Cannot launch After Effects CC 2014

Hi,
SInce this morning, I cannot launch After Effects CC 2014 anymore.
At the first time, I had a hanging splash screen.
I forced the application to quit.
Now, when i try to launch it, nothing happens, the icon is bouncing in the dock, no startupscreen is showing.
I tried to reinstall the application. Nothing changed.
After Effects CC (12.2) is working correctly.
I see 2 possible reasons :
1) I recently updated to Mac OS 10.9.4
2) Since a few days, each time I launched AE, it said that I had 4-3-2-1 day left to resolve a payment problem (In fact I upgraded my Subscription from Monthly to Year, so I had to cancel my monthly subscription, and then get a new 1-year subscription. It seemed like AE did not see the new subscription)
Any help would be appreciated.
Sorry for approximate english...
Eric

I'd allready tried that but it had no effect.
In Fact, I found a solution from Dépannage des comportements inattendus | Eléments spécifiques d’un compte d’utilisateur | Logiciels Adobe | Mac OS
I had to remove an old startupItem named AdobeResourceSynchronizer.
Now everything is ok !
Thanks anyway

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Hi lulugrrrl,
Please follow the below mentioned steps:
1. Enable root account: https://support.apple.com/kb/PH14281.
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I get this error message when i launch After Effects CC 2014 Trial

After Effects error: crash in progress. last logged message was: <6652> <GPUManager> <2> sniffer result code: 3

To everyone posting on this thread:
Without much more detail, there is very little that anyone can do to help you.
Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
At the very least, at least give the exact version number for your operating system, the exact version number of After Effects, and details of your graphics card and its drivers.

Why does "Adobe After Effects CC 2014 Quit Unexpectedly" on launch?

I'm currently on a 2012 MacPro OS X 10.9.5 with 2x2.66 GHz 6-Core Intel Xeon Processor, 24 GB DDR3.
I uninstalled CS5 in order to download and install Adobe's Creative Cloud suite. I was able to get Photoshop up and running, but I cannot get After Effects to run. Every time I try to open it, I get the message:
"Adobe After Effects CC 2014 quit unexpectedly." So, I uninstalled it, and tried re-downloading it and restarting my machine. Same result.
So, please take a look at my Problem Report below and let me know if you can see any possible solution to this problem. Thanks for any possible help!

Process:
After Effects [2032]
Path:
/Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Identifier:
com.adobe.AfterEffects
Version:
13.1.1 (13.1.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [199]
Responsible:
After Effects [2032]
User ID:
501
Date/Time:
2014-10-16 09:23:59.823 -0500
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: AAAE1F0B-D145-61CB-DF58-86B63D66ED6A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: dva_exception::what() error.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff87256866 __pthread_kill + 10
1   libsystem_pthread.dylib
0x00007fff867a235c pthread_kill + 92
2   libsystem_c.dylib
0x00007fff8ccbcb1a abort + 125
3   libc++abi.dylib
0x00007fff8cd84f31 abort_message + 257
4   libc++abi.dylib
0x00007fff8cdaa93a default_terminate_handler() + 240
5   libobjc.A.dylib
0x00007fff8a24a322 _objc_terminate() + 124
6   libc++abi.dylib
0x00007fff8cda81d1 std::__terminate(void (*)()) + 8
7   libc++abi.dylib
0x00007fff8cda7e7b __cxa_rethrow + 109
8   com.adobe.dvacore.framework
0x0000000103486ee7 dvacore::debug::DebugDatabase::Instance() + 247
9   com.adobe.AfterEffectsLib.framework    0x000000010027724f egg::dvainit::InitDVAClient(bool) + 655
10 com.adobe.AfterEffects
0x0000000100002f51 main + 1393
11 com.adobe.AfterEffects
0x00000001000029d4 start + 52

After Effects CC 2014 unexpectedly quits on launch each time on Mac Yosemite

Anyone experiencing this problem and have a fix?
I have a mac running Yosemite. I am unable to open After Effect CC 2014.
When I try to launch it the error message pops up "Adobe After Effects CC 2014 unexpectedly quit".
Every time i try to reopen - same message.
If anyone has a fix for this it would be greatly appreciated. I've checked permissions etc but doesn't help.

