Cannot install system update 3.14 on T42 and T30 as well

Hi All
First status I ve alreadu install SystemUpdate on a T42p everything works well.
But
On T42: I ve got the following error
Another version of System update is installed would you like to unistall it I choose Yes. The it tell me that it is not able to uninstall it. and stops the installation . What should I remove manually ?
On a T30:
Without any message it stops the installation. What should I do to give you more information to solve this (perhaps using cmd line) ?
Thanks
Pierre
Message Edited by pierr0t on 05-26-2008 07:54 AM
Solved!
Go to Solution.

Pierre, welcome to the forum,
If I remember correctly you need to uninstall the IBM Update Connector which doesn't show up in Control Panel - Software.
If you run the SetUp file in C:\IBMTOOLS\APPS\UPDATER it should offer you the option of uninstalling it.
Andy ______________________________________
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Thanks for the thoughtful response. See my answers in bold.
sclexman wrote:
You opened this thread in June 2012, and Now you are back to give us an update.
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===
You state you used 2 registry cleaners, and from feb 2011 until your June 2012 post, was all well with your system? Yes, a couple of other problems were actually fixed but not this one. Based on all of the experts disdain for these cleaners, I guess I was lucky that they didn't cause more problems.
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==
Your original post:
I originally installed it and had the problem with running it and getting the tvsu error message that is addressed in another thread.
When did you run registry cleaners? Approx. between 6/11 and 6/12. After the tvsu error message that is addressed in another thread? Yes
==
Your most recent post referred to a workaround. This involves SU version 5. It wont reinstall, seems SU service (old) pointing to non existent folder. New SU just released. You are version 4. So? Any version I try to install fails with the same message.
==
I do problem determination on main frames. Been doing it for 30 years. I did the same early in my career. Gather the facts. In your case, original, , System update msg error. Did something else occur(registry cleaner). Some times the interview points to the most simple solution. Oh, really? The easy fix would be to bypass the point in the install process that is pointing to a previous version that does not exist or find the offending registry entry that is deceiving the install process and delete it. But I can't do that because I am not a MS/PC software engineer and I can't seem to find one who can help. OH, change parm=0 to parm =1 or install the newer version. Where? Simple. You over killing it.
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Cannot install system update 3.14 on T42 and T30 as well

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