Cannot install Presenter 8

I have tried many times to install Presenter 8 and receive a "Code 6" error message.
I cannot think what is causing this. I am running Windows 8 (64 bit) and Office 2010.
Amy help would be much appreciated. Very frustrating for an $800 product

Try the stuff listed here:
Errors "Exit Code: 6," "Exit Code: 7"
Still, could be a compatibility issue with win 8 that cannort be resolved otehr than waiting for the next update/ patch.
Mylenium

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I cannot install Presenter 10 because I get a message "A conflicting or prelease version ... exists on this computer"

I previously had Presenter 8 installed, then upgraded to Presenter 9. I have uninstalled both. However, I get this message when I try to install Presenter 10: "A conflicting or prerelease version of Adobe Presenter 10 (64 bit) exists on this computer. The conflicting version must be removed before installing from the current media."
I never had Presenter 10 installed previously in any form. I suspect something in the Registry is the problem. Anyone had this experience and know how to resolve it?

Hi Dan,
You may need to remove the registry settings and manually delete Presenter folders from your system. Please follow the below steps (Make sure you take help of some technician before editing the registry):
Make sure Presenter is not visible in "Control Panel". If presenter then uninstall it first. Make sure that you check " Remove Preferences" option from the uninstall window while uninstalling it.
Go to Run>Type "Regedit" and click ok.
Expand : "HKEY_CURRNT_USER" and go to Software>Adobe.
Right Click "Adobe Presenter " Folder and Delete it.
Now expand : "HKEY_LOCAL_MACHINE" and go to Software>Adobe.
Delete "Adobe Presenter Video Express" Folder.
Go to : "HKEY_LOCAL_MACHINE">Software> "Wow6432Node" > Adobe > and delete "Adobe Presenter" folder.
Go to : C:\Program Files (x86)\Adobe and delete Adobe Presenter Folder.
Go to : C:\Program Files\Adobe and delete Adobe Presenter folder.
Restart Machine.
Install Presnter 10 again.
Regards,
Mayank

Installing Presenter using the CCP launcher

I cannot install Presenter. I used the creative cloud package builder to build my package. I do not have a problem downloading the package but when it runs, I do not get an error, it just never installs.
In addition, I do look at the PDApp file. This fatal error in the installatin is 'media failed'. Well, this is a package created by the packager. I have downloaded the package several times to no avail.
I have Win7 64 bit, Office 2013 32 bit, and Presenter 32 bit.
I have even gone so far as to reinstall the OS on the computer. So, the above scenario is what I ahve right now, but I haver tried Win7 32 bit, Win 8,a nd then Office and Presenter in both 32 bit and 64 bit variations.

It's a known issue. You need to install the Acrobat MSI in the Exceptions folder with a specific command line and then the Creative Cloud Packager MSI on Windows.
http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html

Cannot install drivers. No Intel(R) Adapters are present in this computer

Cannot install drivers. No Intel(R) Adapters are present in this computer
Cannot install drivers. No Intel(R) Adapters are present in this computer
Reads the error message I purchased an RaLink USB Wireless adapter IEEE 802.11 b installed in an XP Pro system, an Intel D925XEBC2 MB with A P4 CPU 3.80 GHZ
I have 4 gigs of RAM installed but it reads only 2.87 RAM on system properties
I installed the RaLink Drivers and the Ralink interface. I get a strong signal and see that the wifi is there but cannot connect. The 1394 Net adaptor #2 is showing as is the USA wireless card
I was asked to install the PIN which I assumed meant the network security but my keyboard will only input numbers not the letters, otherwise the keyboard operates properly on notepad but not on the RaLink software
Under other devices it shows both the Ethernet controller and the Network controller with a question mark "?".
I have tried uninstalling and starting the computer several times but they will not install correctly.
The windows interface shows no wi fi system at all. After going back and forth now both windows and the RaLink interface shows no wifi system.
When I went to https://downloadcenter.intel.com/detail_desc.aspx?agr=Y&DwnldID=18717 and downloaded the 32 bit file and tried to install it I got the error.

