Cannot launch CS6 after recent successful install
InDesign CS6 will no longer launch, although it was working a few days ago.
I get this message:
The application Adobe InDesign CS6 can't be opened.
-1712
Photoshop CS6 launches but then just gets extremely sluggish & I get the spinning beach ball.
You will have to provide system information and otehr details.
Mylenium
Similar Messages
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TM backup disk cannot be found after Snow Leopard install
Message from elsewhere re-posted here after helpful advice from Apple Discussions Team.
Just installed Snow Leopard (with TM switched off though not unplugged) and got all the software updates available. I re-installed the TM installation disk. Everything went ok until I wanted to restore from my Time Capsule. I switched the big switch on. TM is continuing to make backups but when I want to locate folders to restore TM won't go back further than the day I installed Snow Leopard. Having selected the TM disk and entered the password the dialogue tells me that the TM backup disk cannot be found and offers me the select disk dialogue again. I have gone through the unplug/plug routine.
Through Migration Assistant I tried the contents of my Pictures folder (including all my iPhoto libraries) but it just supplied an empty folder. Since I didn't migrate at the time of the Snow install I wonder whether it was migrating the earliest backup it had made after the Snow install. This would make sense if "the Time Machine backup disk cannot be found", as the dialogue keeps telling me.
Anyone any ideas?I'm not sure just what you did.
Did you reinstall Snow Leopard? Did you do a full restore?
First, just re-select your Time Capsule in TM Preferences.
If that doesn't help, try a "Full Reset" of TM per #A4 of the Time Machine - Troubleshooting *User Tip* at the top of this forum.
If that doesn't help, see #E2 there.
If still no help, use the Finder to see if you have two sparse bundles on your Time Capsule. If so, try mounting one manually by double-clicking it, then using the Browse option per #E2. -
Why after successfully installing flas player do apps say yuo nee to install latest version.?
Flash Player Help | Installation problems | Mac OS
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium -
Itunes does not open after saying successfully installed
I have downloade the latest itunes. It says successfully installed but it does not open. I have restarted the computer but it still does not open. What can I do?
Try following steps one at a time:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR. -
After having to do a forced shut down (holding down power button) due to freezing I cannot again progress past the grey screen with the apple logo. The spinning cog comes on at first then disappears leaving just the apple logo (in case that is sognificant).
I have tried to find a solution through the support pages but have unfortunately been unsuccessful in my endeavours so do apologise I have overlooked the obvious and would really appreciate some help. I've just started the second year of my Uni and the timing couldn't be worse.
I have tried the following:
1) held down option and started in "recovery 10.8.4" from which I used disk utility to "repair disk", which at first needed some repairs and then I ran it again for the second time to confirm it had a clean bill of health.
2) I then ran "repair disk permissions" and repeated a second time to confirm it was all working well (however one error remained "warning: SUID file "system/library/CoreS... has been modified and will not be repaired" but have read that this should not be a big problem) After which I tried to start up again and it hung with the apple logo on the grey screen.
3) tried resetting the PRAM by holding down cmd+option+P+R before powering up, but it only chimes once and then restarts the mac, then chimes once and repeats the process again in and endless cycle.
4) I then tried 1 and 2 again and then tried to reinstall OSX 10.8.4 from the recovery mode, but this came up with the message "an error occured while preparing the installation. Try running this application again" to which I followed but to no avail.
5) I tried starting up in safe mode by holding down shift after the chime at startup but safe mode did not start after 3 hours. During which point I was drowning my frustration in the pub.
6) I tried starting in verbose mode with cmd+V but after running the script it reverts back to the grey screen.
I have not tried booting from an install disk as im a few hours from home on a uni campus with no apple store in sught and all day lectures so no hope to visit far away stores. I hope I have explained it in enough detail and appreciate any direction or thoughts as to it being salvageable. Failing which it might be time go go back to the pub and remember the importance of regular backups!
