Cannot Launch Airport Utility.

I have an Airport Extreme. When I launch the Airport Utility I get a window that opens a says " Checking for Airport software and firmware updates. Please wait..." When I click on the OK, the window closes but the Airport Utility never launchs. What do I need to do to launch the utility ?? ( Note: the Airport Extreme is working. I am connected to the internet. )

If you are using a PC, it is probably either the Windows firewall or your anti-virus software, (or both) that is blocking AirPort Utility's attempt to connect.
Try temporarily disabling the firewall or anti-virus software, or look into the "allowed devices" pages or something similar for these applications.

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HT5022 i cannot install airport utility 5.6 onto my computer although i need it to configure an older airport express and base station

i cannot install airport utility 5.6 onto my computer although i need it to configure an older airport express and base station

Here is my method.. the software is free that is required.. always a good point.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Cannot install Airport Utility 5.6 update.

Cannot install Airport Utility 5.6 update.
Trying to install my Airport extreme. Macbook is running OSX lion 10.7.5 (Does anyone know why or have had a similar problem) ? Please Help

AirPort Utility for Lion is for OS X version 10.7.2 only. It won't install on 10.7.5. It won't work for the newest 802.11ac AirPort Extreme either, so if you have one of them use the newest version of AirPort Utility.
You can use the following workaround to install AirPort Utility 5.6 on a Lion or Mountain Lion Mac:
Be sure to read the caveats at the end.
Lion / Mountain Lion's package installer will refuse to install superseded versions of AirPort Utility. Instead you will need to use a package extractor such as Pacifist or unpkg. Pacifist is shareware, unpkg is free.
Download Pacifist here: http://www.charlessoft.com/
Download unpkg here: http://www.timdoug.com/unpkg/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
Open Pacifist and from its File menu, navigate to the package and open it.
Click the "reveal triangles" until you see AirPort Utility 5.6.app:
Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
The most recent version of AirPort Utility included with OS X should be used to configure 802.11n - capable AirPort Base Stations. Make no attempt to delete it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Use the older version only as necessary for older AirPort Base Stations that cannot be administered any other way.
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Lion / Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
Keep in mind that Apple's decision to abandon support for the original AirPort Express and AEBS was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

Every time I launch airport utility i says theres a new update to 5.6.1 so i click update and there is no update. Do i need to reset or restore my time machine? if so will I loose all my files?

the problem is that i launch the airport utility and it always says there is an update to 5.6.1, i click update and it launches the app store and tere are no updates available. i'm wondering if i need to reset or resetup my router but am afraisd if i do that i will loose all the files on my hard drive. I think this also may be related to why i am unable to use the remote app on my ipad or iphone for my apple tv (2nd gen) any input would be bvery helpful. i am now running mountain lion for my OSX

You must have upgraded to ML.. 5.6 airport utility is not actually ML compatible.. it will work but cannot be loaded as Apple ceased support at Lion. Hence why there are no upgrades.. you should not be using it at all. You are supposed to use toyland v6.1 included in ML.
I would certainly just ignore it.. having 5.6 is a great advantage .. it is a tool.. ML version is a toy.

Cannot Open AirPort Utility

When I try to open AirPort Utility, I get a window that says:
You can't open the application "AirPort Utility" because it is not supported on this architectre.
What do I need to do to open this or whats the reason why I cannot open it?

Did you upgrade to Leopard on an Intel processor and import your applications and setting from a PPC processor?
Have you run any optimization software that could have removed the Intel code from an application because you were running a PPC machine?
You can use a program like pacifist to install individual applications from the Leopard DVD.
Message was edited by: dechamp

HT5022 I cannot install airport utility 5.6 on mountain lion

I have Airport Express that I can use it for streaming music from my iMac and Sharing Printer for home network computers.
I cannot manage the Airport express with Airport Utility 6.1.
It says I need to use Airport utility 5.6 to manage Airport express.
However, I also cannot even install Airport utility 5.6 on Mountain Lion iMac.
Then, How can I use my Airport express?
Is anyone know how to do it?

