Cannot launch PSE 6 for Mac after installation - HELP!!!

I just installed PSE 6.0 for Mac on my new iMac (I'm using OS X 10.5.8), and it installed successfully (at least it appeared to). My first problem was that it did not allow me to register the serial number. That's probably no big deal, but then when I went to start the application, the main window came up, but it did not let me do anything, not even EXIT (it was grayed-out). I shutdown and restarted, but this didn't change anything. I thought PSE 6.0 for Mac would work with OS X 10.5.8? Not sure what's going on here. And why aren't there any error messages telling me what's wrong??? I'm on hold right now to Adobe, but nobody is answering. Very frustrating ...

I just did a 'verify permissions' and it returned 117 messages that said "permissions differ on ... ". Then I did a 'permissions repair', but it did not seem to repair anything because the same "permissions differ on ... " messages came back. It also said "Permissions repair complete", so I don't really know what that means (successful or not??). Below are two examples of the 'error' messages:
1) Permissions differ on "System/Library/Frameworks/CoreVideo.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
2) Permissions differ on "System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/Resources/DotMac SyncHelper.app/Contents/_CodeSignature/CodeResources", should be ?--------- , they are -rw-r--r-- .
What does the permission "l" mean in #1?
Most of the returned messages are similar to #2 ( ... should be ? ---- ...). Not sure if this is okay.

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PSE 8 (for Mac) refuses to launch - with message

Just tried to launch PSE 8 (for Mac), it didn't launch, but produced the message: "Could not open scratch file because disk is not available."
(tried this four times with the same result each time)
Conclusion: because the most recent backup to RAID filled that disk, PSE 8 cannot access the scratch disk on the RAID backup disk.
(This, even though I removed over 80 GB of old video files from the archive.)
I purchased PSE 8 11/28/2009 - can I use an app removal utility to remove this installed version and re-download another installer? It seems the most direct approach but first I have to ensure I can download a "replacement" and find out the original serial number to activate that replacement.
The original directions from Adobe indicate that all I have to do is access my order history and the serial number will be on the order form. I'm not seeing any clearly identified serial number on that order.
So my question are;
1. Should I first remove the original PSE 8 - or just the plists?
2. how to find the original serial number?
I do know already: once I have PSE 8 replacement installation running, I must set a scratch disk location on another (roomier) drive. this is not a problem: I have two 1 TB drives installed in my Mac Pro in addition to the two 500 GB drives which make up the (old) RAID.
Mac Pro 1,1 (2.66 Ghz Quad Core Xeon), OS 10.5.8

Good call but it didn't work: tried deleting those plists twice. Still get "disk not available" message w/ immediate PSE quit.
Further: I ran Diskwarrior on my "home" drive, the cloned "home" drive AND the RAID backup.
This included Directory repair, File Check and Hardware Check on all three volumes.
Also repaired permissions on "home" drive and cloned drive.
I then repeated the attempt to launch PSE 8 on my "home" drive and the cloned "home" drive: same result. (failure)
Sidebar: While running Disk Utility to repair permissions, I happened to click on the "RAID" button and found that
one drive is listed as "Failed" and the other is listed as "Degraded."
Just in case that has anything to do with the PSE 8 failure to launch: I am now using Disk Utility to rebuild that RAID set. This takes 4 hours and will wipe it clean. I'll try in the morning once again to launch PSE 8 and get back with result.

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Hi members & mvp's
I face same problem, after creating Adobe ID and after installing Creative Cloud app, the installed Ps and Lr can't be launched... Lr at all, no action, but Ps works for a few seconds. I could achieve "system info" from help menu as follows:
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1895 MHz
Built-in memory: 3990 MB
Free memory: 1477 MB
Memory available to Photoshop: 3303 MB
Memory used by Photoshop: 70 %
I guess my PC is powered enough, but I'm afraid other trial versions and registry rubbish are locking CC server communication. Do you know some tool to clean up previous installation of Adobe products?
Thanks in advance!
Jose