Many thanks
StephenI have one more development to add. In step "4" above I suspected that it could be something to with the Ethernet settings as I hadn't had the option of typing in the colleges wifi credentials. So I tried the "get help online" option to test it, managed to sign in and tried the step 4 again.
This time I received a different error message "could not find installation information for this machine".
Thanks -
Cannot launch iWork after installing 9.2 ML update
Hi guys,
Since one week now my iWork09 is crashing when I try to launch it. I get an Error " check whether your version of iWork is compatible with this OS"
Here are the steps which led to this:
- keynote, pages and numbers' are in the iwork09 folder in the Application folder
- recently I upgraded to ML by doing a complete erase and install of ML on my 17"MacBook pro (2008/09) running Lion.
- I have made a new user/admin account with ML (had diff user acc for Lion)
- Restored iWork09 folder from time machine backup.
- tried to install 9.2 update for iWork's, but software update couldn't detect it.
- Downloaded 9.2update manually...installed it(don't know where?)
Tried launching keynote, pages and numbers and got the error.
To find a fix for this I checked the forum at apple and other sites on the internet and here is what I have tried so far:
1- As I couldn't update iWork's 09 thru software update. I erased iWorks09 folder from the application folder, other iWork09 content from application support folder-rebooted. Checked/deleted again for any remaining .plist files.
2- Again restored iworks09 from time machine.
3- ran disk utility for repair permission and rebooted.
4- launched App Store and ran software update. Luckily! App store showed the iWork's09, 9.2 update
- downloaded the update, restarted my Mac and when i double click on keynote, pages or numbers, I get the SAME error about check the compatibility??
I have done the uninstall/re-install 2 times so far and still can't launch iWork. I don't understand where am I going wrong or how to FIX this.
I would appreciate if any of you guys can help.
(I do not have the iWork install disk with me, AND iWork 09 works fine without any problem with CC 10.7.8 Lion backup)
Thank you.I guess the text coloring didn't stick. I'm referring to the "INFO: JNDI not configured for solr (NoInitialContextEx)" section of the log.
-
Computer will not boot up after recent software install
I recently tried to install a series of software updates. Not all were successful. Soon therafter the computer froze up while in safari. I turned it off and the computer would not boot up on restart, and instead sent me to the darwin login screen. I rebooted in safe mode per these forums, and turned off an itunes startup function, and then rebooted. That seemed to do the trick as I could now get back into the OS, but the computer was dreadfully slow. It froze up again in Safari and I turned it off again, and this time it would not go past the grey startup screen with the apple. I tried safe mode again, but the computer would shut down around 30 seconds after the wheel below the grey apple started turning. I Was able to get my Tiger Install DVD in the drive, and turned the computer back on, but now just get the grey apple screen and the wheel spinning indefinitely. I cannot do an erase and install because my photos are not backed up. Please help!
ThanksHi, Deaton41. Welcome to the Discussions.
You wrote: "I recently tried to install a series of software updates. Not all were successful."I suspect the only way you are going to resolve this is by performing an Archive and Install. For important tips on this process, see my "General advice on performing an Archive and Install" FAQ. Perform the steps therein in the specified order. If you follow my FAQ's steps to the letter, then your photos should be AOK, assuming directory corruption hasn't damaged them. I suspect directory corruption is the root cause of the unsuccessful software updates, which that then led to your current problem re: start up.
Before installing future software updates, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems and gives you a fallback position in case trouble arises.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Oracle Enterprise Manger Web Console not starting after recent Zend install
I recently installed zend on my oracle server initially I had both Zend and the Oracle Enterprise Manager working. After a recent reboot however when I try to start the enterprise manager using emctl start dbconsole after a few minutes it responds failed and gives me the log directory. I'm fairly new to Oracle so I'm not sure which log file to check. I'm running Oracle 11g and the newest version of Zend.
