Cannot launch photoshop in new install of creative cloud following expired trial of CS6
Application is telling me that trial has expired & to enter activation code
I'm running Win7, 64bit and have tried the Adobe Cleaner Tool
I'm really reluctant to subscribe if i can't get the trial running
Can anyone help or should I look at another package?
If you did already run a trial it is not possible to run again a trial. If you whant to test, you can buy the product. If you don't like the product or it does not do what you whant you can always return within 30 days
http://helpx.adobe.com/content/help/en/x-productkb/policy-pricing/return-cancel-exchange-o rder-north-america.html#main-pars_header
Similar Messages
-
Photoshop CC isnt installed but Creative Cloud thinks it is?
I had to do a system restore. Im guessing that there are some registery files still on my system causing creative cloud to think Photoshop CC is still installed on my computer but it was removed when i did a system restore.
Hi sveselys,
Please follow the troubleshooting steps mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html -
How do I reactivate a new install of Creative Cloud
My computer crashed and I need tyo reactivate my membership. I have downloaded all the apps, but they
are all trial and there is no place I can find to enter my serial number?Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to -
I cannot launch photoshop. I get the screen asking me to try the free trial or input a license key (as though I was a new customer). My account is active, auto payment deducted 4/1. I also cannot update PS from the Creative Cloud- it fails each time.
Help!!
Michaelhttp://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
I downloaded the new lightroom CC (2015) and installed using creative cloud. I have uninstalled and installed with no luck, including restarts. I am using Window 7 64 bit.
Photoshop CC works fine from Creative Cloud App. HELP!I went to the Photoshop Lightroom forum and found this solution. It worked!
Solutions
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom. -
Not getting the option to install creative cloud. Only trial version or choose new plan
Hi,
I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.Oh, it was that simple?
Tried it and it worked just like you said. It's downloading now. Thank you so much!
Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
/Alex -
Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?
It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC -
I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result
What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues -
How can I re-install the Creative Cloud softwares on my new computer?
Hello,
I bought the Creative Cloud softwares and installed them on my former computer (which is unfortunately dead...). My license is still activated but I can't find how to download them on my new computer without buying them another time.
Thanks for your help.
MaxThe process will be identical as it was on your first computer. Please see http://forums.adobe.com/message/4396277#4396277?tstart=0 for information on how to install the Creative Cloud applications.
-
I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.
AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
-
I have problems with installing my Creative Cloud on my new mac.
Hi! I have problems with my Creative Cloud account, because I've got my old mac computer stolen, and now I want to install my Creative Cloud on my new mac computer, but i can't manage to do it. I already have an account and I still pay every month, but I have no Adobe programs. Help me please! - Emil
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both subscriptions MAY be in use at the same time https://forums.adobe.com/thread/1683787
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html -
I descarguei these new versions adobe creative Cloud, y uninstalled for removing the trash, why did not interest me, then appearing me sigue to update something that I have not already installed, how do I solve this problem?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
Do I need to uninstall my existing version of Photoshop for Mac before installing the Creative Cloud download?
No, uninstalling is not required.
-
Cannot launch Photoshop CS6...says preferences file deleted...what should I do? I use a mac
See here:
FAQ: How do I reset my preferences? -
Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it on my new computer? Thanks!
Click on the below link to download Creative Cloud app :
https://creative.adobe.com/products/creative-cloud
Reference :
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Maybe you are looking for
-
Photoshop Elements 6 problem - please help
hi. can i download an older version of photoshop elements on my computer without a disk. i have photoshop elements 6. my computer had to be totally cleaned and i lost my photoshop and i want to be able to load it again. i have the original packag
-
Problem with create view....
Hi, I've this table (3000 record): AX cod.................name..............area 01...................abc..................10 02...................def...................20 anc-01.............aaa...................15 axy-02.............xxx............
-
Hello everyone! I would like to insert SWF file (an animated banner) in a PDF file. I want the SWF file to be located in the same location on each page (like a template). I created the PDF file from a Power point file, which contains the animated SWF
-
My Itouch 3rd gen can't be recognize by my computer but when I put my iphone4 its can be recognize I use the same cable for both of them.
-
Error in Transport Request PRD to Test application
Dear all, We are in process of doing reverse transport from PRD to TEST system. i have opened the PRD system and collected the objects in TR and once again done the transport of copies in PRD system after transport of copies, i tried to import the TR