Cannot load any Disc into my optic drive.

Need some help about my optic drive.I cannot load any CD or DVD into the slot.It seems like something was inside the optic drive.Can only load in a few mm of the disc inside the slot.Anyone please help.

The Optical drives in these computers include a sheet metal "shell". In some cases, handling by holding the Mac in one hand near the DVD slot can cause a bned in the top plate, so that the drive top plate blocks the DVD-entry slot. This can preclude inserting a DVD into the slot.
In the US, the solution is to make an appointment at the genius bar for a FREE evaluation and drive-straightening session.
In other parts of the world this may not be free, and/or you may choose to do this yourself.

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MacBook Pro attempts to place a NON-EXISTING disc into its optical drive several times, immediately after being opened & woken up, every time...

About a week ago, my mother tried to place a DVD into my MacBook Pro while it was still closed & sleeping. Of course it didn't anything, but allowed her ignorant self to push the disc quite far into the disc drive. Once opened & woken up, the disc drive responded & operated normally, allowing my family to enjoy another great episode of Hanks & Speilberg's Band Of Brothers... UNTIL, the following day I opened it up & it began to make that "sucking a disc into its slot" noise, quite a few times before quitting... It hasn't damaged my MacBook Pro to my knowledge, I even put the DVD back in to insure that the drive hadn't been broken, but continues this process EVERY SINGLE TIME I try to open up & utilize my top-of-the-line Apple product. I've tried to restart/shut down my notebook, but this hindrance proceeds to linger. Also, I've began to worry that the amount of times the optical disc drive performs this mechincal process could cause future damage. Furthermore, it's a bit of a nuisance when trying to stealthly get on my MacBook Pro at night and end up waking up everyone... I have also upgraded to OX X Mavericks 10.9.1, could partake in the problem at hand? I would greatly appreciate suggestions & hope someone knows the direct solution to this problem!
Thank you for your time Apple Support Community, I truly appreciate it...
Robert D. H.

Damage was done when your computer fell. Your warranty if you have one and Apple Care do not cover accidental damage. Your only alternative is to take the computer to an Apple store or an AASP. Whichever is more convenient for you.
NOTE: If you are out of warranty and purchased the computer with a credit card, discuss the warranty issue with the credit card company which you purchased the computer with. They are the only ones who can at this point cover the computer after it goes out of warranty with the manufacturer (Apple).
If you have Homeowners insurance, place a claim with them.

When i insert the DVD into the optical drive, the mac book hanged....

when i insert the DVD into the optical drive or press the eject button , the mac book hanged....
i need to turn off the mac book by pressing the turn off button directly.

Well there is Resolve startup issues and perform disk maintenance with Disk Utility and fsck witch includes step by step instructions to run disk repair without the install disk.
But before doing that, it's a good idea to backup. You may want to troubleshooting your superdrive / disk before hand. if I disk repair fails you may need the disk working to re-install the OS.
Dose the computer read any DVDs? if no, you may want to use Troubleshooting the slot load optical disc drive.

Cannot move any files into trash to delete them. I get a Trash warning box saying "The Finder cannot complete the operation because some data in 'file name' could not be read or written.(Error code - 36)".Macbook has so much data it is almost not working

Cannot move any files into trash to delete them. I get a Trash warning box saying "The Finder cannot complete the operation because some data in 'file name' could not be read or written.(Error code - 36)".Macbook has so much data it is almost not working.
I have tried reseting to factory settings by removing battery and holding down the power switch for more than 5 sec but this does nothing.
Any ideas would be greatly appreciated as I think with so much unwanted data on the desktop and other places the whole os will crash very soon.
Thanks, Rick

The hard drive may be dying anyway, or the directory damaged because it is so full. You should never let the hard drive get over 85% full.
A -36 error is a read/write error.
All you did with the power is reset the SMC. Does nothing to reset everything to factory settings.
Do you have your original 10.4 installer discs for the MacBook?
Is your data backed up?

I need to install osx I have the snow leopard disc but my optical drive doesn't work.

I made the rushed decision to completely scrub my Mac and reinstall the software again. I bought the computer about 4 years ago from a student at my university who was leaving. When I got it lion was installed already. Now I can use the install disc as my optical drive is broken and I can't recover from the internet as it wants the apple I'd from the original person. I can't find an uncorrupted file to USB boot my machine . has anyone got any ideas before I bite the bullet and get my CD drive repaired .

