Cannot launch iWork trial version - receive message that it fails to mount"

I have a new iMac and have been trying to download the trial version of iWork '09 from the apple site.
When I attempt to launch it, I receive the following message: "The following disk images failed to mount" with the following message underneath" iwork09trial.dmg not recognized.
Any help would be greatly appreciated! I have a document I was really hoping to work on this evening...

Thanks for the prompt reply Michael... I tried restarting and downloading again and it didn't work. I bought the computer from an authorized apple retailer and it didn't come with the disk... perhaps they forgot it?
I am trying to download once again...

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