I know you already said you checked permissions, but I've often seen people only check one area and not the ENTIRE folder structure: fixing permissions problem that impedes start of Adobe applications
Please triple-check everything that link suggests.
If that's not enough, we will need more info. Has AE worked on this machine before? What are the system specs? Etc.: FAQ: What information should I provide when asking questions?

After Effects CC 2014 - Crash on launch

At first - I've read all topics with that problem , and it doesn't work correctly.
I bought After Effects as Single Application yesterday. And I'm very sad, because of this problem. Can anyone help me?
I've tried this - CC Applications crash immediately after launch . It did not make any difference.
I can see the work space of After Effects at start for a slit second before crash. And then my window are makins smaller with crash. But it doesn't save any crash logs. I tried to fix it.
I've reinstalled program something about 5-6 times. I used Cleaner Tool too...
If I opened the topic in wrong way - sorry. I'm new here. Please, if u can - help me !
Greets.

Okay, sorry and thanks for the reply.
What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
If you are getting error message(s), what is the full text of the error message(s)?
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
What other software are you running?
Do you have any third-party effects or codecs installed?
Are you using OpenGL features in After Effects?
Does the problem only happen with your final output, RAM preview, or both?
Are you using Render Multiple Frames Simultaneously multiprocessing?
Are you using the ray-traced 3D renderer?
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
After Effects CC 2014 (13.2 or 13.0)
I've instaled recent updates
Windows 7 Home Premium
I'm not getting any error messages
It isn't worked before.
Ram = 8GB
CPU Intel Core i5-2450M @ 2,50 GHz
One monitor, disc drive.
NVIDIA GeForce GT 525M
I have the newest drivers.
I have QuickTime (newest).
I'm running skype/chrome like other software.
I'm using OpenGL.
I'm not using Ray Traced 3D,( because my After Effect don't work correctly).
I think that's enough.

After Effects CC 2014 Trial Closing Immediately After Launch

Basically, I downloaded the trial for both after effects cc (2014) and media encoder cc (2014) but when the installation is finished, I open after effects cc 2014 and literally as soon as it loads up, it closes, and is not a running process anymore in the task manager...
Someone please help!!

GUYS I HAVE FOUND A FIX..... firstly, open the after effects cc render engine found at:
C:\Users\"user"\Desktop\Adobe After Effects CC 2014
and open the after effects render engine. If this does not open due to an error, close it, go to:
C:\Users\"user"\AppData\Roaming\Adobe\After Effects\13.1
and delete the file "Adobe After Effects 13.1 Win en_US Shortcuts" then, run the render engine again. Then, once the render engine opens successfully, you can now open after effects cc 2014 successfully.
I am so happy I have found this, and if you find this fix helpful, before sure to like and share to other people

After Effects CC 2014 can't open my project anymore

Hello,
I was working on a project last night, saved my work, and this morning cannot open my project files. Here are reproduction steps:
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2. File > Open Project >
3. Select AEP
4. Nothing happens
There is no error message, no dialogue boxes, no warnings. Nothing happens. I have tried resetting my AE CC 2014 preferences, restarting my box, and tried importing the project file into a fresh AE project with no change in results (a folder does show up, but contains no data). Auto-saved AEP's also contain no data.
Here are my machine specs:
Mac Pro (Mid 2010)
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 80 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
After Effects CC 2014 2014.1.1 Release - v13.1.1.3
Anyone else run into this issue, or have any thoughts on how to solve this? Thanks for your time.

