Cannot install software

i'm trying to install the ipod nano software onto my imac and after i put the hard drive as the location the boxes for the software come up gray and i am unable to install them. i have tried the cd on a powerbook and did not have that problem. also the software reads '0 bytes' on the screen. does anybody have a suggestion?

Try installing the latest version of the iPod software. If that installer gives you the same message, open the /Library/Receipts/ folder and drag the receipts for the iPod updaters to the desktop; when done, try installing the software again.
(9930)

Similar Messages

  • Cannot install software, getting installer.exe containes a virus and has been deleted

    Windows Vista, IE 9.  I'm conintually getting the and AVG message when I try to open IE.  I've tried to reinstall the Free AVG and I receive the message "Cannot install software, getting installer.exe containes a virus and has been deleted"
    Please help?

    I would suggest reposting your inquiry to the experts in the dedicated
    Virus and Malware Forum.
    Carey Frisch

  • Installing leopard, error : cannot install software on this computer

    hi
    i have a macbook 13 inch, new, it's been one month bought it.
    i have tiger 10.4.11 and i want to upgrade to leopard.
    i had this install disk ( leopard 10.5).
    the problem is that, while installing, when i choose the language, an error pop up saying:" cannot install software on this computer"
    i have an intel macbook of course
    plz help
    thx

    Most of the problems I see of this nature are being caused by people trying to use a "Drop-In" upgrade DVD that was designed for a specific machine.
    The problem is that some people think they can run any 'friends' upgrade DVD to upgrade their Mac also.
    If this is what's happening, and your computer is really only a month old, then you probably qualify for some type of upgrade from Apple. Or you will have to buy a retail version of Leopard to upgrade your machine.

  • HP Officejet 8600 Cannot install software because printer is not detected on the wireless network

    Hello,
    recently I faced an issue with my new HP Officejet N911a: when trying to install software & drivers, I get an error "printer is not found on the network". Here is my setup and what I tried already:
    - printer is connected to home wireless network (there is solid blue light on the printer etc). It has an IP address 192.168.x.x
    - Windows 7 (64-bit) Lenovo laptop is connected to the same wireless network
    - I don't have any MAC filtering
    - I broadcast my SSID and have WPA-PSK
    - I have default Windows 7 firewall
    I was installing the latest drivers from HP website, but when it comes to installation, software never "sees" my printer on the network. I'm able to ping it and access from Windows explorer (by typing printer's IP address \\192.168.x.x).
    I can install the printer via "Add printer", and wireless printing works fine, but in this case I'm unable to scan (error message is "Scanner communication cannot be established"). So I assume, that for scanning, I definitely need HP software.
    If I connect the printer via USB to my laptop, software installs and I can scan without any issue. However, I would like printer to work wirelessly...
    Does anybody have any suggestions?
    Thanks!

    Hi,
    I don't have a similar printer to check but for few models the default scan to computer is Disabled, please don't ask me why. And we, users, have to enable this by:
      Double click printer icon on desktop,
      Click Manage Scan to Computer,
      Click Enable
    You may want to tick the last square too.
    New software update may remove this option, please use HP Scan from All Programs > HP > HP [your printer] > HP Scan
    Hope this helps. 
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Installed 10.2.3 update Cannot install software on this disk, volume does

    I recently bought an ibook and installed mac os x 10.2.2 which is the original software that shipped with this ibook. I am trying to update the 10.2.2 to 10.2.3 using a download off of apples website. When i try to install it, it runs as it should and when i get to the select destination portion I see my 40gb partitioned hdd with about 35gb total remaining.
    It simply says, installing this software requires 196mb of space...You cannot install this software on this disk. This volume does not meet the requirements.
    Any help would be appreciated.

    Welcome To  Discussions txtexhox22!
    In Your Other Topic, the discs you said You Purchased, are version 10.2.4, not 10.2.2.
    If that is what you installed, you cannot not install a 10.2.3 update.
    Quoted:
    iBook OS X Software Install 10.2.4 (2 cd's) cd version 1.0
    iBook Software Restore (3 cd's) cd version 1.3 (OS X 10.2.4 & 9.2.2)
    When you run Software Update, what version updates are offered?
    Perhaps if you download & install the 10.2.8 Combo Update, it will work.
    Also run Repair Permissions before and after the installation.
    ali b

  • Cannot install software for HP envy 5530e

    I've successfully installed software on 2 of mycomputers from a CD. I'm now trying to install software from hp.com/ePrint/ENVY5530 on a laptop with no CD Drive. The software seems to bedownloaded but I cannot open the file to start the installation process.

    Hi,
    Software and drivers for the printer can be downloaded from link below.
    http://support.hp.com/us-en/product/HP-ENVY-5530-e-All-in-One-Printer-series/5304881/model/5304882/d...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • Cannot install software for printer m521dn

    Hello!
    I have a problem, trying to install software for HP lj pro m521dn. Tried to use both Full Solution and basic print and scan drivers installer. OS is Win7 enterprise x64. Connection with printer is network. When installing, progress bar reaches 14% and reporting "Fatal error don't allows you to use this programm. Press OK to abort" (personal translate from russian, original message is "Фатальная ошибка не позволяет использовать продукт. Нажмите да чтобы выполнить отмену"). This trouble occures on multiple PC's, but not on all of them (average on 4 of 7). The only solution I found is full reinstallation of OS and installing software on fresh Windows without any drivers installed, except drivers for network card. Can you tell me something useful about this trouble?
    P.S. Sorry for my bad English.

