win7. When I try to open the Organizer, an error message says the catalog is in use by another propbgram. I uninstalled and deactivated PSE11, thinking the Organizers might be in conflict, rebooted, but no luck. Any ideas?

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Downloaded & Installed Photoshop Elements/Shared Technologies Problem. What do I do?

I downloaded & Installed Photoshop Elements 11. There is a Shared Technologies Problem. What do I do? It says to reinstall the whole program. Do I need to do that?

Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium

Cannot install Photoshop Elements 10.

Cannot install Photoshop Elements 10.
I had the trial of Photoshop Elements 10, but uninstalled it a few days before trying this install.
I’m trying to install Photoshop Elements 10 but when I run setup it wants to uninstall it first and it fails to do that, stopping with “Error 1402 – Could not open key”. It then rolls back the install and ends. I purchased the boxed bundled version of Photoshop Elements 10 and Premiere Elements 10. How can I get it to install without trying to uninstall first, as it is not really installed anymore?

I have Windows Pro 64-bit.
I have gotten past the problem of it wanting to uninstall first. The install proceeds as it should until it is almost done then I get an error and it rolls back. The error is:
Error 1402 could not open key. UNKNOWN\components\da42bc89bf25f5bd0af18c3b9b1a1ee8\9fa945eeaaf84854382bce1fcbd91cff

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Cannot install Photoshop Elements 8.0. The installation starts up well but then hangs from time to time telling "cannot read such or such file"

It seems to be permission problem but before making any conclusion please confirm the following information.
1. OS name and version
2. User type logged in with i.e. normal user or admin
3. Exact Error Message, Sceenshot of the problem would be great.
4. The complete path of the file which it denied access

I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?

I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.

I cannot install Photoshop Elements 11

I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 1 warning(s)
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?

Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
Regards
Peter
Date: Sat, 20 Jul 2013 05:36:51 -0700
From: [email protected]
To: [email protected]
Subject: I cannot install Photoshop Elements 11
    Re: I cannot install Photoshop Elements 11
    created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
See the following:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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Cannot install Photoshop Elements 10. [was:Question]

I bought and installed Photoshop Elements 10 and about a year later my computer crashed. I bought a new computer but now I can not install Elements 10. Why not?

Hi jhenriksen
Are you getting any kind of error message.
Please also provide your system information.
Regards,
Sumit Singh

Cannot install photoshop elements on XP

when I launch the autoexec of photoshop elements, i got the initial screen with the possibile options. When clicking on the "install photoshop elements", nothing happen but a window open of Window installer that provides explanation about all the parameters to set in order to use the install command. There is then an "ok" at the bottom. When you click you close the window and everything goes standstill.
Does someone can help or explain what happens?
Note I have tried to use all the setup.exe that exist in the file but without results

Perhaps you can post a screenshot of the error you are referring too? Also if you can please try opening the setup.exe file directly from the Photoshop Elements folder. You can do this by completing the following steps:
1. Go to Computer and right click on your DVD drive.
2. Open the Adobe Photoshop Elements 10 folder
3. Open the Setup application
This should allow you to launch the setup application manually if the autoplay is not working for some reason.

Cannot install Photoshop Elements 10 32-bit sources on 64-bit system

I was able to successfully install Photoshop Elements 10 on a Windows 7 Pro 64-bit system (new laptop) using the sources I had downloaded previously for a Windows 7 32-bit system (old laptop). However I was unable to to do the same for Photoshop Premier Elements. It suggested I needed a 64-bit version of the sources.
Questions:
- Where can I get the sources for the 64-bit version of Photoshop Elements 10?
- Can I download the above without purchasing the software all over again?
Thank you.