Thanks for your help!ok there's lots of repeats in the log files
emdb.nohup
----- Tue Feb 24 14:30:28 2009::Checking status of DBConsole : 16238 -----
----- Tue Feb 24 14:30:28 2009::DBConsole exited at Tue Feb 24 14:30:28 2009 with return value 1. -----
----- Tue Feb 24 14:30:28 2009::Restarting DBConsole. -----
----- Tue Feb 24 14:30:28 2009::Console Launched with PID 16278 at time Tue Feb 24 14:30:28 2009 -----
09/02/24 14:30:32 WARNING: Application.setConfig Application: default is in failed state as initialization failedjava.lang.InstantiationException: Unable to find/read deployment info for /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms (IO Error: /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms/oc4j-ra.xml (Permission denied))
Feb 24, 2009 2:30:32 PM com.evermind.server.Application setConfig
WARNING: Application: default is in failed state as initialization failedjava.lang.InstantiationException: Unable to find/read deployment info for /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms (IO Error: /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms/oc4j-ra.xml (Permission denied))
09/02/24 14:30:32 Error initializing server: Unable to find/read deployment info for /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms (IO Error: /u01/app/oracle/product/11.1.0/vodserver/oc4j/j2ee/OC4J_DBConsole_vod-server-desktop_vodserver/application-deployments/default/OracleASjms/oc4j-ra.xml (Permission denied))
09/02/24 14:30:32 Fatal error: server exiting
emdctl.trc (I had already seen this error file and googled this error couldn't find a solution that worked for me)
2009-02-24 14:29:13 Thread-3045828800 WARN http: snmehl_connect: connect failed to (vod-server-desktop:1158): Connection refused (error = 111)
emagent.trc
2009-02-24 14:34:53 Thread-3022281616 ERROR upload: Error in uploadXMLFiles. Trying again in 900.00 seconds or earlier.
2009-02-24 14:35:10 Thread-3022281616 ERROR upload: Error in uploadXMLFiles. Trying again in 900.00 seconds or earlier.
2009-02-24 14:35:14 Thread-3022281616 WARN http: snmehl_connect: connect failed to (vod-server-desktop:1158): Connection refused (error = 111)
2009-02-24 14:35:14 Thread-3022281616 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://vod-server-desktop:1158/em/upload/: retStatus=-32
2009-02-24 14:35:14 Thread-3022281616 WARN http: snmehl_connect: connect failed to (vod-server-desktop:1158): Connection refused (error = 111)
2009-02-24 14:35:14 Thread-3022281616 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://vod-server-desktop:1158/em/upload/: retStatus=-32
2009-02-24 14:35:23 Thread-3022281616 ERROR upload: Error in uploadXMLFiles. Trying again in 900.00 seconds or earlier.
2009-02-24 14:35:44 Thread-3022281616 WARN http: snmehl_connect: connect failed to (vod-server-desktop:1158): Connection refused (error = 111)
2009-02-24 14:35:44 Thread-3022281616 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://vod-server-desktop:1158/em/upload/: retStatus=-32
2009-02-24 14:35:44 Thread-3022281616 WARN http: snmehl_connect: connect failed to (vod-server-desktop:1158): Connection refused (error = 111)
2009-02-24 14:35:44 Thread-3022281616 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://vod-server-desktop:1158/em/upload/: retStatus=-32
emctl.log
1664 :: Tue Feb 24 13:49:54 2009::AgentStatus.pm:Processing status agent
1664 :: Tue Feb 24 13:49:55 2009::AgentStatus.pm:emdctl status returned 3
13141 :: Tue Feb 24 14:20:31 2009::AgentStatus.pm:Processing status agent
13141 :: Tue Feb 24 14:20:32 2009::AgentStatus.pm:emdctl status returned 3
those seem to be the three most recent error logs and they are basically just repeats of those strings. -
[SOLVED] Cannot startup properly after recent pacman -Syu
I'm having a bit of trouble starting up my system after a recent upgrade (6-6-13). I ran into some issues beforehand with the error
filesystem: /bin exists in filesystem
filesystem: /sbin exists in filesystem
but resolved that by following the steps highlighted on the recent news section on the home page. I use rEFInd and I get the normal boot menu and everything seems normal, but I get this message when loading up the OS
[FAILED] Failed to mount /boot.