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

PSE 8 for Mac won't Install; running Snow Leopard 10.6.2

Hi,
When PSE 8 was released for the Mac, I bought a copy from Amazon. I am running Snow Leopard 10.6.2 on two 24" iMacs and one MBP 15.3. The Adobe installer would hang about three quarters through the installation. I'm running PSE 6 for Mac without a problem. I returned the software to Amazon without a problem.
A month or two later I downloaded a trial version from Adobe's web site thinking perhaps the DVD I had gotten from Amazon was possibly defective. Nope. Same problem trying the trial version. It just hung about three quarters through the install on all three machines.
I'm running Photoshop Extended CS 3 with Snow Leopard and have no problems.
What gives?
Thanks,
Linnie K

Hi,
I wouldn't know. The first copy I bought from Amazon and returned. The second one was downloaded from your web site as a trial and I removed all the bits and pieces after killing an hour with the installer. I didn't think I could download the trial version a second time.
I'm using a Mac with Snow Leopard 10.6.2. My Photoshop Extended CSS3 and PSE 6 work just fine. I'm afraid that if I deleted all you had suggested, I would have trouble reinstalling the two apps I just mentioned. From what I've read on various forums,, Mac users (not all) are still having difficulty installing PSE 8.
BTW, this is the only app I've had any problem installing on my system. I deliberately waited for v. 10.6.2 to install the newer OS as there were earlier incompatibilities.
Thanks,
Linnie
[email protected]
www.youtube.com/user/LinnieK9
Putting the fun in dysfunctional for more than half a century...

PSE 8 for Mac says "License expired"

Hello.
I am having a problem with PSE 8 for mac. The situation for my software is complicated but it my be germane. I download the trial version of the software and liked it. I put the software on my wishlist. My in-laws got a copy of the software for Christmas, but they bought the windows version from Costco. Because Costco does not sell Mac software, I called up Adobe support and asked if they would cross grade me. I did not want to return the software at Costco and not be able to get it. So, I thought I would call Adobe and see what they could do -- cross grade could be a win/win. They said that they would if I sent the serial number. I did that, then they said that I need to pay $25 to cross grade, which I did not want to do. I asked them to just give me a permanent serial number. Adobe eventually did give me a permanent serial number for the PSE 8 trial and that is what I have been using.
At about the time of the 10.6.3 update, PSE stopped working giving an error message "Licensing for this product has expired". I tried a number solutions listed on the support site here at Adobe, but no have worked EXCEPT turning back the clock to 2008. Is there a way to get this to work without having the clock wrong?
Thanks.

This shouldnt have been the case. I am sorry that you are experiencing this issue.
Can you please try to do the following:
1. When your system date is in year 2008 and you are able to work successfully with PSE Editor, go to Help Menu inside Editor and click on the link saying Help->Deactivate...
2. Select the option to erase serial number and deactivate the product.
3. This will quit PSE Editor as well.
4. Launch PSE Editor again and now supply the serial number which Adobe gave to you again...
Hopefully, this error message wouldnt come now...Please keep me informed...
Regards,
Ankush

I used to use PS "actions" are they in PSE 8 for Mac?

I have been using an old version of Photoshop for Mac. Under the Windows heading there was an Actions option where I could "record" some actions to edit photos and the"play" it to perfrom the same actions on different photos.
In PSE 8 for Mac I see that under Guided Edit there is an Action player with 4 presets, none of which suit my purposes. It says that I can add (from where I don't know) or create my own actions sets by referring to the Help menu. When I search the help menu for " Create Action set" I get 15 topics and none of them seem to be about creating actions sets.
I'd like to be able to record a set of acttions such as OPEN FILE- SIZE IMAGE-UNSHARP MASK-SAVE-CLOSE- and then play it back.
Help appreciated.
thanks,
Rob

