Cannot install software, getting installer.exe containes a virus and has been deleted

Windows Vista, IE 9.  I'm conintually getting the and AVG message when I try to open IE.  I've tried to reinstall the Free AVG and I receive the message "Cannot install software, getting installer.exe containes a virus and has been deleted"
Please help?

I would suggest reposting your inquiry to the experts in the dedicated
Virus and Malware Forum.
Carey Frisch

Similar Messages

  • Every time i try to download something i get a message that it contains a virus and has been deleted

    everytime i try to download something i get a message saying it contains a virus and has been deleted

    if you are downloading from the Adobe site, your antivirus software may be giving a false positive. Is it up to date ?    

  • ??? this file contains a virus and has been deleted

    I get this message intermittently and over time - many, many times!  We've run MalWareBytes, severl virus scans - more than once.  Nothing is ever found.
    What is wrong?  We think the product is Adobe Reader but not sure. It definitely happens with trying to download PDF's, but it also happens when attempting to download pre-recorded videos from our training dept.
    We have consumed hours working on this with technical experts and nothing solves the problem.  It is preventing me from doing my work!
    Maggie

    Thank you Claudio.  Our technical experts have literally tried everything – other than removing all my s/w and re-installing which would be a massive effort.  It is very frustrating, but your message is helpful.  Thanks for taking the time.
    Maggie

  • I have tried to download the updated itunes and i keep getting the itunes contained a virus and was deleted. How do I fix this?

    I keep getting the saying itunes64Setup contained a virus and was deleted does anyone know how to possible fix this?

    It has always been very basic to always maintain a backup copy of your computer.
    Use your backup copy to put everything back.
    If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad:  File>Transfer Purchases

  • My iPad 1 cannot install any apps from apple store even though it has been updated to ios 5.1.1 which is better than 4.3 that is required by most of the apps in apple store. I reset factory settings but still to no avail I cannot install any apps.

    MY iPad 1 cannot install any apps

    A lot of apps have current versions that require higher iOS versions than 5.1.1
    But some developers allow you to download older compatible versions of their apps. If the app is free then try downloading the current version on your computer's iTunes so that it's in your account's 'purchase' history, and then in the Purchased tab in the App Store app on your iPad see if you can download an older compatible version of the app. If the app is paid-for then try contacting the developer first and see if that will work with their app (and if they have a version compatible with iOS 5.1.1 available) - don't buy the app until you know that it will work.
    There is also this page for finding current apps that require iOS 5.1.1 or lower : https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices#5.1.1

  • Cannot install software getting wierd messege

    I just got a new ipod mini and I tried to install the software and every time it gets up to then I get this messege that says "1607: unable to install Install Shield Scripting Runtime" I don't know what that means but I have itunes already on my computer I don't know if my ipod is compatible with my computer but someone help please!!!

    sara,
    Have a look at this.
    Error -1607: Unable to Install InstallShield Scripting Run Time

  • When trying to download Firefox 7, I receive the error message "Firefox Setup 7.0.1.exe contained a virus and was deleted". I tried to disable my sercuity software (ESET) and have Windows Defender shut off, but still receive this message.

    I just got a new computer and am preparing my old computer to give to my nephew. The old machine runs system 7 and was running FF 7.0.1. I completely removed Firefox to erase all of my data. When I tried to reinstall Firefox, I began getting this error message.

    chs55 wrote:
    I have tried shutting down my anti-virus software, to include Windows Defender, but it didn't help. I am running the AVG free anti-virus.
    But you still got the message? If so, you didn't get everything shut down. Something has to be giving you that message.
    More than likely, it's a false-positive. Happens quite a bit with updates when the AV companies haven't caught up with their definitions.
    If you didn't get the message after disabling all your AV stuff, what DID happen?

  • How do I re-install the apple USB mobile device driver once it has been deleted?

    Hi,
    I was having issues getting my Itunes to recognize my Iphone 4s so I followed the apple support instructions here: iOS: Device not recognized in iTunes for Windows and it said to delete the driver software (Step 2 of Reinstall the Apple Mobile Device Driver). After I did that I have been unable to get any of the steps that follow to work. Is there any place that I can download the Apple mobile device USB Driver software? I have tried numerous things including re-installing Itunes multiple times but this does not appear to reinstall the driver software. Any help is greatly appreciated.
    Thanks,
    Brian