See 'systemctl status boot.mount' for details.
[DEPEND] Dependency failed for Local File Systems.
So I run the command mentioned above and get this
boot.mount - /boot
Loaded: loaded (/etc/fstab)
Active: failed (Result: exit-code) since Fri 2013-06-07 19:30:39 CDT; 2 min 0s ago
Where: /boot
What: /dev/disk/by-uuid/F1E8-4195
Process: 168 ExecMount=/bin/mount /dev/disk/by-uuid/F1E8-4195 /boot -t vfat -o rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro (code=exited, status=32)
Jun 07 19:30:39 ux31a systemd[1]: boot.mount mount process exited, code=exited status=32
Jun 07 19:30:39 ux31a systemd[1]: Failed to mount /boot
Jun 07 19:30:39 ux31a systemd[1]: Unit boot.mount entered failed state.
I'm still new and getting used to this but it looks like my filesystem is not loading properly (obviously) and I do not know how to resolve my issue. Any help? You guys were great helping with my install issues.
Last edited by somedood (2013-06-09 13:17:38)I'm happy to say that I was able to successfully boot thanks to some research into the Arch boot sequence and adding MODULES="vfat" to my /etc/mkinitcpio.conf! I ran
mkinitcpio -p linux
to create the initramfs-linux.img and initramfs-linux-fallback.img in my /boot directory. I tried to reboot, however it did not work because I did not have what rEFInd needed to boot successfully. I then ran
cp /boot/vmlinuz-linux /boot/EFI/arch/vmlinuz-arch.efi
cp /boot/initramfs-linux.img /boot/EFI/arch/initramfs-arch.img
cp /boot/initramfs-linux-fallback.img /boot/EFI/arch/initramfs-arch-fallback.img
to place the images and the kernel in my rEFInd directory so that rEFInd could find those things in order to boot successfully. So basically I had the right files in the wrong place!
Anyways, thanks for all the help everyone! The Arch community is great when noobs like me get stuck!
One more small question from me... I'm supposed to mark the topic as SOLVED when it is in fact solved. How do I change the title of this topic? Thanks -
Leopard 10.5.7 refuses to launch applications after "erase and install"
I have an older iMac G5 (1.6Mhz PPC, 2 Gb RAM) born with Panther OS. I wanted to update some applications so I could have a secure browser and other apps. I upgraded the RAM to 2 Gb as a first step. The additional RAM really perked up the old iMac so the next step was to update the OS to 10.5.6 using a DVD that was printed in Jan '09 and sold as part of a bundle pack with the new iLife 09 and iWork 09.
I thought I could get away with an overwrite installation and I knew there were risks in doing that. The result was a really bugey computer with frequent terminal views, kernel panics and even hard shut downs. Apple issued the 10.5.7 update and that helped stabilize the system somewhat.
I still had problems with instablility of the OS and with Safari 3.2.3, Firefox 3 and other applications. I decided to reinstall Leopard using the archive and install procedure. The 2nd install stabilized the OS but I still had problems with browsers and Open Office refusing to launch.
I did lots of troubleshooting using Onyx, MemTest OSX, repair permissions in the Disk Utility, etc. I created a new user account and the problems persisted. I decided to try a third install of the OS using the Erase and Install procedure.
The system now has Safari 4.0.1 but after a few page views Safari crashed and now it crashes as soon as you launch it. A freshly downloaded Camino browser does the same thing. iTunes, System Profiler and a fresh download of Onyx also refuse to launch. All of them crash while launching.
