Cannot Install Software_ Service Pack 1 or 2 needed_ I am running Service Pack

I am running the latest updated Service Pack 2 for XP. When I try to install my software via cd or download I get an error message from the easyinstall by Creative saying I have to have Service Pack or 2 to install?Confused? I cannot use my player without being able to install the software.... I have tried everything and still no luck. No word back from Creative and no anwers on the Creative site... HELP!!?joe?[email protected]

I uninstalled EMET notifier 3 to try out the new 5.0 tech preview. However when trying to install I get an error saying "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support
personnel or package vendor."
I tried installing 4.1 and get the same error. I am running Windows 8.1 Home Premium and have .Net 4 installed. I have turned on verbose logging, apologies for the massive amount of data but I didn't want anything to get missed.
The log file is below. Can anyone suggest what might be going wrong?
Many thanks,
Ian
I am having exactly the same problem. But I also can't even uninstall EMET 3.0 or EMET 4.0 both of which I have installed on my machine. I get the same error message when I try to uninstall them !! I need to uninstall them so that I can install EMET 4.1
or EMET 5.0.
I have been trying to do this for more than a month but without any luck. So any help will be much appreciated.
Thanks,
Mohamed

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