    Try these steps:
    In the Device Manager window, right-click "Universal Serial Bus controllers" and choose "Scan for hardware changes" from the shortcut menu.
    Locate the Apple Mobile Device USB Driver in this list. If the Apple Mobile Device USB Driver is not listed, continue to step 3.
    Expand all the sections labeled below (not all sections may be listed):
    Imaging Devices
    Other Devices
    Portable Devices
    Universal Serial Bus Controllers
    Look for the entry that recognizes the device as a camera. This entry should be called Apple iPhone, Apple iPad, Apple iPod, or Unknown Device. (Verify the Unknown Device is the Apple Device by unplugging the device and scan for hardware changes again [Step 1] to see if it disappears.)
    Right-click the Apple iPhone, Apple iPad, Apple iPod, or Unknown Device entry in Device Manager and choose Update Driver from the shortcut menu. (Verify the Unknown Device is the Apple Device by unplugging the device and scan for hardware changes again to see if it disappears.)
    Click "Browse my computer for driver software."
    Click "Let me pick from a list of device drivers on my computer."
    Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
    In the "Install from Disk" dialog, click the Browse button.
    Use this window to navigate to the following folder:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
    Click OK in the "Install from Disk" dialog.
    Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.

  • OWA: All attachmnents present message "The file contained a virus and was deleted"

    I have a remote client that encounters the following message using OWA-"The file contained a virus and has been deleted". The range of impact includes all files.  Note, the end user has no issue when using an alternate mail systems and browser
    based client with the same attachment(s).
    The device in question is Windows 8 with the IE 10 browser.
    I look forward to and welcome your feedback.
    Regards,
    twisdt52

    Hi Twisdt52,
    Does the issue occurs with other browser such as Chrome or Firefox?
    I would like to suggest you try the following:
    1.Run Internet Explorer with “no-add-ons” model.
    a. Open Start Menu, then click all programs, select Accessories, open the system tools;
    b. Right-click Internet Explorer(No Add-ons), run as Administrator.
    2. Boot in Clean Boot and Safe Mode to exclude third party software conflicts.
    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
    http://support.microsoft.com/kb/929135
    Advanced startup options (including safe mode): 
    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
    3.Reset the Internet Explorer. Click Tools - Internet Options - Advanced - Reset
    4. Add the site into Trust Sites for a test
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

  • I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started?

    I cannot install my copy of creative suite 6 design and web premium? It stops at the adobe installer and wont even get started? Anyone know how to fix? brand new machine running windows 8.1 pro?

    Jonp52000428 do you receive any specific error messages when attempting to install Creative Suite 6 Design Premium?  For information on how to locate and interpret the installation log files please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC.  You are welcome to post any specific error messages you discover.

  • Cannot install itunes, getting error message 8.0.50727.6195

    cannot install itunes, getting error message 8.0.50727.6195.  Any ideas? 

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • Installing leopard, error : cannot install software on this computer

    hi
    i have a macbook 13 inch, new, it's been one month bought it.
    i have tiger 10.4.11 and i want to upgrade to leopard.
    i had this install disk ( leopard 10.5).
    the problem is that, while installing, when i choose the language, an error pop up saying:" cannot install software on this computer"
    i have an intel macbook of course
    plz help
    thx

    Most of the problems I see of this nature are being caused by people trying to use a "Drop-In" upgrade DVD that was designed for a specific machine.
    The problem is that some people think they can run any 'friends' upgrade DVD to upgrade their Mac also.
    If this is what's happening, and your computer is really only a month old, then you probably qualify for some type of upgrade from Apple. Or you will have to buy a retail version of Leopard to upgrade your machine.

  • I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code

    I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way.  I need the program and because I have opened the box it can't be returned to the store.  I have over $100 tied up in this product that I can't use.  Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number?  The serial number on the box and the redemption code card both come up as invalid.  Not a very happy customer right now!!

    You will need to contact Adobe Support by chat or by phone.
    Serial number and activation support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

    I have photoshop elements 11 installed on my desktop pc, I want to install it on my laptop as well, I read that it can be installed on two systems, but I get a message taht the redemption code has been used by another ID, please help

    A redemption code can only be redeemed once.  It is used to acquire a serial number. The serial number is what you need to activate the installed software.  If you did not keep the serial number when you first installed, you might still be able to find it in your Adobe account online if you registered the software.

  • The file contains file info data which cannot be read and has been ignored

    We have been sending images out to contractors, and sometimes when they come back the files are having this error:
    the file contains file info data which cannot be read and has been ignored
    When I then try to Photoshop Script the file info it throws errors.  Does anyone know what causes this error to happen?
    Thank you

    ok, Thanks!, BUT here's the bigger issue:
    We use a lot of Photoshop Scripting, and the file info is how we direct all of our workflows.  when a file comes back with "the file contains file info data which cannot be read and has been ignored" error, the scripts are unable to read/write to any of the file info ever again.  So not only did we lose all the info already in the file, but we can't use the file at all after this.
    Additonally, we tried copying and pasting to new blank documents, but realized we needed all the paths, channels, and sampler points too.
    Is there anything anyone can think of to get around this probelm?  A setting, or a program to fix the metadata, etc?
    Thanks!!!

Maybe you are looking for