!!! cannot launch Acrobat XI Pro, it stops at the EULA window HELP !!!

Hello,
I ve just installed a trial version but I cannot launch the soft, I accept the EULA again and again and again and nothing more.... Help ....
My OS is Windows 8.1
Thanks
Ann

http://www.ehow.com/info_12217860_adobe-acrobat-pro-doesnt-remember-eula.html

Similar Messages

  • Cannot launch Acrobat XI Pro. The EULA appears. I accept. It appears again and again...

    Hello,
    I ve just installed a trial version but impossible to go further than the license agreement which appears again and again.
    My OS is Windows 8.1.
    Thanks for your help
    Have a nice day.
    Ann

    Hi all,
    Someone recommend this article http://www.ehow.com/info_12217860_adobe-acrobat-pro-doesnt-remember-eula.html and it works... If someone has the same pb it can help. Thanks thanks kglad
    !!! cannot launch Acrobat XI Pro, it stops at the EULA window HELP !!!

  • I cannot activate acrobat XI pro although I entered the serial #  It asks me to choose a product which is NOT in the drop down window

    I cannot activate acrobat XI pro although I entered the serial #  It asks me to choose a product which is NOT in the drop down window

    Without knowing which program you were hoping to see in the list I can only offer the following as a result of an assumption of the situation...
    Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  • Cannot install Acrobat X Pro. AAM says "installed" - but no sign of the "Launch app" option.

    The Adobe Application Manager states Acrobat X Pro is installed but there is no "Launch App" option.
    I have succesfully installed Ai, Ps and Id, but Acrobat X Pro is giving me a headache!
    The app installed with a warning and 2 errors. (I did not save the text about this event - and I cannot repeat the operation that led me there,)
    I can recall some detail from the text:
    • The installer could not remove data from an (old?) file from my Acrobat 9 installation.
    • There was a reference to the installer "lacking permission(s)" for some operation.
    • Also, some reference to my computer not supporting several "requirements".
    I have since uninstalled my Acrobat 9 installation, but cannot uninstall Acrobat X Pro. (It is not listed under "Programs & Features".)
    I also cannot re-install Acrobat X Pro - the AAM won't let me.
    Any ideas? Can I download a trial-copy, then try to install that? Would it be recognized by the AAM?
    joeb_mtl

    Thank you, Baljeet - that worked well - However, the now installed Acrobat X Pro version 10,1.1.33 apparently needs a update/patch to upgrade Acrobat to vs. 10.1.3, and after much effort and many forum-suggested fixes, I cannot complete the update. (It "rolls-back" and reports an Error 1310. Error writing to file: C:\Config.Msi\2c4f05.rbf. Verify.......access to that directory.")
    I have also received the same ("1310") error, but referencing a lack of sufficient "permission to modify....a certain file". (I can't now recall which file.)
    To further complicate matters, my Secunia P.S. Inspector app also reported the need for an update - which did not complete either. It is now perpetually "Waiting for update to complete".
    I hope you can solve this problem too! Thanks.
    joeb_mtl
    Message was edited by: joeb_mtl
    I failed to tell you my OS is WIN 7 SP1 HomePremium, 64-bit, 3.0GHz Processor, 8GB RAM, 274 GB available hard-disk space, 1920 × 1080 Screen resolution, Pioneer DVD-Rom drive, IE 8, Dual GeForce 8800GTX video cards.  

  • Error when launching Acrobat XI Pro

    I get an error when launching Acrobat XI Pro:
    Adobe License Utility has stopped working.
    A problem has caused the program to stop working
    correctly.  Please close the program.

    Hi toeneez,
    Please try repairing Acrobat and check.
    Try running the licensing fix patch available at : Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI
    Regards,
    Rave

  • Acrobat X Pro suddently stops working

    Periodically Acrobat X Pro just stops working; it won't open, either by trying to launch the program directly or opening a PDF. If I remove/reinstall it, it works fine for about a month, then stops again. I can't connect its failure to anything else (e.g., system updates) and it's frustrating. I'm running it on Windows7. I have CS6 and don't have this issue with any of the other programs. Any suggestions are welcome. Thanks!

    Hi Dana ,
    Is there any error message associated with the launch or it simply doesn't launch?
    Does this happen with any specific PDF you try to launch ?
    Or what you can do is go to Task Manager. Ctrl + Alt + Del and select Start Task Manager. Go to Processes. Sort by Names. Do you see Acrobat.exe on the list? If yes, please select it and click End Process. Then try to run Acrobat Pro.
    Regards
    Sukrit Dhingra

  • I cannot uninstall acrobat 9 pro from cs4

    I cannot uninstall acrobat 9 pro for cs4 how can i remove this to install acrobat x pro

    Savages4 please try running the Acrobat Cleaner tool located at http://labs.adobe.com/downloads/acrobatcleaner.html.  It should allow you to remove the previous installation.

  • When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Thx for your help,  Bruce

    When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Happens from Chrome, IE, Word, Excel, Powerpoint. Previously had deskPDF installed but uninstalled correctly. Can't find a preference setting for the auto launch. Thx for your help,  Bruce

    A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

  • When installing adobe acrobat 11 pro it stops at stopping printer spool nad I get error 1921?

    When I try installing Acrobat 11 pro it stops at stoppimg print spool and I get error 1921.

    Try the forum for Adobe Acrobat.

  • CS6 serial doesn't work to launch Acrobat X Pro

    Only Acrobat X Pro was installed on my window desktop until I bought the CS6 last month. Before installing CS6 on my window with new serial number, I uninstalled the original Acrobat X Pro and use the original serial number to install in two other machines. When I tired to launch Acrobat X Pro, it showed a message that my old serial number has been used by maximum allowed computers. I tried to reactivate with my new serial number, but it did not work. While other products of CS6 is working, I reinstalled the Acrobat X Pro with the new serial number. However, the same error message appeared. Has anyone else experienced this? I could not find good solution online. Thanks!