When you save an action from photoshop 7, you should be able to
choose the place for saving (i.e. desktop).
The default place for saving actions is very often in the ps7 application folders.
Something like: Applications>Photoshop 7>Presets>Photoshop Actions.
As far as what actions from ps7 work in pse8, try to record steps in your
action that are available in pse8. Something like unsharp mask will work,
but not a command such as convert to cmyk. There are alot of commands
that are not on the pse8 menus that do work such as a layer mask or trim.
It would be good idea to test your actions in pse8, before installing a whole bunch and
finding that half of them don't work.
You could make test action for this purpose. In ps7, record an action
such as Image>Trim.
Name this action set Test (you can name the actual actions anything you want)
and put it in your pse8 photo creations>photo effects folder.
Then delete (move to your desktop) the MediaDatabase.db3 and start pse7
(this will take a while to rebuild the effects panel).
The Test action should be visable in the effects panel after selecting
photo effects and show all. It wiil just be a black thumbnail named Test.
From now on when you want to test an action, just replace the Test action
with another action named Test, but with the action steps your testing
and no need to delete any files (database).
By testing your actions in this way, you avoid the hassle of making a
xml file and a png thumbnail for an action that may not work.
When installing actions that have been tested, you also need a xml file
and a png thumbnail file in addition to the action. (look at xml and png
files already in the photo effects folder for examples).
You don't have worry about the jpeg files, as elements generates these itself.
It's a good idea to delete (move to desktop) the the MediaDatabase.db3
and the ThumbDatabase.db3 anytime you install actions other than the Test action.
After you start pse8 and everything works, you can delete those files from your desktop.
There is also an action player in pse8 under guided edit>automated actions.
As tempting as it may be to test actions with the actions player, i would avoid that.
One very good reason is that some of commands that are in pse8 don't work with
the actions player, for example, any of the transform commands.
In addition to texaschicksblog mentioned above, you may also want to read this pdf:
http://www.camner.net/files/actions_in_PSE_8_for_mac.pdf
Hope some of this helps.
MTSTUNER

While installing Adobe Premiere Elements 10 for Mac my installation encountered errors.

While installing Adobe Premiere Elements 10 for Mac my installation encountered errors. Got about 42% and then crashed with an Exit error Code 7.
The summary says:
DW036: Payload cannot be installed due to dependent operation failure.
I have screengrabs:

This is the correct forum http://forums.adobe.com/community/premiere_elements
And, some information to help with install problems
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7
and
New forum for Download & Install & Setup problems
http://forums.adobe.com/community/download_install_setup
Chat http://www.adobe.com/support/download-install/supportinfo/
When you get to the correct forum, provide more information about your computer
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

How do I import pictures on PSE 8 for Mac? How to use bridge?

Hi
I have downloaded PSE 8 for Mac and I am quite disoriented. I used to use PSE for Windows and I am lost. How do I import the pics that are on my imac?
I read somewhere on the net that I should use the bridge module but I cannot find how to use it. Could you explain step by step? Please help!
Thanks a lot

You don't exactly "import" photos to the mac version, because it doesn't store them or keep records of them. Download the photos to your computer however you want (I wouldn't use the adobe downloader for mac unless you have a specific reason to do so), then you can either open them from finder or point bridge to the folder they're in.
If you use iphoto, you should PSE as your external editor and send your photos from there.
Bridge is just a browser. It doesn't care what you do to your photos when not using it, so you don't see it throwing up its hands and shrieking that it can't find them the way organizer does if you move photos in explorer.

Installing trial version PSE 8 for Mac

I have just downloaded the free trial version of PSE 8 for Mac - or I thought I had. I ended up with the Akamai Client Installer icon, the PSE_8_WWEFDJ disc image and the icon for Adobe PSE 8 (a blue disc) on the desktop. When I open either of the latter two, all I have is the Read Me document. I was hoping to be able to actually use PSE 8 and compare it with Aperature before deciding what to buy. Have I done something wrong or is this all I am entitled to with the free download?

You may have already set one up with a password from your original utility disk.
If not there are a number of video tutorials available on line.
http://www.youtube.com/watch?v=ReiCK-mRiyc

PSE 8 for Mac stuck on "preparing to install"

Hi all,
Just received the disk of PSE 8 for Mac as a present. I try to install and it gets stuck on "preparing to install."
Equipment: MacBook Pro Running 10.6.2
Have Lightroom 2, Lightrroom 3 Beta, Acrobat 8 Pro, Flash Player and Community Help Client
Previously i bought and downloaded PSE 8 but I had the same issue. I 'returned it" and got my money back.
Ideas please?
Best,
Scott