Download the free trial from the following link - it's the same as the full product.
Then enter your serial number to make it permanent.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us

Problem installing Adobe Photoshop Elements "Shared Technologies" solved

I was contacted by Adobe Support. They remotely took over my computer. Disabled the Antivirus and Firewall temporarily until restart after installation. Then created a file labelled ADOBE. I put in the disc and they downloaded the APE 10 to the folder, selected the SET UP icon, selected Administrator and began the installation. It didn't get hung up at the "Shared Technologies" this time and was successfully downloaded. I appreciate their patience and help. It seems the problem is system specific and it is a bit frustrating, but it is solved.

Sorry for the trouble, 907Faribanks.
There was an issue with some of the Shared Technologies, so you'll need to update the installer. The instructions for doing so are here: http://adobe.ly/KB92579
Let us know if we can help further.

Can't install premiere elements shared technologies error

can't install premiere elements because of shared technologies error

Hi,
Please restart your system and try installing again.
If the error persists, please share your OS details and please share the logs from the following locations:
%temp%\PREInstall.log, PRE11.log,
Elemets11OrganizerInstall.log,
Organizer.log,
PDApp.log,
amt.log
oobelib.log
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
thanks.
~ Shefali

Cannot install Photoshop Element 9

I have a disk and valid serial number for photoshop element 9 however I receive this error message when trying to install it.
I have a Mac OS.
Please help! Thanks
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 31 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Updating driver data failed. Driver entry was notadded. ARP estimated size 234552KB
ERROR: The following payload errors were found during install:
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Elements Camera Raw: Install failed
ERROR: - Elements 9 Organizer: Failed due to Language Pack installation failure
ERROR: - Camera Profiles Installer: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Utilities CS5: Install failed
ERROR: - Elements 9 Organizer_AdobeElements9Organizer_en_US: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Elements Inspiration Browser: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Adobe Photoshop Elements 9_LangPacken_US: Install failed
ERROR: - Adobe Photoshop Elements 9: Failed due to Language Pack installation failure

in logs I don't have anything that matches that exact path?
I have a doc called PDapp.log and flashplayerinstall.log (both below)
Library/Application Support/Adobe/OOBE/PDApp/LWA
Tue Mar 8 13:04:19 2011 [INFO] PIM - Updater Inventory location:/Users/user/Applications/Adobe/OOBE/PDApp/DWA/resources/libraries/UpdaterInvento ry.framework/UpdaterInventory
Tue Mar 8 13:04:19 2011 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
Tue Mar 8 13:04:19 2011 [INFO] PIM - Inventory Already present on the machine...
Tue Mar 8 13:04:19 2011 [WARN] PIM - Sync - Grwl not installed on the machine installing grwl ...
Tue Mar 8 13:04:19 2011 [INFO] PIM - Grwl PKG Does not exists, ignored...
Tue Mar 8 13:04:19 2011 [INFO] PIM - End Sync With Status 0
3/8/2011 13:04:16.967 [INFO] AdobeIDFlex.RengaConnector Renga CAD clientAppName: install_serialized
3/8/2011 13:04:16.968 [INFO] AdobeIDFlex.RengaConnector Renga CAD clientAppVersion: 5.0.1.0
3/8/2011 13:04:16.968 [INFO] AdobeIDFlex.RengaConnector Renga CAD etsPrefix: appmgr
3/8/2011 13:04:16.970 [INFO] PDAPP.MessageQueueManager Processing Message Ended
3/8/2011 13:04:19.584 [ERROR] AdobeIDFlex.MainDisplayMediator dispatchClaimEvent: Error #1009: Cannot access a property or method of a null object reference.
3/8/2011 13:04:22.643 [INFO] AdobeIDFlex.ESSConnector <ProcessClaim environment="PRD" APIVersion="1.0" DebugCode="">
<Sender>
    <ClientVersion>1.0</ClientVersion>
    <ProductBuildId>P0574V09.0LALL</ProductBuildId>
    <UserAgent>Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en) AppleWebKit/531.9 (KHTML, like Gecko) AdobeAIR/2.0 AdobeApplicationManager/1.0 (en_US)</UserAgent>
</Sender>
<ClaimResponse>
    <ResponseCode>EXCEPTION_HAS_NO_SAAS</ResponseCode>
    <ResponseMsg>Serail number does't have bundled service</ResponseMsg>
</ClaimResponse>
</ProcessClaim>
2011-02-19 19:21:01 +0000 ---------- log start ----------
2011-02-19 19:21:01 +0000 All install checks pass
2011-02-19 19:21:07 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:21:07 +0000 [install started]
2011-02-19 19:21:24 +0000 [install completed]
2011-02-19 19:21:24 +0000 [install succeeded]
2011-02-19 19:21:28 +0000 ---------- log end ----------
2011-02-19 19:24:26 +0000 ---------- log start ----------
2011-02-19 19:24:26 +0000 All install checks pass
2011-02-19 19:24:32 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:24:32 +0000 [install started]
2011-02-19 19:24:38 +0000 [install completed]
2011-02-19 19:24:38 +0000 [install succeeded]
2011-02-19 19:24:43 +0000 ---------- log end ----------
2011-02-19 19:25:55 +0000 ---------- log start ----------
2011-02-19 19:25:55 +0000 All install checks pass
2011-02-19 19:26:00 +0000 User does not have any processes that need to be closed before the Flash Player can be installed.
2011-02-19 19:26:01 +0000 [install started]
2011-02-19 19:26:06 +0000 [install completed]
2011-02-19 19:26:06 +0000 [install succeeded]
2011-02-19 19:26:22 +0000 ---------- log end ----------