    Hi
    A CS6 serial number will NOT work with the Acrobat Customization Wizard. You were misinformed by Adobe support (If you can PM me a case number, I can ensure that this training need gets addressed with the agent/team in question). Only Acrobat serial numbers will be accepted by the Customization Wizard.
    The usual way to use a CS6 serial number in conjunction with an Acrobat deployment is to package your CS6 suite using AAMEE 3.0, deploy Acrobat (as so-called Execeptions payload) using the commands documented in the AAMEE deployment guide, followed by a deployment of the Suite package.
    This process is documented in the Enterprise Deployment Guide (linked here from the forums, and available at http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html).
    Kind regards
    Henk

  • CS6 - cannot install Acrobat X Pro

    Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
    ERROR: DW050:  - Acrobat Professional: Install failed
    Any idea?

    Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc  & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
    I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
    I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
    Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
    Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
    Computer for install the software:
    - a NEW Lenovo Notebook computer, Model T430s, Window 8 (Traditional Chinese Version), Microsoft Office 2013,
    NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
    Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
    - use Adobe Creative Cloud Cleaner Tool
    - set Regional Language Setting to UK English in computer
    - reinstall CS6 master collection, and Acrobat X Pro for few times
    - used another new set up administrator account to log in computer to install the software
    Notes:
    - First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
    Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email: 
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    I read the solutions info at the link ant then take the following action:
    Action DONE:
    Go to  D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
    -         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
    -         Then install the Acrobat X Pro of the CS6 Master collection
    -         Then show this error after installation is not done successfully
    -         * Note: now has only Three Error messages
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection.  I then go to search error 1335 on Adobe help community online and see this link info:
    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
    I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now.  It means to install Acrobat X Pro from DESKTOP is the solution.
    ** FOR ADOBE:
    Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
    Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
    ZenZenSun
    Hong Kong

  • I cannot start installing Acrobat X Pro after I click the Install button.

    I cannot start installing Acrobat X Pro after I click the Install button. Please advice.

    Which operating system are you using?  Do you receive any error messages?  Is this the trial of Adobe Acrobat X Professional or have you purchased the software?

  • Cannot Downlaod Acrobat X Pro

    CANNOT  downloand Acrobat X pro from creative cloud application manager. Always corrupted file.  Always error code -60
    Help!

    Ok and you did log in as root and saw Welcome to Mac OS X Safe boot? 
    If so we will try the longer solution which seems to have lead to success for many users.  Please complete the following steps:
    Remove all Adobe Creative Applications using the uninstallers located in Applications/Utilities/Adobe Installers
    Run the clean up utility directions can be found at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Reboot in Safe Boot in the Root User account
    Download the Adobe Application Manager from https://creative.adobe.com/
    Download and install any Adobe Creative application besides Acrobat
    Download and install Adobe Acrobat
    Open the Adobe Creative application download previously
    Open Adobe Acrobat
    Please feel free to respond to this thread if you have any questions about any of these steps.  I would recommend completing them in full as several users have reported success by following these directions.

  • Cannot Install Acrobat 9 Pro after Installing IE8

    The story... Running Vista Business.  I've been running Acrobat 9 Pro for a while now.  I have since upgraded my browser from IE6 (default install) to IE7 to IE8.  Today I decided to uninstall/reinstall Acrobat 9 Pro to troubleshoot an issue.  All of a sudden, the Acrobat 9 Pro installer quits during the preinstall checks and says, "Acrobat requires Internet Explorer version 6". 
    At this point, downgrading IE is out of the question (for a multitude of reasons), so I re-ran the Acrobat 9 installer, this time doing a custom install.  In the advanced settings, I unchecked the PDFMaker for Internet Explorer option.  After that, the installer ran without any errors.  Wanted to post this in case some else out there runs into this issue.
    Apparently when Adobe built Acrobat 9, they assumed that IE versions would never go above 6. 
    Bug or bust? Your call.

    Hi, yes, understood that they are different things. However, if I'm to
    rely on the link provided on the first reply then does it follow that 9
    Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
    Mountain Lion, and as I've also mentioned on my first post, I was able to
    install 9 Pro and update it as well.
    It really is just odd that Lion is singled out here. I also checked this
    and there is no mention of problems with updating 9 Pro:
    http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
    Sorry, but just trying to really find a workaround for this issue right
    now. We though of using X Pro instead but, again, if I rely on the system
    requirements on this link -
    http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
    version our user has is still not supported.
    Mac OS
    Intel processor
    Mac OS X v10.5.8 or v10.6.4
    512MB of RAM (1GB recommended)
    1.2GB of available hard-disk space
    1024x768 screen resolution
    DVD-ROM drive
    Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
    Thanks.

  • Adobe Acrobat 9 Pro will not load on  new Windows 7 Home Ultimate PC

    Adobe Acrobat 9 Pro will not load on  new Windows 7 Home Ultimate PC

    When I double click on the AA9 icon to initiate installation, it whirls away for a while then asks if I want to allow "this program to make changes to his computer?"  I click Yes and it begins to process again for a few minutes.  Then it displays the following Invalid Unicode file error message...and simply stops processing or installing.  In that last process, it also reaches out for whatever reason and activates the magnifier tool in Windows.
    I have thought that perhaps upgrading to a higher version of Windows might help, but who knows for sure?
    P.S. – This is a brand new HP Pavilion dv6 series computer that is more than adequate to this task.
    Thanks for your interest in helping!
        b
    Bob Horton, MS
    972-786-6445
    [email protected]
    www.rshorton.com

Maybe you are looking for