Hi there,
you're in the wrong forum, but I'll try to guide you.
(a better forum for your question would likely be this:
http://social.answers.microsoft.com/en-us/windows/forum/networking?tab=Threads )
Your RALink wireless adaptor is not manufactured by Intel, that's why Intel driver download won't help you.
You need to go here (RALink is now Mediatek) to get the drivers for your adaptor
http://www.mediatek.com/en/downloads/
Good luck! :)
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Cannot install update to Airport Utility

I've been having printing problems via Airport since updating to OS X 10.4.10. You can see my post about that under another thread: http://discussions.apple.com/thread.jspa?messageID=5183604
I decided to download and install the "AirPort Base Station Update 2007-002 for Mac," which was released 8-13-2007. It contains Airport Utility 5.2.1 updater. When attempting to install, I got an error message saying that I cannot install it because it requires Airport Utility 5.0 to be present.
So...I went to my Utilities folder and discovered that my version of Airport Admin Utility is 4.2.3! My Airport Setup Assistant is also 4.2.3. It says they were created in July of 2006.
I am running OS X 10.4.10, on an iMac that originally shipped in April 2007 with OS X 10.4.8. I would assume that it should have included Airport Admin Utility 5.0 when shipped or from an update.
I have searched the Apple website looking for a copy of Airport Admin Utility 5.0 to download and install so that I can update it to 5.2.1. No luck. I have no idea why I have an old version of these utilities that makes them non-update-able and I cannot seem to find the version I need in order to update it.
Any suggestions? Is there another download?
Thanks in advance for your help.
Toria

Thanks, Duane.
I have the round Airport Extreme 802.11 b/g model.
I am now a bit confused because Apple's info on the update says it is for "the AirPort Extreme Base Station with 802.11n, _AirPort Extreme Base Station_ and AirPort Express Base Station."
My round one is the one underlined above, so I thought the update was for my model when reading about it on Apple's website at:
http://www.apple.com/downloads/macosx/apple/application_updates/airportbasestati onupdate2007002formac.html
Thanks,
Toria

Cannot install JMF under Linux Mandrake 10

I simply cannot install JMF under the Mandrake 10 Official Linux distribution. I downloaded the jmf-2_1_1e-linux-i586.bin file and tried to execute it as root. It unzipped some files then showed me an error message about AWT and GTK+. I found a hack consisting of modifying the .bin file to have the PATH variable point to SUN JDK, the error does not show up, but the installation still does not work. In fact, the installation works, but the Diagnostics applet keeps telling me than class files are not present. My Mozilla 1.6 Java plugin is working and displaying the applet. My JMF lib directory does not contain sound.jar, such jmf.jar. I set the CLASSPATH and LD_LIBRARY_PATH according to the readme.html file. I would like to know if it is a compatibility problem with Mandrake 10, the 2.6 kernel or if JMF just DO NO work under Linux. In the latter case, JMF is a violation to the Java portability philosophy and I would never use it on my own initiative, just if I were asked to.
After the files are unzipped, I have the following warning and error messages.
Warning:
Name: HorScrollBar
Class: XmScrollBar
The specified scrollbar value is greater than the maximum
scrollbar value minus the scrollbar slider size.
JavaSound Capture Supported = true
JavaSoundAuto: Committed ok
java.lang.Error: Can't open video card 0
java.lang.Error: Can't open video card 1
java.lang.Error: Can't open video card 2
java.lang.Error: Can't open video card 3
java.lang.Error: Can't open video card 4
java.lang.Error: Can't open video card 5
java.lang.Error: Can't open video card 6
java.lang.Error: Can't open video card 7
java.lang.Error: Can't open video card 8
java.lang.Error: Can't open video card 9
Done.
Even if I do not have a working video capture card (I have an ATI All-in-Wonder 128 but it is not working under 2.6 kernel), JMF should work because some people do not have a video capture card. I also tried with the cross-platform ZIP file, but this one does not contain sound.jar either and the Diagnostics applet keeps complaining about missing class files. I tried to search on the Web for solutions to this problem or for a way to change the CLASSPATH used by the Mozilla Java plug-in (if it uses a different CLASSPATH than the one from the environment variable), but nothing, nothing. Is there a distribution from which JMF would work better than Mandrake 10? Or can JMF work only under Microsoft Windows or Sun Solaris? I also tried Blackdown, but a README file directed me to the Sun's page, nothing to download here about JMF.

well, your not the only one.
I have it working in Debian, and JDS.(JMF is setup automatically in JDS).(2.6.6 kernel)
I looked at the installation structure of JDS, and was able to duplicate what they did for Debian.
Maybe it will work for Mandrake two??
ok, all you have to do is copy or create soft links from your Mozilla directory, just like you did with the java plugin, and link to all the *.so files in JMF-2.1.1e/lib directory.
Should work.
I also read that not haveing the native files only matters if you are doing Capture. not play.
to get your ATI All-in-Wonder 128 to work, make sure you install the correct driver, and have it working under linux, then try it in JMSTUDIO

