Cannot Load Applications Using Desktop Manager

I have a Blackberry Pearl 8130 (through Verizon) and am running Microsoft XP Professional on the PC. Using the About Blackberry Desktop Manger menu item, I find the Desktop Manager version is 4.3.0.15 (Aug 15 2007), the Device Manager version is 4.3.0.7, the Application Loader version is 4.3.0.13, and the RIM program is 1.0.0.35. The Device Software tab has no software listed, although I have several applications installed.
The problem is that when I try to load a new application, the loader program always gives an error message that it cannot find any new applications even though I point it to a directory that contains both the *.alx and *.cod files. Luckily, so far i have been able to find over the air installation options but that isn't always going to work.
I have spent hours on this problem, mostly on the the Blackberry website, but so far have been unable to find anything that worked. I even did a full reinstall of all of the desktop and device software--a full half day job.
Any new ideas would be greatly appreciated.

frfghtr wrote:
Could it be that the desktop manager is generic so as to support all blackberrys but the device software is required for programs that will only work on certain models?
Yep. The Desktop Manager is designed to be universal between BlackBerry Devices, and as handheld code can change for BlackBerry devices often, the configuration files are not included with releases of just the Desktop Manager. You will need to download the relevant handheld code from your carrier to include it.
PITA I know, but its the only way it can be reliably done.
Message Edited by Ben on 04-02-2008 03:26 PM

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It sounds like you've got some real PC-level problems there...with all that you've done, I honestly don't know what to advise you at this internet-distance. I do know that, in the past, others have gotten into the same situation you are in and have would up totally reloading their PC OS from scratch in order to clean things up. I hope you don't have to go to that extent. But, several of your statements cause me to have questions...
prabhakarvkp wrote:
I am unable to do as you have mentioned how to do the Uninstall from control panel. I am looking for option which it will uninstall using some clean wipe.
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prabhakarvkp wrote:
As accidently i have deleted the program files which i was used D Drive as the path which installation now in add and remove programs showing but unable to uninstall as few files is missing.
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prabhakarvkp wrote:
I tried using Registry entry with deleting Research in Motion folder in C Drive and registry also. but still unable to uninstall as it is showing in add remove programs.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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1. You noted in your profile here you have "none" as a mobile provider or carrier, is this correct?
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Hi,
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Cannot Load Applications Using Desktop Manager

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