Use Pacifist to install AirPort Utility 5.6 > http://www.charlessoft.com/

Airport Utility/Time Machine, cannot open Airport Utility

Cannot open Time Machine. I go to set up, Change Disc, click on Time Capsule and notice pops up to enter name and password. There is only space for password, no space for name. When I go to Utilities and click on Airport Utility message pops up "The application Airport Utility quit unexpectedly". Clicked relaunch and same message pops up. How can I open Airport Utility which should then allow me to open Time Machine?

Sorted, it was an issue with the channel on the TC not matching the channel on the router. I manually matched them and now all is good.

Cannot Get AirPort Utility to Update/Work

I cannot get the AirPort Utility Version 6.0 to update on my machine. Worse, I can't get the AirPort Utility to work at all now because of the failed update. Any advice on how to fix the problem? I've tried to install the earlier update (5.6) but that doesn't work either...

This is a Lion issue....AirPort Utility 6.0 is now part of the operating system.....that has been discussed in a number of threads in the OS X Lion support area. Suggest that try over there.
I have not checked recently, but the "fix" mentioned in a number of thrreads (suggested by Apple) was to re-install Lion again. Things may have changed, so you would want to get full details and probably work with Apple directly on this.

Cannot update Airport Utility

I have Airport Utility Version 5.1 (510.18). It tells me that a newer version (5.2.1) is available. Software Update does not find me any updates.
I downloaded it from Apple Support (http://www.apple.com/support/downloads/airportbasestationupdate2007002formac.htm l)
However, the installation complains that, "You cannot install airport base station update 2007-002 on this volume." This update requires airport utility 5.0 to be installed." I clearly have a newer version of the utility (5.1) than what the update requires (5.0). Still, no go.
Any ideas?

Try using Pacifist to install the updated software.
(26860)

Cannot use airport utility 5.6 on mountain lion?

I upgraded to Mountain Lion and now cannot use my Airport Utility app. It tells me I need Airport Utility 5.6 now, but when I try to download it, it tells me that Mountain Lion does not support version 5.6
Does this mean I need to by a new Airport Base Station?

You can do the job also without any tools.
cd ~/Downloads
wget http://support.apple.com/downloads/DL1482/en_US/AirPortUtility56.dmg
hdiutil attach AirPortUtility56.dmg
pkgutil --expand /Volumes/AirPortUtility/AirPortUtility56.pkg ~/Downloads/AirPortUtility56
gunzip -c < ~/Downloads/AirPortUtility56/AirPortUtility56Lion.pkg/Payload | tar -xvf -
sudo mv Applications/Utilities/AirPort\ Utility\ 5.6.app /Applications/Utilities/

I have a new internet service provider and router and need to re-connect to my airport express. However, Airport Express is not showing up. Also, when I launch Airport utility (new and 5.6), it shows no available devices. What am I doing wrong?

iMac (2008), 10.7.5
Airport Express (2008)
Comcast wifi router

The AirPort Express must be reset back to factory default settings first, and then reconfigured again.
To reset the AirPort......
Power off the device
Wait a minute
Hold in the reset button first, then continue to hold the reset button in for an additional 10 seconds while you simultaneously plug the AirPort back into power
Release the reset button after the hold period and allow a full minute for the AirPort to restart
Try using AirPort Utility 5.6 now to see if it will "see" the AirPort so that it can be set up again.
If you are using AirPort Utility 6.x, you must first click on the Other WiFi Devices tab, then click on AirPort Express to start the setup wizard