I cannot install an application in the Applications folder without removing it first

For some time now, I have noticed that I cannot install an application into the application folder without first removing it from the folder. If I try to install it by dragging the icon to the application folder, I get a warning that the application can't be moved because the folder "Applications" can't be modified. I click on authenticate and enter the root username and password. I am warned that the application already exists in the location. I am asked if I want to replace the item. The options presented are "Keep both files", "Stop", and "Replace". I choose "Replace". I am then prompted for an administrator's name and password. I enter "root" and the root password. I then get this lengthy error message:
The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again.
I checked the permissions and "locked" was already deselected. The permissions grant my regular user read and write permissions, "staff" read-only, and "everyone" read-only. If I add "admin" with read and write permissions, nothing changes, i.e. I get the same error. If I try to enter my user credentials, they are rejected. My user is not an admin user. Previously, when I enterered the root username and password, the operation would complete successfully.
Now if I first remove the application from the Applications folder, then drag the application to the folder, I am prompted for an administrator's name and password. When I enter it, the application is copied successfully.
I have tried fixing file and directory permissions from the disk utility, but that doesn't fix the problem.

When you say, "locked" was already deselected, I take it that you mean the small icon at the bottom right of the Get Info window displayed an open lock picture.
Have you tried locking it, then unlocking it again? I expect you will be able to lock it by simply clicking on the open lock icon, but to unlock it again you will need to supply an Admin password.
Odd that DU didn't fix it. That would be my first thought also. Suggest trying it again, if you haven't already done so.
Speaking of DU, have you verified your HDD?
My Applications folder permissions read -
System          Read and Write
admin           Read and Write
everyone      Read only
Message was edited by: El Deanio

Cannot Install This Hardware (Urgent!!)

I just got an ipod nano as a present today and i went to put music on it and i can't even get it connected to the computer. When i plug the nano in i get the 'found new hardware' wizard. But when it goes to search for the software to install it i get "The Hardware was not isntalled because the wizard cannot find the necessary software"
i've had an ipod mini for a year and a half before this so i thought it might've been the old itunes/ipod software so i uninstalled all of that and reinstalled with the new software. That didn't help and ive tried that several times.
ive also tried using the manual disc thing (pressing the menu and select button then pressing the select and play) and ive tried restarting the nano.
i thought maybe it was the wire that connected it so i went and got the wire from my mini and that won't work either.
help!! im leaving on a trip tomorrow morning and need to get this fixed today

+It recognize it as a digital still camera but when it goes to transfer the drivers it say Cannot Install this Hardware Data error ( cyclic redundancy check). If I go to the device manager it say the drivers for this device are not installed. (code 28) any one have any clue on what to do+
"Cyclic redundancy check" can indicate disk damage on the PC. If the disk damage is in the area of driver files, you can get similar messages from your device manager. Seen this happen once or twice with USB Mass Storage Drivers and iPods here at Discussions (even down to the code 28), although it was pretty rare as causes for iPod errors go.
So, it might be worth running a Chkdsk over your C Drive:
How to perform disk error checking in Windows XP
Does the chkdsk find/repair any damage?
If so, does that get you past the problem with the iPhone?

2nd attempt--Cannot Install E-Learning Suite 6.1--Even as New Admin Account

PLEASE HELP ME FURTHER WITH THIS UNRESOLVED TECH TICKET ISSUE
CANNOT INSTALL ADOBE ELEARNING SUITE 6.1
Adobe เคสอัพเดท : 0185404686 : Mohammed U
บัญชี Adobe ของคุณคือ [email protected]
หมายเลขเคสของคุณคือ0185404686
การบรรยายลักษณะเคส:Chat:Installation Help (CH13860513)
You contacted us as you were unable to install e-learning suite. We suggest you to create a new Admin account on your computer and try installing creative cloud desktop from there. Once you are able to install and launch on new admin account you will be able to access it from your normal admin account as well. Refer this link to create new admin account
http://support.apple.com/kb/PH4600
Hello,
Thank you for your reply. However, YOUR solution did not work.
I created a completely new admin account. Everything was fresh -- totally virgin. And, exactly the same occurred. The installer program completed about 50% of its run,and then froze up. It failed to initialize, and I was referred to an onsite help page that has been discontinued ... that is no longer supported.
What can I do?
I have purchased AN EXTREMELY EXPENSIVE DVD from Adobe, had it sent to me in Thailand, and it will not install in my computer.
Please provide me with the technical support that I need.
Thank you.
Neal Davis

