Cannot install windows 7 service pack 1 on my HPE-400z desktop

I have an HP hpe-400z desktop pc. It is running windows 7 home premium operating system. Ever since Windows 7 SP1 came out, my pc has been trying to install it. Every time it tries to install, during the boot process the install fails and the system reverts back to original settings. I get the error message E_FAIL (0x80004005). I have tried letting the automatic updater install this sp1 and I have also downloaded it, running the update, and then the same thing happens. I have tried it without my security software running and get the same result. This has been going on for so long now that I do not even bother to watch my machine boot up,- I know it is going to boot twice due to the failure of installing sp1. Please help!

I would suggest you download the Win 7 Readiness Tool (see list of OS versions) located here
The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that's running on your computer.
If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
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Installing Windows 7 Service Pack 1

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You have OS 10.7 but not Bootcamp 4?
Friend of mine on OEM non Mac has similar long standing SP1 problem; as a possible/last solution,
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/64611492- 58b5-49d7-845e-59fb53c1c48f/
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Moderator note: serial number removed for member's protection.

Hi vijeth,
thanks for posting and welcome to the community,
Based from your post here this does seem to be a driver issues impacting your Broadcom wireless card that has been fitted into your machine. This Error code is actually wide spread across different Manufacturers that has the Broadcom wireless installed. At this point it is uncertain what the exact solution is. Some have rectified the issue by doing a windows update and it had installed the broadcom drivers and that had solved the issue.
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http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Limited-access-Wireless-problem/td-p/9155...
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Fix for KB947821
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http://support.microsoft.com/?kbid=947821
Help and Support:
http://support.microsoft.com
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Hi,
Are you refering to this KB?
KB947821
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Best regards
Michael Shao
TechNet Community Support

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Hey Hello Dear,
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=== Verbose logging started: 3-4-2009 9:33:00 Build type: SHIP UNICODE 4.05.6001.00 Calling process: d:\5ddfa356349ddf2e676c336d95c5\hotfix.exe ===
MSI (c) (E0:88) [09:33:00:404]: Resetting cached policy values
MSI (c) (E0:88) [09:33:00:404]: Machine policy value 'Debug' is 0
MSI (c) (E0:88) [09:33:00:404]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (E0:88) [09:33:00:404]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:88) [09:33:00:404]: Grabbed execution mutex.
MSI (c) (E0:88) [09:33:00:419]: Cloaking enabled.
MSI (c) (E0:88) [09:33:00:419]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:88) [09:33:00:419]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:28) [09:33:01:747]: Running installation inside multi-package transaction C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:28) [09:33:01:747]: Grabbed execution mutex.
MSI (s) (28:CC) [09:33:02:029]: Resetting cached policy values
MSI (s) (28:CC) [09:33:02:029]: Machine policy value 'Debug' is 0
MSI (s) (28:CC) [09:33:02:029]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
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MSI (s) (28:CC) [09:33:02:685]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (28:CC) [09:33:03:450]: File will have security applied from OpCode.
MSI (s) (28:CC) [09:33:03:841]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
MSI (s) (28:CC) [09:33:03:841]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
MSI (s) (28:CC) [09:33:04:841]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (28:CC) [09:33:04:888]: End dialog not enabled
MSI (s) (28:CC) [09:33:04:888]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:CC) [09:33:04:888]: Package we're running from ==> C:\WINDOWS\Installer\3d3a713.msi
MSI (s) (28:CC) [09:33:05:497]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (28:CC) [09:33:05:497]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (28:CC) [09:33:05:685]: MSCOREE not loaded loading copy from system32
MSI (s) (28:CC) [09:33:05:825]: Note: 1: 2203 2: C:\WINDOWS\Installer\2f1994e.msi 3: -2147287038
MSI (s) (28:CC) [09:33:05:825]: Opening existing patch 'C:\WINDOWS\Installer\e6ba0.msp'.
MSI (s) (28:CC) [09:33:05:825]: Note: 1: 2203 2: C:\WINDOWS\Installer\e6ba0.msp 3: -2147287038
MSI (s) (28:CC) [09:33:05:825]: Couldn't find local patch 'C:\WINDOWS\Installer\e6ba0.msp'. Looking for it at its source.
MSI (s) (28:CC) [09:33:05:825]: Resolving Patch source.
MSI (s) (28:CC) [09:33:05:825]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (28:CC) [09:33:05:825]: User policy value 'DisableMedia' is 0
MSI (s) (28:CC) [09:33:05:825]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Media is enabled for product.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (28:CC) [09:33:05:825]: SOURCEMGMT: Trying source \\NF04\d$\3db7739bf5c1bb9c50076c418420\HotFixSqlSupport\Files\.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 2203 2: \\NF04\d$\3db7739bf5c1bb9c50076c418420\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Processing net source list.
MSI (s) (28:CC) [09:33:06:607]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
MSI (s) (28:CC) [09:33:06:607]: SOURCEMGMT: Processing media source list.
MSI (s) (28:CC) [09:33:07:654]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
MSI (s) (28:CC) [09:33:37:732]: Note: 1: 1314 2: SqlSupport.msp
MSI (s) (28:CC) [09:33:37:732]: Unable to create a temp copy of patch 'SqlSupport.msp'.
MSI (s) (28:CC) [09:33:37:732]: Searching provided command line patches for patch code {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (28:CC) [09:33:37:763]: Note: 1: 1708
MSI (s) (28:CC) [09:33:37:763]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.
MSI (s) (28:CC) [09:33:37:763]: Windows Installer installed the product. Product Name: Microsoft SQL Server Setup Support Files (English). Product Version: 9.00.4035.00. Product Language: 1033. Installation success or error status: 1635.
MSI (s) (28:CC) [09:33:37:779]: MainEngineThread is returning 1635
MSI (s) (28:28) [09:33:37:888]: No System Restore sequence number for this installation.
This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (28:28) [09:33:37:888]: User policy value 'DisableRollback' is 0
MSI (s) (28:28) [09:33:37:888]: Machine policy value 'DisableRollback' is 0
MSI (s) (28:28) [09:33:37:888]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (28:28) [09:33:37:904]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (28:28) [09:33:37:919]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (28:28) [09:33:37:919]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (28:28) [09:33:37:919]: Restoring environment variables
MSI (c) (E0:88) [09:33:37:935]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:88) [09:33:37:935]: MainEngineThread is returning 1635
=== Verbose logging stopped: 3-4-2009 9:33:37 ===