Purchase an external CD/DVD optical drive.
There are cheap ones (under$50) that'll last anywhere from a year to three years or more expensive(over $50 and higher) that will last much longer.
Not all optical drives are Mac compatible.
Most Mac compatible drives you will only find to be purchased online.
Here are two on Amazon.com that are cheap and Mac compatible
http://www.amazon.com/LG-GP10NB20-Portable-External-Drive/dp/B004K2Z4MS/ref=sr_1 _3?ie=UTF8&qid=1398883289&sr=8-3&keywords=Mac+compatible+external+LG+optical+dr i ve
http://www.amazon.com/LG-Electronics-Portable-External-GP40NB40/dp/B009DS6OFU/re f=sr_1_7?ie=UTF8&qid=1398883289&sr=8-7&keywords=Mac+compatible+external+LG+opti c al+drive
Here's another source for Mac compatible optical drives. These are also tray loading drives
http://eshop.macsales.com/item/OWC/VLU2SD24XS/
http://eshop.macsales.com/item/OWC/MR3F82SD24S/
Good Luck!

HT1338 cannot insert the disc into mac mini.It seems something obstructed.

cannot insert the disc into mac mini.it seemssomething obstrucetd inside.

1. Go into Spotlight from the top of your Mac Mini on the menu bar.
2. And search for "CDs & DVDs" (It's also in the System Preferences)
Click on it and a small CDs & DVDs window will pop up with options of what happens when you insert a disk into the drive
3. By then, try inserting a disk in (while that window is open. This kinda wakes up your drive to accept the disk). It should accept it.
4. If nothing happens, then manually open the program that should be opening when you insert the disk or go to Finder (Eg. if it's an audio disk, then open iTunes)
5. If opening the program still does not activate the drive to start spinning the disk, then close the programs and windows you opened, and repeat step 1-4 and the disk should be spinning and automatically opening the proper program.
Or go into Terminal app and type in: drutil ejec
The drutil ejec tip is credited to Dan8954
Hope that helps!

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes.

I just got a new itouch and cannot load any music or media onto it using the newest version of itunes. Every time I try the loading bar at the top says "finding purchased items" and then everything locks down and I have to force quite out of itunes. How do I make this stop???

Make sure the computer is authorized. From the iTunes menu bar click Store / Authorize This Computer.
iTunes for Windows: Troubleshooting security software issues
And try disabling anti virus software and turning off the Firewall, then try syncing with iTunes.
Disable antivirus software
Turn Windows Firewall on or off

Outlook 2013: Cannot insert any attachments into calendar events & tasks

Hi,
I encountered a seemingly ridiculous problem:
I cannot insert any attachments into calendar events & tasks in
Outlook 2013 on a Win 8.1 machine. Outlook simply ignores CTRL-V paste actions with files and also all drag&drop actions with files. Does anyone have a solution or similar problems?
Outlook 2013 runs using an exchange server account (Outlook.com / Office 365) on the machine.
Even if there is a logic behind this behavior, Outlook should at least inform the user why it rejects inserting the attachment.
Inserting attachments into e-mails works fine.
All 3rd party add-ins have been disabled, to avoid interference of an add-in.
Christian

Hi,
This is an known issue, you can refer to the article that our MVP Diane Poremsky wrote:
Attachments are hidden in Outlook.com tasks and appointments
http://slipstick.com/outlook/olc-hotmail/attachments-hidden-outlookcom-tasks-contacts-appointments/
My opinion is, since Outlook.com calendar doesn't support attachments, this may be expected when you are using an Outlook.com account.
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I cannot import any video into my Lightroom 5.4 (last version updated) for MAC

I cannot import any video into my Lightroom 5.4
(last version updated) for MAC
in the beginnig it was working, just after installation and update... now nomore...
I use .mp4 files
Already tried to use a new catalog, clean caches, and reinstalling
the error says "was not able to import video files"
thanks

Arghhh! A big thank-you to hhps-photo, you just solved the myth bothering me for the last 2 months!
I recently upgraded to Lightroom 5 from 4 and could not import any video. But when I downgrade to LR4 it worked again. I've tried so many other solutions suggested in the forum but none worked including cleaning cache, install divix plugin, install 32 bit version etc. Finally - it's because I blocked LR5 connecitons in my firewall !!!
So simply allowed LR5 internet connection in my firewall settings and LR5 worked like a charm!
Kevin

DvD will not mount but cd-r will When I install the the disc into the super drive the format box comes up which is not the same box that comes up when installing a cd-r.

DvD will not mount but cd-r will When I install the the disc into the super drive the format box (disc utilities) comes up which is not the same box that comes up when installing a cd-r. I check the priference settings under general and it is set to show on the desk top.

Not yet will have to get one from a freind. I bought a stack of the Sony DVD+R and that is all I have.

Cannot load any content from Appletv. Message: Error - content not loading

Cannot load any content from Appletv. Message: Error - content not loading

Hello yogac,
The following article can help resolve many network issues that can cause symptoms such as inability to load content.
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
Cheers,
Allen

Indesign CC cannot place any jpg format in my Drive E (psd is OK, jpg in Drive C is OK) while Indesign 6 can. 2 programs installed in the same C drive.

Indesign CC cannot place any jpg format in my Drive E (psd is OK, jpg in Drive C is OK) while Indesign 6 can. 2 programs installed in the same C drive.