I can launch an ancient version of IE and Firefox 3 from the desktop.
After the last OS X install, I noticed the system did not accept the first attempts at downloading the Leopard updates and the Safari update. A second attempt was successful for both. I am reluctanct to proceed with installing anymore applications until I can fix what I believe is a problem with the OS. The OS worked well after the archive and install procedure and I am thinking it should be able to work at least as well after the erase and install.
I live in a rural area and the nearest Apple "genius" counter is about a 5 hour round trip. Is there anyone out there that has encountered this problem?The Internet Explorer came with the iMac and I never used it. I had it on a disk so I put it on the desktop to get a download of Camino after Safari failed. It's so old that most websites can't render for it unless they have some html default page.
Here is what the Crash Reporter log had. The iTunes was on the OS X install disk. The Camino browser was downloaded from Caminobrowser.org.
Process: iTunes [275]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-8202301~15
Code Type: PPC (Native)
Parent Process: launchd [67]
Date/Time: 2009-07-04 21:34:25.644 -0700
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 17FE9D2E-ED3C-44C8-BD16-23C937CA83AE
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN7WebCore11RenderLayer18gAlignCenterAlwaysE
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Process: Safari [118]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: ??? (???)
Build Info: WebBrowser-55301800~1
Code Type: PPC (Native)
Parent Process: launchd [67]
Date/Time: 2009-07-04 21:14:45.039 -0700
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 17FE9D2E-ED3C-44C8-BD16-23C937CA83AE
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN7WebCore11RenderLayer18gAlignCenterAlwaysE
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Process: Camino [361]
Path: /Volumes/Camino/Camino.app/Contents/MacOS/Camino
Identifier: org.mozilla.camino
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: launchd [67]
Date/Time: 2009-07-04 22:14:43.753 -0700
OS Version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 17FE9D2E-ED3C-44C8-BD16-23C937CA83AE
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: __ZN7WebCore11RenderLayer18gAlignCenterAlwaysE
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore -
Cannot log in after archive and install
Hello, everyone. ive been searching the support pages of the apple site for an hour and i cannot seem to find a resolution to this...
I just peformed an archive and install ad now i cannot log in. i think this happened once before and i called apple support and i was told to log in as root. the problem i am having is that the login window does not give me the option to change the user field, it only allows me to type a password. every time i type my password, the login screen shakes. so even if i wanted to type root into the user field, i cant. any suggestions would be greatly appreciated. thank you.
p.s. i was running tiger but lost my tiger disc so i am using the disc that originally came with my g5 which has panther on it...
daynaHi, Dayna.
1. Be sure the Caps Lock key isn't active: passwords are case sensitive. You may see an exclamation point on the right side of the password field if the Caps Lock key is engaged.
2. There was a similar problem if one performed an Archive and Install (A&I) of Jaguar (10.2) over Panther (10.3): see "Can't log in after installing Mac OS X 10.2 over 10.3." I've not heard of a similar problem with performing and A&I of Panther over Tiger, but it may be related. However, before trying the advice therein to perform the A&I without selecting "Preserve Users and Network Settings" you'd need to have a backup of your data, otherwise you risk losing everything in your account. IMO, the most expedient solution would be to buy a replacement Mac OS X Tiger disc. If there is an Apple Retail Store in your area, that would be the quickest place to purchase one.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X -
Error starting HTTP right after a success install
I installed enterprise IAS 9i on Red hat 6.1. The installation is successful. And I did the post-installation steps as in the document, such as set up the PATH. However, when I try to start HTTP or HTTP with SSL, it gives me the following error:
Syntax error on line 1 of /home/ias/OraHome1/Apache/Apache/conf/mod__ose.conf:
Cannot load /home/ias/OraHome1/Apache/Apache/libexec/libjipa8i.so into server: /home/ias/OraHome1/lib/libwtc8.so: undefined symbol: LhtArbRemove
/home/ias/OraHome1/Apache/Apache/bin/apachectl start: httpd could not be started.