Cannot get airport utility to update

Today I purchased Airport Extreme to replace my router which died. I am on a PC with Windows 7 Ultimate. I downloaded Airport Utility 5.5.3 and it saying I need an update to 5.6.1. OK, so I click update and it closes the program and then nothing. Is it updating? How do I tell if it is updating? Now on to another problem (and maybe this is connected to the first problem), I could not get the utility to recognize the Airport Extreme so I went back to Best Buy with the intention of returning the product only to find I could set it up with my iPhone. OK, I have it set up, but now I want to change the name of the network which can only be done with the Airport Utility which does not recognize my router. It's Catch 22!!! Thank for any help.
Betsy
Windows 7 Ultimate

This is a Lion issue....AirPort Utility 6.0 is now part of the operating system.....that has been discussed in a number of threads in the OS X Lion support area. Suggest that try over there.
I have not checked recently, but the "fix" mentioned in a number of thrreads (suggested by Apple) was to re-install Lion again. Things may have changed, so you would want to get full details and probably work with Apple directly on this.

TS4597 AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3 - It did the above steps and cannot get airport utility to allow access to the Airport extreme in order to reconfigure please help

I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured

I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it). In trying to fix it, I powered down everything and reset the router. When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage). I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac. If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured. Try again." I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
I've taken the router to Apple, where they were able to create a network fine with the router. I also bought a new AE router, and tried an old AE express router, but all attempts get the same error. I've also tried using the iOS Airport utility, but that doesn't seem to help. I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment) in which you're getting the internet from us is working, and it's your router. They're diagnostics said the router is 'throwing off a bunch of errors.' That being said, they've confirmed the setting on the AE are okay (as far as they know...).
Any thoughts here? I'm not especially network-proficient, but searching around has pointed me to potential issues with mavericks, IPv6, and the latest version of the Airport Utility.
I'm desperate - please help!
Much thanks in advance.

Airport Utility CANNOT find Airport extreme? HELP!

I just bought a Airport Extreme (802.11n) and my Airport is just blinking amber... When I launch Airport Utility and scan for a wireless device it comes up with nothing. I cannot get past this step to setting up the Airport Extreme. Any help would be appreciated!
What am i doing wrong? I have a feeling the Airport is not sending a signal out... is it defective? HELP.......

Welcome to the discussions!
The AirPort Extreme broadcasts a default wireless network with a name like Apple Network xxxxxx, where the 'x" can be either a number or letter. Look for this network and log onto it (there is no password required). Then open AirPort Utility to see if it can communicate with the AirPort Extreme.
You may need to restart both the AirPort Extreme and your computer.
An alternate (and probably better) method is to temporarily connect an ethernet cable from your computer to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. You can disconnect the ethernet cable when you have the AirPort Extreme configured.

New Airport Extreme cannot be found by Airport Utility

Previous to purchasing this new Airport Extreme(DualBand "N") I had the older model Airport Extreme. I also have two Airport Express devices. Previously, all 3 were detected immediately by Airport Utility and NEVER dropped off.
Last week I replaced my Airport Extreme with a new one so that I could use the dual band feature and the guest access.
Since then I cannot get Airport Utility to discover/find the new Airport Extreme. I can ONLY access it by using the Airport Utility > Configure Other... option.
I've tried removing all devices except Airport Extreme.
I've tried Airport Utility by wirelessly connecting to Airport Extreme.
I've tried Airport Utility by hard wiring to Airport Extreme.
I've tried factory default settings
I've tried factory reset
I've tried setting values manually
I've tried setting values automatically
I've tried older Airport Extreme firmware versions
I've tried older Airport Utility software versions
I've tried running Airport Utility from laptop
I've tried running Airport Utility from desktop
I've tried running Airport Utility from remote desktop
I've tried waiting
What is the problem with this device/software ????? I should add that at this moment the Airport Extreme firmware and Airport Utility are both fully updated.
Thanks,
nevian
Message was edited by: nevian1

see the post by Bob Timmons in this thread: http://discussions.apple.com/thread.jspa?messageID=10726015&#10726015.

Cannot Launch Airport Utility.

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