Cannot load iTunes Store

I am having problems loading the iTunes Store.  I have updated to the latest version, still no luck.  I was also having trouble syncing my phone so I uninstalled iTunes and all associated programs as suggested on the support page and reinstalled.  Still cannot load iTunes Store.  Any suggesstions???

Nevermind- followed this tip from another user and all is well now
For any others of you having the problem, follow this:
try this:
Start --> Programs --> Accessories (Right Click on Command Prompt) --> Run as Administrator
then type in:
netsh winsock reset
After this restart - it worked for me perfectly

Similar Messages

  • My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

    my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

    Try this:
    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • Unable to load itunes store in windows 7 64bit

    Hi, installed 10.5... on Windows 7, 64bit machine and now cannot access Itunes Store.  Appears to begin loading then stalls out.  Have tried uninstalling and reinstalling.  Tried running in compatibility mode.  Daughters laptop (same operating system, different manufacturer) is having the same problem.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot Access iTunes Store on Apple TV2 after purchase

    Hello,
    I cannot access iTunes Store on apple TV2.  I purchased a movie, but when i got to watch it after it shows up as "Rented" it just sits at the screen "Accessing iTunes Store".  Never times, out or produces error message.  Internet is working fine, my account is fine.
    If i launch an iTunes Store Trailer, it plays fine.  Just my rented material does not play.  Also, my Netflix account does the same thing from Apple TV2.  While accessing Netflix on my laptop there is no problem.  ***!

    Having exactly the same problem.  I have completed a reset, rebooted all my equipment and completed a software update, but after I have purchased 2 movies, and have them appear as "rented", I cannot get them to load without waiting a hour.  Then, if I leave the movie, I have the same problem all over again.  I also cannot access the iTunes store.

  • HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    i had the same problem before using a fresh install of Windows 8.1.  I have resolved this issue by running the program compatibility wizard.  This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter.  When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
    After that, it tired to resolve the issue, and provided the necessary settings to run iTunes.  Now it's running flawlessly.  I have Avast anti-virus installed though.
    HTH!

  • "Cannot complete iTunes store request..." error solved

    As posted elsewhere here, repeated clicking between "iPhone" and any other header such as "Music" or "Playlists" in the iTunes browser has solved this error message:
    "Cannot complete iTunes store request - network connection was reset. Make sure your connection is active and try again."
    After about 45 minutes I got the message: "Restoring iPhone from backup"
    It is now sloowwly restoring my original iPhone (No usb 2.0 on the old PowerBook G4 400)
    Hammered Apple servers = tried patience. Keep trying!

    I don't know if this will help you guys, but it worked for me...
    I've been having the exact same problem since upgrading to iTunes 9. Installed the recent update to 9.0.1.8 with no change--still no icons when the Store comes up, long vertical layout, 306 error when clicking on anything.
    I'm on an older Windows box with XP installed, Safari 4.0.3, iTunes 9.0.1.8. I use Firefox for the web. Though it WAS installed, I had never used Safari on this machine. Went to take a look at Safari and see if there was anything wrong.
    I found that Safari was NOT set up properly to get through my Firewall--again, I had never used it before. As soon as I got the internet settings right in Safari and made sure it could get to the web properly, I re-launched iTunes and lo and behold the Store worked properly. This was NOT a problem with iTunes 8. Apparently everything with Safari needs to be kosher before the iTunes 9 Store will work.
    Maybe you all have done this already, but it immediately solved the problem for me. Hope this helps someone.

  • I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

    Hi all
    i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

    I am having the same issue!  I see several people are having this problem, and I see there is no solution from Apple!  Why is it I only see problems on this site and never any solutions?

  • Just installed the latest upgrade for iTunes. Cannot open iTunes store?

    Just installed the latest upgrade for iTunes. Cannot open iTunes store?

    Hey there Ray Neilson,
    It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
    You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
    Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
    Drag the original hosts file to your desktop.
    Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
    When Notepad opens, choose Edit > Select All.
    Choose Edit > Delete.
    Choose File > Save.
    Close Notepad.
    Right-click the duplicate file, and choose Rename.
    Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the iTunes Store.
     If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
    If the issue persists, try the troubleshooting in this article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Cannot load itunes for windows

    I cannot load itunes for windows
    Can you help me?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Error 501 when loading iTunes Store in iTunes AUTOFIXED

    When i click the iTunes Store button in the right corner it says that there was an error when loading iTunes Store, and mention into brackets that it's the Error 501.i'm using a macbook pro 13.3 i7 with mountain lion.
    Thanks.
    AUTOFIXED
    i just close the iTunes app and open it again. Then the iTunes Store will work.

    When i click the iTunes Store button in the right corner it says that there was an error when loading iTunes Store, and mention into brackets that it's the Error 501.i'm using a macbook pro 13.3 i7 with mountain lion.
    Thanks.
    AUTOFIXED
    i just close the iTunes app and open it again. Then the iTunes Store will work.

  • Cannot open itune store / error 306

    cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

    Cannot connect to iTune Store
    (a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
    (b) Check Time Zone and set to automatic (Setting>General>Date and Time)

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • My pc does not load iTunes store

    My windows is not loading iTunes store and I can not download songsvetc

    1.  I click on Itunes
    2. I click on store
    3.  I get this message, see
    4. either choice ends up with nada.
    thx.

  • I lost 3$ for add visa card, plz help me, it does't work, when i buy gem in heroes charge, it' cannot conect itunes store and ...

    Hi, i'm speak english so bad, 13/11 15:20pm, i add visa card ACB prepaid from VietNam, it' done. But when i buy gem from Heores charge( Ucool ), cannot conect itunes store, plz help
    <Email Edited by Host>

    Hi ..
    Pre paid accounts are not accepted at the iTunes Store >  iTunes Store: Accepted forms of payment
    Iin-App purchases require either a debit or credit card. You may be able to purchase other content but not in app purchases.
    What can I buy from the iTunes Store in my country? - Apple Support
    Check to see what content you can purchase in your location >  What can I buy from the iTunes Store in my country? - Apple Support

Maybe you are looking for