My ORACLE_HOME is /home/ias/OraHome1. Any idea how to solve it? Lots of thanks.I have similiar problem on AIX. My message is as follows:
Syntax error on line 4 of /u03/app/oracle/product/ias9i/Apache/modplsql/cfg/plsql.conf:
Cannot load /u03/app/oracle/product/ias9i/Apache/modplsql/bin/modplsql.so into server: dlopen: /u03/app/oracle/product/ias9i/Apache/modplsql/bin/modplsql.so: (...)
Please let me know about solution.
best regards
Krzysztof Jungowski -
I cannot launch Mail after updating
There was an automatic update and then I could not launch Mail. It is in the applications folder but nothing happens when I click on it. I tried re-installing from disk, still no luck. Checked for updates as well and no new updates.
Error message says "You have Mail Version 4.5 (1084.1085) it cant be used on Mac 05X version 10.6.8.See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first. -
Hi,
HW: Sun Solaris 2.8
I would really appreciate it you can cc: me if you can shed any light
as
to whats going wrong, and what I should do to fix the following
problem.
Portal server doesn't allow one to access /console (or /login) -
0 length document is returned.
We find the following in the enterprise server error log, when we
attempt
to access portal console (URI: http://....:8080/console)
1) Installed SP3.0sp3a as Open Portal, i.e without the gateway and
without
SSL enabled.
2) Our Unix users are served using YP
***From the server access logs : ***
- - [16/Nov/2001:15:12:40 -0800] "GET /login HTTP/1.0" 503 0
***From the server error logs : ***
[16/Nov/2001:14:11:27] info ( 4639): successful server startup
[16/Nov/2001:14:11:27] info ( 4639): iPlanet-WebServer-Enterprise/4.1SP7
BB1-04/05
/2001 18:30
[16/Nov/2001:14:11:28] info ( 4639): Loading Simple Session Manager by
default. Sp
ecify MMapSessionManager in servlets.properties to load persistent
session manager
[16/Nov/2001:14:11:28] info ( 4639): SimpleSessionManager: Default
values for maxi
mum number of sessions is 1000 with a time out value of 1800 seconds
[16/Nov/2001:14:11:28] info ( 4639): SimpleSessionManager: Maximum
number of sessi
ons (1000) with a time out value of (1800) seconds
[16/Nov/2001:14:12:40] info ( 4639): Internal Info: loading servlet
login
[16/Nov/2001:14:12:41] info ( 4639): Internal Info: loading servlet
pllservice
[16/Nov/2001:14:12:41] info ( 4639): pllservice: init
[16/Nov/2001:14:12:42] failure ( 4639): Internal error: exception thrown
from the
servlet service function (uri=/login): java.lang.NullPointerException,
stack: java
..lang.NullPointerException
at
com.iplanet.portalserver.auth.service.AuthD.printProfileAttrs(Compiled
Code)
at
com.iplanet.portalserver.auth.service.AuthD.<init>(AuthD.java:160)
at
com.iplanet.portalserver.auth.service.AuthD.getAuth(AuthD.java:171)
at
com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled C
ode)
at
com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.j
ava:990)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:701)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at
com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunne
r.java:507)
, root cause:
Many thanks for your responses on this.