We need waaaaaaay more information. Here's the stock request for info to provide: FAQ: What information should I provide when asking a question on this forum?
And here are essential particulars:
Win or Mac? Exactly which version?
Version of Premiere Pro -- the exact number as shown in the About box.
What exactly happens when you try to open the project? Do you get an error message? Does Premiere crash? Hang?
How exactly are you attempting to open it? By double-clicking on the project file? By launching Premiere and selecting the project from the list of recently opened ones? ...
Can you create a new project?

After Effects CC 2014 - Rendering / saving project file to CS6

Hello all,
I'm writing here to try to understand the st**** decision to exclude mp4 and mpeg from the render possibilities from After Effects CC 2014. I would gladly go back to CS6 but as of now I have more than 40 hours of edited video project in CC 2014, which of course cannot save project files to CS6, which is another brilliant move by somebody in Adobe that has the title position of "the dude for giving ideas to p*** people off". Now the problem is this, if I choose to export just a single clip from my composition of course I cannot export it to a container and codec of my choosing since it cannot be exported to Media Encoder, and has to be done in After Effects or I have to make a composition for each and every file, in order to export it to to the Media Encoder.
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Good thing I only got 1 month and didn't pay for the whole year...
Cheers,
shorto

Did you use any of the new features in either AE CC (the original one) or CC 2014? If yes, you're kinda stuck.
If no, you'd have to engage in a two-step process: backsave the AE CC 2014 project to AE CC, then open the project in AE CC and backsave to CS6.

After Effects CC (2014) not updating (Mac)

