Cannot Install Recent Mountain Lion upgrade
I recently downloaded the new Mountain Lion OSX version 10.8.2. However, when I tried to install it I received the message that I must first install an earlier
version - 10.8. I cannot find this slightly earlier version anywhere. Can you help? Thank you for your assistance.
I believe that means you either have 10.8.2 already downloaded and installed, thus you don't require the update or you have Lion installed and you are trying to install the 10.8.2 update rather than installing 10.8.x via the App Store.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Similar Messages
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Downloaded Cisco Connect for E1200 v2 disk image damaged. Now what? recent Mountain Lion upgrade
I had originally set up my E1200 Jan 2012 & had Cisco Connect setup. I didn't use it much but back in Oct after being away for 10 days I didn't have internet connection. Had to re-set both cable modem--then I at least had connection via ethernet, but still no wifi connection. Had to turn off for awhile to get it Router to properly reset & work. & then I think I had to do another reset maybe in Dec, can't remember exactly.
As I mention in another post, I have been having frequent intermittent not connected to internet messages for a long time. Usually if I just turn wifi off & then turn it back on it finds my network (although frequently I notice that it was on my guest network rather than main). I still don't know if it is cable modem, router or my ISP, altho they came out & checked & said signals ok, but modem could be going (Its old but about to move so don't want to buy new modem now).
I updated to Mountain Lion about 2-3 weeks ago.
After a Panic last night I was advised to make sure everything updated including router firmware.
When I opened Cisco Connect it said I had an unsupported Operating System. Trying to figure this all out, I finally found links to download Cisco Connect that are supposed to be compatible w Mountain Lion (at least the original link said that, but not where I went w the links so hoping it is right link for that). Anyway I downloaded it & was reading a bit & then clicket on the setup icon.
That said it was damaged & to eject it. I downloaded it via wifi just like I download other software. Maybe it is hyper sensitive so I need to take it over to plug directly into my cable modem? But then that will mess up the router, although I guess it will need to be reset any way.
So I think i need to get Cisco Connect updated so it works w Mountain Lion. Mountain Lion told me about 1 software that wasn't compatible but didn't pick up on Cisco Connect.
So don't know if I need to do a hard wired download, unlike the way I download other things, or what to get an undamaged copy. I then hope that it will see the old version, even though it isn't didn't work & hopefully pick up all my settings & all.
& then I guess I still need to check for a firmware update. & I understand that a firmware update should be done w a good connection (although the user manual just says good signal, web says hard wired ethernet. & because of the intermittent issues I plan to to it manually by 1st downloading & then installing from the download so there won't be a risk of interruption during install--if its even needed.
I'm running on a mid April 2010 13" MacBookPro
Any suggestions? This all is rather confusing.
KathiWell I was trying to update Cisco Connect so it would work w Mountain Lion but after 3 tries at the download I kept getting this same error message that it is downloaded. I even shut down & restarted before the last time w same result.
I should not have to spend hours of my time to get this to work. That is ridiculous.
Right before starting this process I checked for Apple updates & found a firmware update for my MacBookPro. I quickly downloaded & installed it, no problem. It took a very few minutes & then I backed it up & started working on this many hours ago.
I am an end user--not an IT professional. I just want things to work. I should not be expected to have to spend hours trying to figure out how to get stuff to work & still it doesn't. So I guess Linksys doesn't care that much about making things easy for Mac users.
I recently had the cable co come out & check the levels & all. they all checked out ok & they did change the fittings in several places on the coax connecters for good measure.
My cable modem is set up just across my living room from me & it is not a large living room. The router is right next to it, but it is not at a desk or place that is very comfortable to set up my Mac.
I sure hope that those security settings have been set up by default when I orginally set this up about a year ago. & I don't reall know how to change those settings without Cisco Connect, which I have been unable to get reinstalled since i keep getting those warnings about it being damaged.
I just want my computer devices to work. I don't want to have to spend hours troubleshooting them w poorly written instructions that don't really tell how to update firmware & Cisco Connect for tnose of us who have already had it set up before upgrading to Mountain Lion.