Tarang Kumar Patel. WWW home:http://ic-www.arc.nasa.gov/ic/
NASA Ames Research Center, MS 269-2, Moffett Field, CA 94035-1000
Email: [email protected], Tel:(650) 604-4721 fax: (650) 604
3594
Stated views are my own IDEA, as I'm another I.D.E.A man "I Didn't
Explain All"Just one more thing:
I made the following setting in platform.conf
ips.debug=on
Now, the trace I see on the STDOUT/STDERR stream reveals :
Received RequestSet XML : <?xml version="1.0" standalone="yes"?>
<RequestSet vers="1.0" svcid="profile" reqid="2">
<Request sid="qxcuekwwdrcfwubmmwuip82764q94o37r67n@[email protected]@8080@z
repvc"><![CDATA[<ProfileService ver="1.0" reqid="0"><GetProfile searchFlag="false"
admin="false"><Profile profileName="mercip/authentication" profileType="9"><Priv p
rivName="iwtSession-addSessionListenerOnAllSessions"/></Profile></GetProfile></Prof
ileService>]]></Request>
</RequestSet>
---->NEED TO FILL APPSHASH -----
getProfile.walktree
321^iwtSession-addSessionListenerOnAllSessions-pv
com.iplanet.portalserver.profile.service.ProfileServiceException: 321^iwtSession-ad
dSessionListenerOnAllSessions-pv
at java.lang.Throwable.fillInStackTrace(Native Method)
at java.lang.Throwable.fillInStackTrace(Compiled Code)
at java.lang.Throwable.<init>(Compiled Code)
at java.lang.Exception.<init>(Exception.java:42)
at com.iplanet.portalserver.profile.service.ProfileServiceException.<init>(
ProfileServiceException.java:47)
at com.iplanet.portalserver.profile.service.ProfileService.walkTree(Compile
d Code)
at com.iplanet.portalserver.profile.service.ProfileService.getProfile(Compi
led Code)
at com.iplanet.portalserver.profile.service.ProfileService.processProfileRe
quest(ProfileService.java:134)
at com.iplanet.portalserver.profile.service.ProfileService.processRequest(P
rofileService.java:123)
at com.iplanet.portalserver.profile.service.ProfileService.process(Compiled
Code)
at com.iplanet.portalserver.pll.server.PLLRequestServlet.handleRequest(PLLR
equestServlet.java:139)
at com.iplanet.portalserver.pll.server.PLLRequestServlet.doPost(Compiled Co
de)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner
.java:507)
ProfileResponse: exception key:321
ProfileResponse: exception string:iwtSession-addSessionListenerOnAllSessions-pv
ProfileResponse.toXMLString:method id is 0
Sent ResponseSet XML : <?xml version="1.0" standalone="yes"?>
<ResponseSet vers="1.0" svcid="profile" reqid="2">
<Response><![CDATA[<ProfileService vers="1.0" reqid="0"><Exception>321^iwtSession-a
ddSessionListenerOnAllSessions-pv</Exception></ProfileService>]]></Response>
</ResponseSet>
ProfileResponse: exception key:321
ProfileResponse: exception string:iwtSession-addSessionListenerOnAllSessions-pv
ProfileUtils.getProfileResponse: Response content <ProfileService vers="1.0" reqid=
"0"><Exception>321^iwtSession-addSessionListenerOnAllSessions-pv</Exception></Profi
leService>
Profile Error:
Invalid attribute or privilege name
com.iplanet.portalserver.session.SessionException: Invalid attribute or privilege n
ame
at java.lang.Throwable.fillInStackTrace(Native Method)
at com.iplanet.portalserver.session.SessionException.<init>(SessionExceptio
n.java:30)
at com.iplanet.portalserver.session.Session.addSessionListenerOnAllSessions
(Session.java:642)
at com.iplanet.portalserver.session.Session.addSessionListenerOnAllSessions
(Session.java:502)
at com.iplanet.portalserver.auth.service.AuthD.<init>(AuthD.java:112)
at com.iplanet.portalserver.auth.service.AuthD.getAuth(AuthD.java:171)
at com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled Co
de)
at com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet.ja
va:990)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:701)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:826)
at com.netscape.server.http.servlet.NSServletRunner.Service(NSServletRunner
.java:507)
Authd Profile Attributes
cookieDomains
cookieName->iPlanetPortalServer
authHost:authPort->........:8080
authProto->http
authHostIP->.....
authHostURL->http://.......:8080/login/default
Lets hope this helps -
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