Having issues trying to update After Effects 2014 as mentioned in the title.
Gets about 50% and then quits. Here is a log file in case anyone can she light on this.
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | Visit http://www.adobe.com/go/loganalyzer/ for more information
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | START - Installer Session
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:28:310 | [INFO] | | OOBE | DE | | | | 531331 | RIBS version: 8.0.0.22
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | OSX version: 10.10.0
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Total Timer]
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | CHECK: Single instance running
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | CHECK : Credentials
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Load Deployment File
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | deploymentFile option not given
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | CHECK : Another Native OS installer already running
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Create Required Folders
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Assuming install mode
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Looking up install source path
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Sync Media DB ...
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Sync Media DB]
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Pre check media db sync
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | End of Pre check media db sync. Exit code: 0
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Sync Media DB] took 99 milliseconds (0.099 seconds)
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Ready to initialize session to start with ...
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [CreatePayloadSession]
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Updated source path: /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/20/14 10:18:28:311 | [INFO] | | OOBE | DE | | | | 531331 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 | Ignoring original data since install source is local
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 |   Path: /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-101014104158. zip
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 | Ignoring original data since install source is local
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 |   Path: /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412.zip
10/20/14 10:18:28:312 | [INFO] | | OOBE | DE | | | | 531331 | -------------------- END - Updating Media Sources - END --------------------
10/20/14 10:18:28:317 | [INFO] | | OOBE | DE | | | | 531331 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
10/20/14 10:18:28:318 | [INFO] | | OOBE | DE | | | | 531331 | ----------------- CreatePayloadSession: machine is x86 ---------------
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 | Setting ignore refcount for 'Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}' getting upgraded by 'Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}'
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 | ______ Verify Dependency Subscribers ______
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: 0 (0,0)
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
10/20/14 10:18:28:554 | [INFO] | | OOBE | DE | | | | 531331 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
10/20/14 10:18:28:555 | [INFO] | | OOBE | DE | | | | 531331 | Patch Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/20/14 10:18:28:555 | [INFO] | | OOBE | DE | | | | 531331 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
10/20/14 10:18:28:555 | [INFO] | | OOBE | DE | | | | 531331 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Setting property "installSourcePath" to: /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Setting property "mode" to: silent
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Setting property "updateManifestPath" to: /Users/global/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Setting property "workflow" to: updater
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Overwrite property "extensionsOnly" to: 1
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Overwrite property "mode" to: silent
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Overwrite property "patchesOnly" to: 1
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Overwrite property "updateManifestPath" to: /Users/global/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Overwrite property "workflow" to: updater
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Found payload actions:
10/20/14 10:18:43:225 | [INFO] | | OOBE | DE | | | | 531331 | Deciding what installer mode to use...
10/20/14 10:18:43:233 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN Setting requested payload actions
10/20/14 10:18:43:233 | [INFO] | | OOBE | DE | | | | 531331 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} is: true
10/20/14 10:18:43:233 | [INFO] | | OOBE | DE | | | | 531331 | Action string for Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} is install
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | END Setting requested payload actions
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | Collected advanced path check information for INSTALLDIR
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR is a well-formed path
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR is not the root path
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR is on a local volume
10/20/14 10:18:43:234 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR is on a writable volume
10/20/14 10:18:43:235 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR is not on a case sensitive volume
10/20/14 10:18:43:235 | [INFO] | | OOBE | DE | | | | 531331 | INSTALLDIR passed path basic path validation: /Applications
10/20/14 10:18:43:267 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [System check :{143C90E5-5321-4218-96CE-D419C7E672E4}]
10/20/14 10:18:43:275 | [INFO] | | OOBE | DE | | | | 531331 | In UninstallPreSystemCheckProc
10/20/14 10:18:43:275 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:43:275 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [System check :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 8 milliseconds (0.008 seconds)
10/20/14 10:18:43:364 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:18:43:365 | [INFO] | | OOBE | DE | | | | 531331 | In InstallPreSystemCheckProc
10/20/14 10:18:43:365 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:43:365 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 1 milliseconds (0.001 seconds)
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN InstallOperationsQueue Unordered operations
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: with operation remove
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 | END InstallOperationsQueue Unordered operations
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN InstallOperationsQueue Ordered operations
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: with operation remove
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/20/14 10:18:43:495 | [INFO] | | OOBE | DE | | | | 531331 | END InstallOperationsQueue Ordered operations
10/20/14 10:18:43:496 | [WARN] | | OOBE | DE | | | | 531331 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/20/14 10:18:43:508 | [INFO] | | OOBE | DE | | | | 531331 | Payloads passed preflight validation.
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | Call PreSession Custom Hook
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | In InstallSessionOpenProc
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN InstallOperationsQueue Unordered operations
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: with operation remove
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | END InstallOperationsQueue Unordered operations
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | BEGIN InstallOperationsQueue Ordered operations