Having a link to download Cisco Connect that supposedly works w Mountain Lion but doesn't since it keeps giving a warning is not very helpful. There was nothing I saw in all my searches to tell what the results of even being able to upgrade Cisco Connect. Would it be able to figure existing settings? Didn't see anything that explained how that would work.
I don't appreciate my time being stolen by making it so hard to just get this updated! I"m giving up on this. I may try taking it back to Best Buy to see if they can tell if the router itself was also defective but I think I will likely go get an airport Express so I have a reliable router that is easy to use!
Kathi -
just bough OSX Mountain Lion, my laptop operating with v10.6.8. Can't install OSX Mountain Lion, on the disk selection screen i cant select the Macintosh HD to install OSX giving a message (This disk cannot be used to start up your computer).only have one disk to select and my partition map scheme is GUID partition table. 24.44gb disk available.
Verify your computer can run Mountain Lion:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Open Disk Utility and verify the drive is partitioned using GUID and formatted Mac OS Extended, Journaled. If it is then do this:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Now try installing Mountain Lion. -
While intending to perform a clean install of Mountain Lion while continuing with old apps and files, is it a waste to restore a backup that was made while running Mountain Lion as an UPgrade from Lion?
Originally I was running Mountain Lion as an UPgrade from Lion. I created a backup in Time Machine, performed a clean install of Mountain Lion, then I proceeded to use Time Machine to restore the back up.
When thinking about the essence of a back up restore, it occurrs to me that for all I know, I may have just wated my time IF Time Machine also restores all the old unneeded files that remain from Lion after an upgrade.
Since the backup was made while running Mountain Lion as an upgrade from Lion, did restoring this backup defeat the purpose of a clean install by reinstalling old Lion files?
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
-ChrisHello John!
Thank you for your response which solved my problem. For other users who may stumble upon this, I'll clear up the confusion and share how I solved the problem with your help; When looking for answers to my computer problems, finding unresolved questions where person B offers a solution and person A never comes back and says "That worked, thank you.", it demonstrates a "k-thnx-bye" user mentality that leaves others with the same problem lost. Without further ado:
It is not clear what you did because the meaning of "clean install" is vague. You can erase a volume and install an OS which leaves none of its previous content intact,
This is what I did: I erased the volume leaving no previous content intact, while then installing OS X Mountain Lion.
or you can upgrade an existing OS (or reinstall the same one) which does not alter your user - installed files.
An upgrade to Mountain Lion from Lion is what I started with initially before erasing anything. This was undesirable. Since this can cause Macs to run slower (especially whereas I'm using a mid-2011 Mac Mini), my goal was to go from operating within an upgrade to Mountain Lion, to operating within an installation of Montain Lion that was not preceded by any other oprating system.
Hence a "clean install of Mountain Lion while continuing with old apps and files" is confusing.
Well put and understood. What I should have said was:
1.Erase the volume
2.Install Mountain Lion clean
3.Confirm that Mountain Lion is functioning properly
4.Proceed to use either Time Machine or Migration Assistant to Import/Migrate/Copy over only two things; My old apps (That had been stored originally in the designated Applications folder) and all files and folders originally stored in the home folder under users.
If you restore from a Time Machine backup then all modifications that occurred subsequent to that backup become erased. It renders moot any OS X upgrade performed subsequent to that backup.
That makes sense and is just as I later suspected.
If so, how can I re-do the last portion of the process so that I get all my home-folder files and apps back without the full bulk of old Lion files? Migration assistant I'm guessing?
Yes.
This is what I did and everything works perfectly. Thank you so much once again!
-Chris -
I have been looking for the click button to purchase Mac OS X Mountain Lion upgrade.
I have been going round and round and cannot find that place. Please help.From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.
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I have a mac pro 1,1. I would like to know if its possible for me to upgrade the parts to where i can install osx mountain lion, or osx mavericks? I am currently adding more ram so it will have 32gb of ram, i have 2 250gb HDD but adding a 250gb SSD , and have a ATI Radeon HD 4870 512mb that i will most likely upgrade to an ATi Radeon HD 5570 1gb.
