Cannot load iTunes Match onto Windows 7 Home Premium.

Loved the idea of iTunes match and was eager to be able to have solid backup across my PC's and my phone. My XP computer was able to get through the process with no glitches. However my Windows 7 Home Premium PC crashes when attempting to access Genius, iTunes Match, and occasionally the iTunes strore itself. Have tried the multiple downloads of the 10.5.1 64 bit version, clean install etc...anyone find another option??

Hello Tarvah,
There are a few different things that can be causing the background to not save.
Try running through this Microsoft troubleshooting article and trying some of the troubleshooting steps.
Unable to change background picture in Windows 7
Post back if the issue persists after trying all the steps.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

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    Message was edited by: turingtest2

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    Can never get the time zones clear in my head. This used to cause all manner of issues when I was based in North Carolina, and trying to call home ...
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