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: with operation remove
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 |   Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/20/14 10:18:43:509 | [INFO] | | OOBE | DE | | | | 531331 | END InstallOperationsQueue Ordered operations
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | Calling the custom action code for pre-remove for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | In PrePayloadUninstallProc
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Pre payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
10/20/14 10:18:43:552 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}]
10/20/14 10:18:43:553 | [INFO] | | OOBE | DE | | | | 533660 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:43:553 | [INFO] | | OOBE | DE | | | | 533660 | Installer Operation: PayloadUninstaller
10/20/14 10:18:43:553 | [INFO] | | OOBE | DE | | | | 533660 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:43:553 | [INFO] | | OOBE | DE | | | | 533660 | Session {C135CD0F-ED45-4935-9B71-9D02735BD274} modify request for AdobeCode: {143C90E5-5321-4218-96CE-D419C7E672E4}
10/20/14 10:18:43:555 | [INFO] | | OOBE | DE | | | | 533660 | Effective AdobeCode for: {143C90E5-5321-4218-96CE-D419C7E672E4} is {143C90E5-5321-4218-96CE-D419C7E672E4}
10/20/14 10:18:43:557 | [INFO] | | OOBE | DE | | | | 533660 | Payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/20/14 10:18:56:633 | [INFO] | | OOBE | DE | | | | 533660 | CustomizedPatch property not found in database
10/20/14 10:18:56:703 | [INFO] | | OOBE | DE | | | | 533660 | Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{143C90E5-5321-4218-96CE-D419C7E672E4}.db
10/20/14 10:18:57:516 | [INFO] | | OOBE | DE | | | | 533660 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{143C90E5-5321-4218-96CE-D419C7E672E4}.db
10/20/14 10:18:57:549 | [INFO] | | OOBE | DE | | | | 533660 | Physical payload uninstall result:0
10/20/14 10:18:57:615 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:57:615 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Payload Operation :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 14063 milliseconds (14.063 seconds) DTR = 11800.9 KBPS (11.5243 MBPS)
10/20/14 10:18:57:824 | [INFO] | | OOBE | DE | | | | 531331 | User specified overrideFile:
10/20/14 10:18:58:057 | [INFO] | | OOBE | DE | | | | 531331 | Successfully updated the csu inventory for Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4} return values 0:0
10/20/14 10:18:58:059 | [INFO] | | OOBE | DE | | | | 531331 | Calling the custom action code for post-remove for payload Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial 13.0.2.0 {143C90E5-5321-4218-96CE-D419C7E672E4}
10/20/14 10:18:58:065 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}]
10/20/14 10:18:58:065 | [INFO] | | OOBE | DE | | | | 531331 | In PostPayloadUninstallProc
10/20/14 10:18:58:065 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:58:065 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Post payload :{143C90E5-5321-4218-96CE-D419C7E672E4}] took 0 milliseconds (0 seconds)
10/20/14 10:18:58:175 | [WARN] | | OOBE | DE | | | | 531331 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/20/14 10:18:58:175 | [INFO] | | OOBE | DE | | | | 531331 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
10/20/14 10:18:58:679 | [INFO] | | OOBE | DE | | | | 531331 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/20/14 10:18:58:680 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:18:58:680 | [INFO] | | OOBE | DE | | | | 531331 | In PrePayloadInstallProc
10/20/14 10:18:58:680 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:18:58:680 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/20/14 10:18:58:680 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:18:58:692 | [INFO] | | OOBE | DE | | | | 536201 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:58:692 | [INFO] | | OOBE | DE | | | | 536201 | Installer Operation: PayloadInstaller
10/20/14 10:18:58:692 | [INFO] | | OOBE | DE | | | | 536201 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:18:58:692 | [INFO] | | OOBE | DE | | | | 536201 | Request to install payload
10/20/14 10:18:58:724 | [INFO] | | OOBE | DE | | | | 536201 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/20/14 10:19:25:891 | [INFO] | | OOBE | DE | | | | 536201 | Extracting assets complete. Number assets: 1
10/20/14 10:19:25:891 | [INFO] | | OOBE | DE | | | | 536201 | CustomizedPatch property not found in database
10/20/14 10:19:25:891 | [INFO] | | OOBE | DE | | | | 536201 | Beginning installation for payload at /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/20/14 10:19:26:279 | [ERROR] | | OOBE | DE | | | | 536201 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/20/14 10:19:26:279 | [WARN] | | OOBE | DE | | | | 536201 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
10/20/14 10:19:26:279 | [INFO] | | OOBE | DE | | | | 536201 | Completing installation for payload at /Users/global/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/paylo ads/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/20/14 10:19:27:701 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:19:27:701 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 29022 milliseconds (29.022 seconds) DTR = 11.0261 KBPS (0.0107677 MBPS)
10/20/14 10:19:27:702 | [INFO] | | OOBE | DE | | | | 531331 | User specified overrideFile:
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | In PrePayloadInstallProc
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:19:27:703 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/20/14 10:19:28:180 | [INFO] | | OOBE | DE | | | | 531331 | No operation. We're done:
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | Total components installed: 0
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | Total components repaired: 0
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | Successfully removed 1 component:
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | - Adobe After Effects CC 2014_13.0.2_AdobeAfterEffects13AllTrial
10/20/14 10:19:30:188 | [WARN] | | OOBE | DE | | | | 531331 | DW050: The following payload errors were found during install:
10/20/14 10:19:30:188 | [WARN] | | OOBE | DE | | | | 531331 | DW050: - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
10/20/14 10:19:30:188 | [WARN] | | OOBE | DE | | | | 531331 | DW050: - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | Call PostSession Custom Hook
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | In InstallSessionCloseProc
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | Custom action return code: 0
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/20/14 10:19:30:188 | [INFO] | | OOBE | DE | | | | 531331 | :: END TIMER :: [Total Timer] took 63003 milliseconds (63.003 seconds) DTR = 2626.1 KBPS (2.56455 MBPS)
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | -------------------------------------- Summary --------------------------------------
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | - 0 fatal error(s), 1 error(s)
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | OSX version: 10.10.0
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 |
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 |
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | Please search the above error string(s) to find when the error occurred.
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | These errors resulted in installer Exit Code mentioned below.
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | -------------------------------------------------------------------------------------
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 |
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | Exit Code: 7 - Unable to complete Silent workflow.
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | END - Installer Session
10/20/14 10:19:31:191 | [INFO] | | OOBE | DE | | | | 531331 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

