Cannot install trial Photoshop, Illustrator and Flash software

Running Windows Vista
The installation process goes to the screen where it says "Time remaining. Calculating…."
Then it says “Pleases close all of the following applications to continue:
RSO3MiddleTierService.exe
RSO3Server.exe"
I cannot continue and get two errors.
Nothing is running and I don’t see any such task and process.
If anyone knows how to remedy this, I would be very grateful.
Lisa

Hi,
Navigate to the task manager and ensure you click on "Show Processes from all users" in the processes tab before you search for the above mentioned processes.
If you are able to locate the processes, please select and end them.
If you are still unable to locate the processes mentioned above, restart your computer. Then go back to the task manager and click on "Show Processes from all users".
Now check if you are able to view these processes or anything name "Robo Source Control".
End these processes and try reinstalling the applications.

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