Cannot load money to my Skype account

Hello Skype Community,
Since one year I cannot load money to my Skype account. When I try to do it, I receive the following message:
Sorry!
You are currently restricted from purchasing services or redeeming vouchers. Please contact Customer Support to review your account status.
But I cannot find REAL link to contact Customer Support and ask them WHAT the problem is!
Any idea what I should do?
Thank yhou in advance for your kind help!
Greetings
Naim

Hi, Nasko-bg21,
Here is a link to the instruction page on how to contact Skype Customer Service:
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
To get help with the issue you’re experiencing:
Go to the Support request page.
Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
If you still feel that the information doesn’t help, click the Continue support request button at the bottom of the screen.
Select your contact method. We recommend that you check our Support Network first.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
You may skip past Steps 2 and the second half of Step 4 (checking the Support Network, which you are doing here in the Community).
Hope this helps!  All payment and billing issues must be addressed by Skype Customer Service.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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