Cannot install ZEN V -- Setup.exe has stopped working -- CTCABEX.

I cannot install Creative Software for Zen V. Just before the installation finishes, I get the message: "setup.exe has stopped working. A problem with caused the program to stop working correctly. Windows will close the file and notify you if a solution is available."
I also get the following message: CTX Installer-Install Shield Wizard that file CTCABEX.dll not found.
Any ideas on how I can load the creative Zen V software>
Thanks,

I am also facing the same issue and i tried with the following modes
xp mode
vista mode
2000 mode
still i am seeing the same error.
My Notebook is Window 7 Home Premium 64bit & have jdk 1.6 32bit.
Edited by: user5345841 on May 26, 2011 12:10 PM
Edited by: user5345841 on May 26, 2011 12:55 PM

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