Cannot install printers

I have a new Dell computer and a new model HP Pro 400 color laserjet printer. I crashed the computer during the HP software installation. I know what caused the crash so that is no problem. The software automatically uninstalled. Now I cannot
add almost any printer getting:"Unable to install printer. Operation could not be completed (error 0x000003EB)". By saying almost any printer, I mean I can go to Add Printer, select almost any manufacturer, select almost any model, select LPT1 or an IP port
(doesn't matter), and I get the error. The only exception is that I can install any PostScript printer. I can duplicate this problem on multiple computers as long as I get the right circumstances. I can probably fix this by reinstalling Windows, but I would
like to know what HP software changed, and I would like to fix it. I feel like this could be an easy fix if I only knew where to look. I've done all the usual things. I forgot to say that it looks like the drivers install, at least they show up in Printui
/s. I can delete the drivers. I called HP, they remoted in, and said the problem is in Windows because it will not install other printers. This is driving me crazy looking for a solution. Does anyone have any ideas? Thanks!

This steps do work well for me.
Do them at your own risk.
Backup registry before you do anything!!!!
Stop "Print Spooler" service first
Then base on your platform delete all keys below the version-3
for 32 bit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
for 64 bit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
go to the folder "3"
C:\Windows\System32\spool\drivers\w32x86\3
rename it to "3.old"
Start the "Print Spooler" again and install your printers

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