This post should definitely help you
http://blogs.msdn.com/sqlserverfaq/archive/2009/01/30/part-1-sql-server-2005-patch-fails-to-install-with-an-error-unable-to-install-windows-installer-msp-file.aspx?CommentPosted=true
Feroz
Mark as Answer if it helps. This posting is provided "AS IS" with no warranties and confers no rights.

Rescue And Recovery On Clean Install Of Windows XP Service Pack 2

Hey,
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asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

How can I install my Adobe Photoshop on my computer with Windows XP Service Pack 3?

How can I install my Adobe Photoshop on my computer with Windows XP Service Pack 3? Seriously frustrated. I put the disc in the drive and nothing happens. I open up add/remove programs and I get an error message stating it can't find a disc. I chatted with Adobe support, and they decided to send me here. Probably because they knew I wanted to spend all day online trying to figure this out.

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Rescue And Recovery Installation On Clean Install Of Windows XP Service Pack 2

Hey,
I have recently purchased a refurbised IBM ThinkPad T40 2373-82M laptop computer. When I received the computer it did not have any recovery partition or recovery CD's that came with it. I then installed my own personal copy of Windows XP Service Pack 2 on the machine and installed drivers and applications individually by downloading them off the Lenovo support website. However, I have attempted to install the latest version of the ThinkVantage Rescue And Recovery Program (Version 4.20) on my computer but I end up with the following error: 'There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment'. When I did a full clean install on the system I deleted all partitions that were on the computer at the time during the Windows XP installation and made a single NTFS partition. There were two 20GB partitions on the hard drive when I bought it, but neither of them were the IBM Rescue and Recovery partition. Could it be possible for me to install this software on my laptop, and make a Rescue and Recovery partition, now and make it the same way it would of been when it left the IBM factory?
Any help would be greatly appreciated.
Cheers
Ash.
Message Edited by asin123 on 04-04-2008 10:45 PM
Moderator Note; Please do not duplicate posts - Thread locked.
Message Edited by andyP on 04-04-2008 02:11 PM

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?

When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

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How did you deploy the SP1? via SUP or Software Distribution？ What version does the System Properties show if you use the normal user's credential to open it? If it does show Windows 7 with SP1. It means the SP1 is installed successfully.
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Juke Chou
TechNet Community Support

Cannot install windows 7 service pack 1 on my HPE-400z desktop

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