Cannot install updates for Acrobat X Pro for Mac

I have version 10.0.13.  I had singed up for notification of updates but have not received any so I am now looking to download any updates past this version.  I am not ready to move to XI. 
When I go to install and it asks to select the file I want to update, I select Acrobat Pro folder and all files are greyed out under that.  The only thing I can then do is cancel which terminates the install.
This is frustrating as I don't have all features that your support pages show.

I was misunderstanding that I could update to v11 from v10.0.13, the last
update for v10 as the updates listed them along with v10.  Since I searched
for v10 updates, I would think only those that were actually available to
me would have been presented by Adobe.  This was the source of my
confusion.  Unless there is an upgrade path for me to v11, please consider
this case closed.
On Thursday, March 19, 2015, Test Screen Name <[email protected]>

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