Hi There,
Can you confirm your operating system on which you are trying to install e LearningSuite 6.1?
Also confirm the PowerPoint version present on that machine?
Regards,
Ajit

Cannot install InDesign once removed from computer

Hi Indesign users,
Here are some tech details:
1. MacMini 3.1, 6Gb RAM, OS X 10.9
2. Adobe CC - InDesign, Photoshop, Illustrator
3. InDesign worked without errors until this morning.
4. No updates from yesterday (Saturday, Novermber 30) and today (December 1st)
5. No fonts installed in between.
What I did:
This morning (December 1st) I tried to open an InDesign file to check if my collaborator finished the project. The file is hosted on Dropbox in a folder we are sharing. Therefore, I did what I am always doing with any of my IND files: double click on it to open it. It opened the file, showed me a white screen with all the InDesign tools and menus. And it stood that way for several minutes until I decide to force IND to quit.
Then I tried again to open just the IND software. IND started to gave me an error like: IND is shuting down from a serious error.....
I turned off the computer and started it again. InDesign opened the file properly, but I cannot do anything: no scrolling, no navigating between pages, nothing. It was frozen showing me a rainbow circle cursor for minutes. Therefore I decide, again, to force the software to close. I cannot open InDesign at all after that. The same message of a serious error is showed.
I delete all kind of files based on things I read on the forum: from caches, workplaces etc. Nothing worked.
As I had enough of those errors I was experiencing several months ago, I decide to completeely remove the InDesign hoping that I can reinstall it again, clean without errors.
I delete all instances where InDesign might be present. At least I think that way.
I shut down the computer and open it again, went to Creative Cloud Desktop Manager and when I tried to choose install InDesign, surprise. The manager is shopwing me that InDesign is Up to Date. I cannot install it.
Please help.
I did a complete instalation of my MAC a month ago just to get rid of those InDesign errors. I had enough of it. I do not care to reinstall my MAC again from zero just because that damn application.
Warm regards,
Sebastian
P.S. I just read on an older post something. In that folder I am sharing there is a file having the extension: *.idlk That's why I cannot open the InDesign file? What to do in the future when I see files like that? Anyway, that is now unimportant since it will not save me from missing installing option for InDesign.
Message was edited by: sebdea

Hi Peter,
I finally manage to make a clean install of InDesign. I remove it using the uninstall option then I reboot computer entered to creative cloud desktop application and I installed InDesign. Now it is working without hassle.
Thank you very much for your support and for making time to read and answer. Much appreciate it.
Warm regards,
Sebastian

Cannot Install CS4. Please Help!!

I downloaded a 10 segment CS4 package from my university software site. My download window shows all parts were downloaded sucessfully but I cannot install. Bear with me, I'm still in computer "tech" learning and lingo. They are all .dmg extenstions. When I try to open, say, part 1, there is a warning saying "no mountable file systems". Try to open part 2, and warning says "missing parts 1,3, 9" though they are present. I ran Adobe Support Advisor and it said that I needed to update a certain font, but wouldn't tell me which one. I ran the download through Firefox, if that matters. I looked through their support forums and found no help. Can someone please help?? I've spent hours trying to install this. I'm about ready to give up and scrap it, but I really need some of the Suite, especiallly Illustrator.

call customer service install issues are free.

Cannot install updates after updating to leopard

I apologise for me ignorance in advance, I am having a few problems after installing leopard on my macbook which was previously running tiger.
I am unable to install any or updates.
When I am asked for the admin user name and password they are not accepted anymore. It has only happened lately I have been using leopard for about 4 months now.
I have read the other discussions and have been unable to sort the problem. My level of knowledge is pretty basic and could not follow some of the solutions I have found for similar problems.
Can anybody help, and please make it as basic as possible..
thanks