You will most likely get better help in InDesign
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

My drive can't load any Disc....

hi im high school student in korea......
and i bought Macbook pro 15in (late 2008) 2 years ago
since i bought 6 month.. something happens when i was copy the music CD use iTunes...
some CD's didnt load but i try 2~3 times then it load the CD... BUT AFTER 6month...
when i was install Windows..... use bootcamp
finished install...... so i push ejcet bottun but sounds like drive try to eject cd but
something stuck!
so finaly i go to A/S center and they find whats problem is.....
my drive broken...... and...... some part was block the enterence.....
frikin........
so after 12month.......
i forgot ....... my macbook pro has Optical drive!
and today i bought Mac OS SNOW LEOPARD BUT MY MBP say
_*hell no im broken++_*
are you dumb owner? he said so i want to fight my mbp
whos winner?
and why appleeeeeeeeee didn't have solution about this problem
help!
should i fix it myself? 1 year a/s was gone before 1 years.......
anyway................................ help!

Sorry to hear about your issues. In terms of returning it, if possible, I would bring it to an apple store rather than send it in to Apple.
My original Macbook pro had its fans blowing fulltime/full power so I brought it to the store and they said "2 days old, go get this guy a new machine" and that new machine has been perfect.
I know not everyone lives near an apple store, but my sense is that if you can get to one (bring your receipt with you) that they will be able to handle this issue quickly for you. I know I would be pretty upset if I had to mail my new computer back to apple for who knows how long.
I also agree with what one of the previous posters said about the RAM. Sometimes that can cause issues.
Hope this helps and hope you are able to get to an apple store. If you are within the 14 days I think they will just swap it out for you. Bring the box with you as well. They asked me to go home and get my box and bring it back so that the computer's serial number would match the S/N on the box.
Best of luck and sorry to hear about your issues.
When/if it does get fixed I think you will find that this is an amazing computer, but the number of issues people are having is troubling to say the least.

Satellite A20-130: SD R2412 cannot read DVDs burnt in certain optical drives

Hi,
I've got a Satellite A20-130 laptop, running WinXP and Ununtu Dapper in a dual partition. My 2nd laptop is not Toshiba one. When I burned DVDs (DVD+R) with my non-Toshiba laptop and played them in my Satellite it all worked fine.
However, when I bought a new optical drive for my 2nd laptop my Toshiba suddenly stopped playing the DVDs burnt in this new optical drive(I was using exactly the same disc brand and format as before-- DVD+R). I tried the old DVDs (the ones burnt in the laptop before the optical drive hardware was upgraded) and they can still by read perfectly fine.
This problem applies to both Ubuntu and WinXP. Support from 2nd laptop says this sounds like a firmware problem with my Toshiba. I updated the driver for my SD R2412 Toshiba optical drive (which, according to the file manual, seems to fix a DVD-Ram compatibility issue). Now the drive occasionally reads some of the new burned DVDs (after making loads of noise and waiting for ages), but more often than not I get an error message saying the device cannot be read because the format is incorrect or the device needs to be formatted.
This non-Toshiba laptop reads the DVDs it burns using the upgraded optical drive perfectly fine.

Hi
Satellite A20 is pretty old notebook model and after intensive usage it can be that drive is more sensitive. If all this happen occasionally there is no simply explanation why this happen.
I know it is pretty annoying but I do not see any magic solution. At the end you must test it with brand new drive.

Cannot Load modplsql.dll into server

Hi all,
I am unable to get the Oracle Forms and reports running because I cannot get the OC4J started. The OC4J is in an Oracle Application Server Environment.
I have gone into 'ORACLE_HOME/opmn/bin' directory and excuted 'opmnctl startall'
But I always get the following error:
11/08/23 11:35:01 Start process
Syntax error on line 9 of c:/oracle/frhome_1/apache/modplsql/conf/plsql.conf:
Cannot load c:/oracle/frhome_1/bin/modplsql.dll into server: (126) The specified module could not be found:
The have followed the path and modplsql.dll does not exist. I cannot find this file anywhere, i have searched the whole of C drive. I don’t know what to do to get OC4J started.
I should tell you the domians have been changed which is one of the reason for all of these problems. i have changed the domain names in all config files by searching for the old domain name. The listeners and tsnames have all benn changed. The database server is now up and running and i can connect to it from the application server using SQLPlus. But Oracle Forms and Reports fails to start.
I have tried to run the Enterprise manager but that never starts. 'Internet Explorer cannot find webpage' always gets displayed. This is true for both the database and Application servers. (Database and Forms and reports are installed to two different servers)
The truth is I don’t know much about Oracle. I am trying to get this up and running after this company moved locations.
Please help me. Any help will be greatly appreciated.
Kindest regards,
Imran

I too have this problem. Did you solve it? How?

Cannot load any Disc into my optic drive.

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