The SSD will boot fast, but the real change is launching 10 programs in 10 seconds and being able to use them. (20 seconds for a few big suites).
I would not add or upgrade to 32GB RAM. You can get 8 x 2GB for $100 on Amazon.
Those 250GB HDD are "old" and slow and overdue to be replaced, reformat and use t o backup the system.
Samsung 250GB SSD is down to $150 or so on Amazon also.
The 5770 is gone, hard to find, EOL and over charged for when you do find one.
you could look into how to use a PC 6870 or others.
Or, you could hold out and wait for a refresh of Mac-Mini which can be just as fast or faster and run Mavericks. -
I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop with the old sofware so i cant use my computer normaly
This error means that your hard drive is badly corrupt and cannot be repaired by Disk Utility. Since you say you don't have backups, this is very bad news. You may already have lost data irrevocably.
First order of business needs to be backing up whatever you can, but this may be difficult to do if the machine won't start up any more. See step 1 of the following post:
https://discussions.apple.com/message/21614450#21614450
Once you have backed up your data, you can address the other issues. -
Can't install OSX Mountain Lion, on the disk selection screen i cant select the Macintosh HD to install OSX giving a message (This disk cannot be used to start up your computer).
Read
https://discussions.apple.com/message/15659267#15659267 -
Cannot restore files after fresh install of Mountain Lion.
I just did a fresh install of Mountain Lion. I backed up my User Folder manually using an external harddrive. Now that I'm in Mountain Lion, I cannot use the Migration Assistant, because the Drive does not appear, it just keeps spinning saying "Looking for Computers" or whatever it says. (Yes, I chose Time Machine Drive or other Drive from the list) and if I try to just overwrite my user folder by draggin the one I have on my harddrive, it says it can't be modified. So now I'm stuck and can't restore any of my old files and folders. Help!
Restart with the Command and R keys held down and install the OS from there. Click here and scroll down to or search for 'Installing OS X on an external storage device' for more information.
(75096) -
Performing an upgrade install of Mountain Lion from a USB drive
Hi.
I performed a clean install of Mountain Lion on my MacBook Air a few days ago, and made a ML boot disk to use with my other Macs. I was wondering whether it is possible to use that boot disk to perform an upgrade (not clean) install on a MacBook Pro with Lion.
Thanks.VictorT wrote:
Hi.
I performed a clean install of Mountain Lion on my MacBook Air a few days ago, and made a ML boot disk to use with my other Macs. I was wondering whether it is possible to use that boot disk to perform an upgrade (not clean) install on a MacBook Pro with Lion.
Thanks.
Did you save the Mountain Lion Installer application? That's what does either an upgrade or a full install; a ML boot disk is just another bootable disk with ML already on it. -
I have installed osx mountain lion, it worked great for past months but recently, my mac takes lots of time to startup and sometimes gets stuck.. what should i do??
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
System Preferences > Startup Disk
Select your Startup Disk -
Cannot download Mountain Lion upgrade
I have a Late 2009 MacBook running 10.7.5 OS, using 4Mbps wifi. Went to apple.com > Mountain Lion > upgrade, which took me to App store. I clicked on the download button, clicked Buy, signed into my Apple account, clicked on Download,, and ... nothing. Tried again. Nothing. Waited. Waited, etc. Emptied cache. Tried again. Emptied cache, disabled cache, closed out all windows, shut down computer. Restarted. Went right to apple.com and app store. Same results. Click Download button...nothing.
Went to Finder > went to "~/Library/Caches/ ", closed out of everything, shut down, had coffee, turned back on, same as before - straight to app store with no ability to download.
Now what?I found a similar problem listed after iI posted this which suggested that I go to the App sotre to check the status of my purchases - I find the Mountain Lion purchase, it says "paused" so I click "resume", waited a minute or two and it began downloading.