I also cannot install or update software. I have enabled the root user account to work around this problem. I have copied TEL*'s post where he explains how to enable the root account.
Hope this helps you.
http://discussions.apple.com/thread.jspa?threadID=1383576&tstart=0
"Are you familiar with the "root" user on Unix? It's the traditional administrator account. Apple tries to have you get along without it, so it's not activated by default. But if you do enable the root account, then you can use it to authenticate. When I'm presented with the username/password prompt, I replace my username with "root" and then type root's password. That always works.
To enable root, you would normally use the Directory Utility, which you can find in the Utilities folder. But it will require you to authenticate before it will let you unlock it, which you would need to do before being allowed to use Edit -> Enable Root User. Since you can't authenticate, we're going to have to try a little harder.
Dig out your Leopard installation DVD. Run the installer, and let it restart the system. Move just far enough into the installation process so that you get a menu bar across the top of the screen. Don't start the installation itself! In one of the menus you will find a selection that will let you enable the root user and give it a password. Afterwards, quit the installation and reboot on your normal disk. You should now be able to use that account to authenticate when prompted.
I would strongly advise that you don't use the root user for anything else if you are not familiar with what it's all about. I particularly advise you not to log in as that user. I've been using Unix since about 1990, and I can tell you that standard practice is never to log in as root unless you have something special you need to do. Staying logged in as a normal, unprivileged user is much safer. It's too easy to delete or corrupt really important files if you spend much time as root. This is the rationale behind suggestions you'll see from people to do most of your work on a Mac using an account that is not authorized to be an administrator. I haven't followed that advice, and haven't run into trouble. But Apple has tried to make it not as dangerous as being root, which never needs to authenticate to do anything."

Cannot Install CC Update For August

I cannot install CC destop update for August.
It says there is an issue: it says another version of creative cloud is running on my desktop. Quit it and retry.
Do I uninstall the present creative cloud and reinstall?
It won't update.
Thanks

Hi Clare1950,
This happens when there is a service of creative cloud running in background and generally when you restart your machine and run the update it works.
Please restart your machine and run the update and it will work.

Cannot install iWork trial

Please help. I cannot install the iWork trial. I deleted the Microsoft Office trial when I got my computer, but now I need to make a presentation for school. After reading that keynote can export in PPT format, I decided to install the trial. But it will not let me.
This is the message I get:

The iWork Tour is a Keynote file, so it won't play if the software is not installed (OmniOutliner may be OS X's "best guess" as to what to use, since the proper app isn't available). In other words, the fact that it doesn't run doesn't tell us very much.
The error message also isn't particularly enlightening, unfortunately, although you may be right that the disc is damaged in some way, or there is some other problem with your system. As a shot in the dark, you might try opening Disk Utility (in your Applications folder, in Utilities), and run Repair Permissions on your hard drive -- there's an outside chance this might fix things. You might also use the same app to run Verify Disc on the iWork disc, and see if it reports any problems, although this would only be diagnostic, as any problems detected couldn't be repaired (since the disc is not writable).
If you have a Mac dealer near you (or a friend with a newish Mac), your best bet might be to go to them and see if they would install a trial version of iWork for you (or if they have a trial disc you could borrow). There shouldn't be any legal issues with this, since all you are asking for is the same thing that came with your Mac originally. Unfortunately, I don't believe that you can download the trial version online -- only the paid version (through the Apple Store) appears to be available.

Satellite Z930-14F - cannot install Win 8.1 from SCCM 2012 R2 environment

Dear all,
Sattelite Z series laptops cannot install OS (win 8.1) from our SCCM 2012 R2 environment.
Either no installation is starting, or pxe boot aborted error is showed.
The environment is used to successfully install OS (win 8.1) on different other vendor computers (dell) and virtual machines (hyper-v and vmware).
I've tried both UEFI and CMS boot options and tried to switch off the secure boot. Please advice.
Also, i've read about the "SCCM installation package for Toshiba". Will it help in my situation or is it just driver packages for SCCM?
Best Regards, Evgeny.

I guess you are speaking about this Toshiba package:
http://www.toshiba.eu/services/on-demand/business-computing/sdp120gs-v/
I dont have much experience using such SCCM drive package but it definitely compatible with the Toshiba business notebooks. The Satellite / Portege Z930 belong to the business range and I think the package should be compatible.
This package seems to be for all IT administrators who manage devices on the corporate network with SCCM 2012 R2. Toshiba offers with the new Toshiba SCCM package a solution to integrate other notebook into an existing IT infrastructure quickly and smoothly and all Toshiba Driver and application packages and a demonstration task sequence are integrated.
However, it seems that you could get more details about this package directly from Toshiba [email protected]
By the way: The Win 8.1 installation requires the UEFI mode (in case the UEFI BIOS is available). But booting from another, external source requires the disabled secure boot option.
So maybe you should use the UEFI mode but should disable the secure boot option in order to boot from LAN.

Cannot install Presenter 8

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