    Hi @Ranlom 
    I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
     
    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
     
    Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
     
    You may find the HP LaserJet Pro M521 Multifunction Printer series page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
     
    Best of luck.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Fpga cannot install software !!

    I need help because I'm not able to install software on my cRIO and I really don't have any idea. 
    When I try to do "add/remove software" a window with written "The selected target does not support this function" appears.
    I tried to format it. So now I have a formatted cRIO, with a blinking status light (2 times per second) and I'm not able to install anything on it.
    What should I do?
    Thanks

    mauro.candeloro wrote:
    I need help because I'm not able to install software on my cRIO and I really don't have any idea. 
    When I try to do "add/remove software" a window with written "The selected target does not support this function" appears.
    I tried to format it. So now I have a formatted cRIO, with a blinking status light (2 times per second) and I'm not able to install anything on it.
    What should I do?
    Thanks
    Well, the FPGA can not have any ordinary software. You program it with bitfiles from LabVIEW.
    Try to do basically the same, but this time click the cRIO controller and select "add/remove".
    Br,
    /Roger

  • Cannot Install Software Update after a Clean Install

    I did a clean install of 10.5. I ran the initial Software Update and proceeded to install all the available updates including Version 10.5.4. I installed some software and later did another Software Update check. There were 2 more updates available.
    Java for Mac OS X 10.5 Update 1 adds support for Java SE 6
    Security Update 2008-005 (Leopard)
    I rebooted the iMac as requested and the Software Update window appeared. I checked both updates and proceeded. The progress bar proceeded about 1/8 of the way with the message Installing 2 items.... Configuring Installation. This appeared to hang there and I left it running overnight. When I looked at it again, the progress bar had not moved. I then tried each one separately, still using the Software Update. Same problem only that the Java update showed the progress bar 1 / 2 the way and is hanging there.
    I verified the disk and it was okay. I have used the iMac for almost 2 years and have never had a problem with the Software Update.
    Here is the last entry in the install log which seems to indicate the install was done, but the Software Update Window is still there with the "Installing 1 Item" message and I cannot stop the process or force quit it.
    Any help or suggestions would be appreciated.
    Sep 9 07:52:25 master-accounts-imac Software Update[142]: Running install actions
    Sep 9 07:52:25 master-accounts-imac Software Update[142]: Processing JavaSE6:
    Sep 9 07:52:25 master-accounts-imac Software Update[142]: Determining files to install
    Sep 9 07:52:26 master-accounts-imac Software Update[142]: It took 0.36 seconds to create the install plan for JavaSE6.
    Sep 9 07:52:26 master-accounts-imac Software Update[142]: Configuring deferred files
    Sep 9 07:52:26 master-accounts-imac Software Update[142]: Assembling temporary receipt
    Sep 9 07:52:26 master-accounts-imac Software Update[142]: Performing pre-extraction actions
    Sep 9 07:52:26 master-accounts-imac Software Update[142]: run preinstall script for JavaSE6
    Sep 9 07:52:30 master-accounts-imac installdb[174]: done. (0.005u + 0.003s)

    I guess I should be careful how I word my posts.
    I should have said I resolved the problem that I had. The solution to the problem was to do a manual download of the updates. That worked without a hitch and while solving the immediate problem did not help me understand why automatic updates failed to properly install the identical files.
    a brody
    It is a relatively new iMac purchased from Apple in early 07. Yes, it was a a Retail Version of OS X 10.5 that I purchased when I upgraded 10.4, I have seen this problem many times in Windows, but never experienced it in the almost 2 years of mac usage. I guess I am not the only one having problems as there is a similar post made several hours after mine.

  • Cannot install Software for E2500 or access router setup page

    Please help!  I first bought the e1200 version and when I tried to download it on my computer, it worked at first and installed correctly, but the cisco connect didn't properly install.  I was able to log into the router online setup page ONE time.  I tried to reset it and reinstall but it will not work.
    So I thought ok let me go and purchase a better one (thinking it was the router version having issues).  So I brought it back and purchased the E2500 and I am having the same trouble.
    I have tried to reset it about 20 times and reinstall and it will not install at all.  It still gives me internet, but I cannot log into the http://192.168.1.1/ page at all, it tells me internet cannot display...
    Please help!

    Hi there. Please check first if router is responding properly. Are you on Mac or Windows? On Windows pc, open command prompt (start>run>cmd for XP/ start>search>cmd for Vista and Windows 7) and type ping 192.168.1.1 and press enter. If you are getting 4 lines of replies from 192.168.1.1 bytes 32 something then router is okay. On command prompt again go down to the next line where it has the flashing cursor and type this time: start http://192.168.1.1. After you press enter, your browser comes up and normally will prompt you to log-in to area 192.168.1.1 and that is where you can use admin in both fields (username and password since you reset the router already). If you get page cannot be displayed still, disable proxies on the browser. Example if you are on IE, you click tools and then internet options and go to connections and click lan settings. On the small window that comes up, just make sure nothing is checked and  then try on the address bar again http://192.168.1.1. If your computer still cannot access it, try a different browser or a different computer.