HI Scott,
Copying the text from your post on the other thread which really helped in understanding this issue:
Scott says:
"I double click the disk and use the setup.app to install.
It checks the sys profile. I then put in my serial number, etc.
Then it just stays on “Preparing to install”. (How long is it meant to do this? Maybe I am not waiting long enough?)
I click the install button. It goes grey and then back to white.
Eventually I lose patience and quit out."
Your issue is definately different than the one which could have been resolved by the Tech Doc link which I sent you earlier, actually there are two time the string "Preparing to install.." is shown during the installer workflow, first during the initialization process before the Welcome Screen is shown to the user and second for 1-2 seconds between the transition of user clicking on Install button and Progress Bar being shown to the user. Since, in your case, installer is stucking at Progress bar, the Preparing to Install string is visible evidently to you. A screenshot would have been really helpful in understanding this issue. My bad I should have asked for it...
Regarding the current situation, the workaround here with which Barbara tried to help you, will not work, because your's is very specific and rare issue which we have seen reported only once before on the forum, so I am sure we will get it sorted out.Please follow the below steps:
1. Go inside the <Macintosh HD>\Applications\Utilities\Adobe Installers\ folder.
2. If there are any uninstall alias of Adobe sub components like ESTK, Extension Manager, Bridge, Adobe Updater, etc, then please invoke that installer and uninstall all those sub components.
3. Now try to install PSE 8 again.
4. If it still doesnt work, then please run the CS4 clean up script for Mac, and select CS4 from the drop down and let me know what all applications it is listing in it as available for cleaning/deleting.
http://kb2.adobe.com/cps/406/kb406241.html#CS4CleanMac
Please keep me informed, if anything doesnt work out then eventually we will setup a time to meet over the internet and I will get this issue resolved.
Regards,
Ankush

Opening animated gif in PSE 8 for Mac

I am switching from PSE for PC to PSE 8 for Mac.
I have always been able to open animated gif as layers and work with them, then resave as an updated animated gif.
WIth PSE 8 for Mac, I get a pop up that the file is animated and can only see the top frame. Any ideas on how to open up all of the frames in layers?

Do I need to enable this process for my Mac? Maybe I'm missing a plug-in or update?
I have been opening these files from others, tweeking and resaving for almost 2 years in PSE. It definitely will not shuffle the individual panels on an animated gif into the layers box.
My tweeking usually involves adjusting frame speed. Is that what you mean by 'frame rate'?
Thank you for your help.

Bridge in pse 8 / pse 9 for Mac

Hi. I use pse 8 for Mac and is fund of Bridge. Can anyone tell me if pse 9 includes Bridge in (pretty much) the same version.
Or to put it another way: Would I benefit of an upgrade?

Yes, there's no bridge in PSE 9, but you can keep on using Bridge CS4 if you don't want to use organizer. The only problem is that you can't update the raw converter in Bridge anymore, so you won't see thumbnails for newer camera models:
http://barbarabrundage.com/2011/01/13/using-bridge-with-photoshop-elements-9/

Printing with PSE 8 for Mac

Hi,
hope some of you may give me some help.
Have tried to print with PSE 8 for Mac, but in the printing options there is none where i can choose the type of paper (ie: glossy, premium glossy....).
My printer is an Epson Stylus Photo 1400.
It works fine with iPhoto, here i can choose paper type. And prints come out fine.
Thanks for any advice,
dangerly

My printer is a Canon so not entirely sure if this helps but when I print from PSE 8 I do not get to choose the media type until I have clicked on the print button in the PSE dialog box. I am then presented with the dialog box for my printer where I can set the media type amongs other attributes.
It is normal for the media type to be the job of the printer driver so perhaps it is the same for your printer.
Jim Graham

Raw images do not show up in Bridge CS4 for PSE 8 for Mac

I just downloaded PSE 8 for Mac and my raw files no longer show as thumbnails. I can open them in Elements, but the image is blank in Bridge. These same images were fine in CS3 (PSE 6 for Mac). I have downloaded and installed the new Camera Raw 5.6 plug-in but that didn't work. Any suggestions? Thank you!

You have to update bridge separately from PSE, and bridge ships with a pretty old version of ACR. Just go to Help>Updates in bridge and it will update itself for you.

Cannot launch PSE 6 for Mac after installation - HELP!!!

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