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DNS problem after Mountain Lion upgrade
Yesterday, I upgraded my Lion to Mountain Lion and after that I can't connect to websites or make use of services that use DNS. I've tried the regular 'solutions' that were posted in forums, but nothing has worked for me so far. Things I've tried:
- Change MTU to 1300
- Shut down Wifi and restart it
- Reboot computer on several occasions
- Change DNS servers
- Remove Wifi network adapter and add a completely new profile
- Flush DNS cache with the both the old command (pre-Lion) and the new command (post-Lion)
- Install Mountain Lion again (after that, my sound doesn't work anymore either)
- Stop mDNSResponder via Launchctl and start it again
The only things I can think of next is to connect via LAN, connect via a different network or a complete clean install of Mountain Lion and see if that works.
Symptoms:
- Cannot connect to websites and services via URL
- CAN connect to websites using their IP-addresses
- Hence, Skype works as it connects using IP-addresses
- Can use SSH
- Have excellent connection within my own network at home (SSH, AFP file server, router web interface)
Config:
Late 2007 MBP 17"
No VPN's
No proxies
Does anybody have any ideas what I can do to alleviate this problem or know of anybody else that has the same problem?Tried with different WAP and they all work fine except the one I have at home. Seems to be a problem between the new Mountain Lion drivers of my Airport card MBP model A1229 and the ZTE H220N wireless router.
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Problem doing a fresh install of Mountain Lion on replacement blank drive
After a close call in which the internal drive on my late 2009 21.5" iMac needed repairs unexpectedly, I acquired a replacement drive (WD Black 2TB) on which I planned on starting fresh with a clean install of Mountain Lion rather than cloning the existing installation that went through so many upgrades over the past 3+ years.
I now have a perfectly bootable WD Black 2TB drive attached to the USB port of the iMac. I can boot from it, use the Recovery partition if I need to. My contacts and Safari tabs and bookmarks are synced up through icloud. I am even able to install traditional software. Everything appears to work fine except.... I cannot install any application acquired from the Mac App Store.
When I go to the purchased icon of the Mac App Store, all apps show as already installed. I read several articles suggesting holding the option key when clicking on the "Installed" button, unchecking the "automatically install applications bought on other macs" etc. to no avail. A call to Apple Care is requiring futher research. I am now reaching out to the community for advise.
A important hint here is that, for some reason, when I boot from my fresh ML install, that OS sees the internal drive as an extension if itself, and treats all Mac App purchases there as already installed. Using Spotlight to find any of the apps marked as Installed invariably points to the Applications folder of the Internal drive. I have been unable to 'disable' the internal drive or unmount it.
I would rather not swap the drives until I complete a full installation of the OS and applications and data on my new WD Black 2TB drive. But from what I can see, this appears unavoidable. I can't believe I am the first one to run into this situation, hence my call to this community.
Thank you for your assistance.If it wasn't a Mac computer that originally came with either Lion or Mt Lion Pre-Installed by Apple when new you would not be able to connect to the Online Internet Recovery system. It is a Feature of the Mac EFI Firmware system. And it will only install whichever version of the Download only version of OS X that originally came on that system.
My MBP came with Lion Preinstalled. Even if I have Mt Lion installed on the hard drive the Online Internet Recovery system would always point my MBP to the Lion download as that was the original version of OS X that came on my Mac.
No real authentication needed. Since your Mac came with Mt Lion no matter what newer versionof OS X you ever install the OIRS will always point you to Mt Lion and ONLY Mt Lion.
It is something different, but not completely different, from the built in Recovery HD partition on the internal drive.
No worries as during the install of MT Lion on your SSD the installer will Recreate the Mt Lion Recovery HD partition on your SSD. -
Windows messenger 8.01 no longer works following recent mountain lion update
Windows messenger v8.01 no longer lets you sign in since a recent mountain lion update. Anyone have a fix, an alternative or a thorught? I did try uninstalling and reinstalling as well as looking for updates or threads on this.
Hi there.
Sorry about my late reply but my issue was solved unexpectedly... I plugged in again the headphones and I forgot to plug them out for 20-30 min... Then when I unplugged them the problem was solved!!!! Therefor I didn't have the chance to try your solution but I'll keep it in mind for next time.
(However I was also experiencing some other issues as well after the upgrade so I erased everything and installed from scratch. Hope it never happens again.)
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