  • Cannot install software for 2nd iPod

    I have iPod software already installed for my 1st iPod.
    To set up the 2nd iPod I have tried the following:
    - insert iPod sofware CD that came with the iPod. But when run, it asks if I want to remove the application. I've tried saying OK to remove, then installing the software, but it doesn't ask me to set up the 2nd iPod. I think it's just updating or replacing the software from the 1st iPod.
    - plug the iPod in without installing the software. Nothing happens, it doesn't appear in iTunes and the 'do not disconnect' remains on the screen.
    Help!?
    Thanks, Emily

    Hi and thanks for your response. I tried this, and when I attempt to install the updater it asks if I want to remove the software. I say yes, and of course it removes the iPod software! Then I do it again and it says it is installed and all seems to go well, but then I can't get the 2nd iPod to sync up. It says it can't read the iPod and fails to actually copy any files over to the iPod.
    I have uninstalled v. 5 of iTunes and re-installed v.4 but same error continues to occur. Do you think I am experiencing an error related to 2 iPods, or perhaps it's something else altogether? The 1st iPod still works fine...

  • Cannot install software after re-installing Tiger

    I recently had to wipe my hard drive clean and reinstall Tiger.
    Ever since then installing new software does not work. Whether from Apple (wireless mouse driver) or a third party (stuffit) I double click the open box icon labeled install X and I get an error 10660 message.
    Anyone know what this means and how to fix it?
    I have a lot of drivers and utilities to install.
    Matt

    Cornellius: Your link looks like exactly what I need, however I got "can't find link" message and a "Looking for something in the Discussion Boards?" message. Any tips?
    Allan: I started having trouble with my iBook G4 running 10.4.7 not shutting down properly. I ran Disk Utility a couple of times for temporary fixes. Then the iBook wouldn't start. It couldn't find the system folder. I could start on some utility disks, (Norton's, TechTool, Tiger Install with Disk Utility) but none of them could fix it. Something about error upon exit. I took it to the Genius Bar at the local Apple Store and the Genius there tried Disk Genius and Disk Warrior and got some scarey infinitely repeating message in red ink saying there was damaged key something-or-others. He recommended I do an erase install of my hard drive. Which I did and everything works fine. Luckily I have a back up schedule and didn't lose much. Mostly just preferences and my some keychain passwords.
    And of course the problem I outline here. I have some utilities I need to install but all the ones that have that open box icon won't open. I get the erro message quoted in Cornelius' message.
    Thanks everyone!
    Matt

  • Cannot install software even though I am the admin

    I am trying to install Epson Workforce 845 printer software I donwloaded from Epson's website (the disc doesn't work for Lion).  When I try to install it it says "You must have Admin user privileges to intall the software."  The problem is, I am the administrator.  There are no other users on this computer.  Under my Iser profle I am listed as an admin and the "Allow user to adminitser this computer" box is checked (though it is grayed...). 
    I have tried creating a new admin account and loging in with it, but I get the same error.  I have also completely reinstalled Lion, but got the same error.  When I make other changes to the system I am properly prompted for a password and everything works fine.
    Any ideas as to how to fix this? 

    I fixed it! Still curious as to why it happened though. I downloaded a nifty little app called "Batchmod" and reset all the permissions and removed ACL permissions? Then went to the terminal and typed
    killall Finder
    Boom! It worked! I hope this helps someone else in the future. Now if you know why it happened in the first place I would love to know.
    Cheers,
    Taylor

  • Cannot install software getting wierd messege

    I just got a new ipod mini and I tried to install the software and every time it gets up to then I get this messege that says "1607: unable to install Install Shield Scripting Runtime" I don't know what that means but I have itunes already on my computer I don't know if my ipod is compatible with my computer but someone help please!!!

    sara,
    Have a look at this.
    Error -1607: Unable to Install InstallShield Scripting Run Time

  • Black screen - tried hard reset & cannot install software

    So this is awesome... What a crapper.
    My screen had started to screw up. Get messed up like a bad TV reception. Then it went all white. Now it's completely black and I can't answer phone calls or anything.
    I tried the hard reset. Also tried sticking a paperclip in the hole at the bottom. Tried installing the software (Mac), but it opens up into just a grey screen.
    So... besides calling Tech Support and sending my phone off (which I don't know how that'll go, cause I can't find my warranty info), what can I do? 

    In order to install the software, you will need access to a Windows based PC. The only thing available for Mac's are PocketMac to sync info to a Mac.
    If you purchased your phone brand new from your carrier less then a year ago, it should be under warranty still. Call your carrier and ask them howmuch time you have on your warranty.
    New to a Blackberry? Check out http://www.discoverblackberry.com

Maybe you are looking for