You have a version conflict with the mochaAE folder in there. Run the cleaner tool and start from scratch.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Setting AEP Documents to Open by Default with Adobe After Effects CC NOT Adobe After Effect CC 2014 on a Mac

I have installed some of the CC 2014 products for testing. Until the rest my department moves from CC to CC 2014 I need to open and create new projects in CC as the CC 2014 AEP's won't open in other versions.
The issue is when I try to change the file association, in the Get Info inspector, from "Adobe After Effects CC.app" to "Adobe After Effects CC 2014.app" and hit "Change All" it always reverts back to CC 2014. I have tried this as an administrator and even when logged in as administrator. It is like Creative Cloud overrides it. You can do one at a time but you cannot set the default.
I would like to "roll back" my file associations for AE and PS to CC but I don't want to uninstall the 2014 versions if possible as I have already install many plug-ins, license keys, scripts, etc. and everything is working fine within the apps. Is it possible?
Thanks for any help.

Zenco Havoc wrote:
Its because of my graphics card.
That makes no sense at all. CC 2014 is available in the Creative Cloud App. Just download it. The system requirements for both are the same. IF CC runs, CC 2014 will.

How to get plugin file for After Effects CC 2014 (just bought creative cloud)

I just bought Creative Cloud, installed it, and then went to the Adobe site to install After Effects, since I couldn't find a way to do this on the CC menu. I have Mac OSx. I downloaded the After Effects CC 2014 app and it installed it onto my desktop. So when I go to applications>adobe there is no After Effects file and no plugins. And in the menu within After Effects there is no listing of the Effects & presets. I tried searching various things like "curves" and nothing showed up except for "contents"......any idea on how to solve this?

If you are telling us that you could not find After Effects in the Creative Cloud app then your system does not meet the minimum system requirements. If you somehow found a disk image and managed to run it and it gave you the option to choose Desktop when installing then you probably don't have a light copy of CC 2014, because it should only be installed using the CC app. Mac OSx tells us nothing. You could be on Lion, or Leopard, or Mountain Lion or even something else.
Tell us more about your system, show us what you get when and if you get AE to launch (sounds like you're looking inside the disk image for an app and it's not there), and give us the exact steps or error messages that you are seeing when you try and launch AE. BTW, plug-ins are only accessible from inside the timeline or the comp window when the App is running.

After Effects CC 2014 fails to load Quicktime Components.

After Effects CC 2014 fails to load Quicktime Components and unable to export or render .mov, .mp4 or any type of quicktime videos.
The application will launch and I can create and edit projects and comps but I am unable to render any type of movie files. I can render images sequences.
I have the latest version of Quicktime (10.3) and Quicktime Pro 7. Please let me know what I need to do to get AE CC 2014 to render movies.
Thank you.

Kevin,
I’ve reinstalled Adobe AfterEffects CC (version 12.2.1.5) and am still having the same issue with the failure to recognize Quicktime.
Can you assist?
John Luu
Art Director / Digital Marketer
1702 Washington Avenue
Houston, Texas 77007
Tel: 713-523-5711 ext. 208
Fax: 713-523-6083
[email protected]
www.axiom.us.com

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