Cannot install PE 12 "shared technologies"

I tried to install elements 12 from the retail CD. It installs almost to end then stops with an error about shared technologies

Seattle_Jimmy,
I found a solution on another thread that seems to work!
Old-geek Sep 19, 2014 9:46 AM (in response to acadcompsoftware)
I just by accident attempted to test your solution in a slightly different way. Having just downloaded the Adobe appsmanager, I installed it to try out what it was actually doing, because it was a little bit uncertain from your proposed solution as to what it was really doing. The thought then struck me, why not test this in reverse, i.e. having already installed the appsmanager, which apparently no longer does anything and has been discontinued by Adobe... Surprise, surprise, suddenly first Premier Elements 12 installed without problems! The only thing I had to do in addition to installing the appsmanager was to log out and back in. Then I did the same with Photoshop Elements 12, logged out/back in after installing Premier and lo and behold, Photoshop E12 installed without any problems! This happened after more than 5 attempts with all the different solutions suggested by Adobe and other forum members. This solution is slightly more elegant than the original proposal by acadcompsoftware since it is no longer necessary to watch the install process and intervene before rollback. Install the appsmanager, log off/in and install! Good luck all, Old-geek

Cannot install Photoshop Elements 13

I initially tried to download the free trial of Photoshop Elements 13, but it wouldn't install. When I received an email suggesting I purchase the product on sale for USD 70. (ending January 3) I purchased and paid for it.
When I tried to install it, I was told downloading, extraction and installation were complete, but then it quit. I tried again, but only got as far as 'download complete.' I clicked on 'open bundle,' then got message beginning: "The file archive part of Adobe Photoshop Elements is missing..." I repeated the process and got the same message.
On January 5 I paid a computer professional to install it. He got it working and I actually worked on a couple of images, but it quit after about fifteen minutes, and I am getting the above message again.
I was referred to 'chat' and 'forums' ... Chat chatted for a while then told me they don't support Photoshop Elements. Forums asked for my Skype ID and phone number. I said I prefer not to use Skype and they did not reply.
If you were to phone me at < personal info removed > and tell me how to get past this faulty download, I would certainly appreciate it.

you need both the exe and the archive 7z (file 1 of 2) files. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Cannot Install Photoshop Elements 2.0 on Mac

I recently purchased a Mac was hoping to install the software for Photoshop Elements 2.0. It appears the version is too old. Am I able to download a newer version or do I have to purchase new software if I want to use it on my Mac.

You will have to buy a new version of PSE.
Mylenium

Cannot install Photoshop elements...shared technologies won't load

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