Cannot load or install iTunes

Had iTunes 11.2.2   Was prompted to download 12.1 which I attempted but would not load. Got the message "Key not valid for use in specific state". Since I already uninstalled my copy of iTunes, I now have NOTHING! Please someone, get me out of this mess.

For "Key not valid for use in specified state" errors try moving the folder RSA from
C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
tt2

Similar Messages

  • Music on my iPod that I cannot load/sync into iTunes on my new computer

    The original computer that I loaded my iTunes app and db on crashed hard and I could not retrieve the data or deauthorize it. I have been trying to setup iTunes on my new computer. Problem - I have music on my iPod that I cannot load/sync into iTunes on my new computer.

    Click here and follow the instructions.
    (34700)

  • HT1926 Cannot run or  install Itunes   Says MSVCR80.dll was not found  It ran fine before

    Cannot run or  install Itunes   Says MSVCR80.dll was not found  It ran fine before

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99742)

  • I cannot uninstall or install itunes.  error is 'trying to use on a network resource that is unavailable'.  I cannot find a pth to any folders containning installation package itunes.msi.  Unable to download itunes since 2 updates ago and crashed com

    I cannot uninstall or install itunes.  error is 'trying to use on a network resource that is unavailable'.  I cannot find  path to any folders containing installation package itunes.msi.  Unable to download itunes since 2 updates ago and crashed computer.    Windows update as suggested in some posts does not assist either.
    Can anyone assist me?  Thank you so much

    Should the advice above not fix things for you...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Cannot uninstall or install itunes!

    I logged onto itunes last night and it asked if I wanted to upgrade to the newest version. So I clicked "OK" and my computer froze up during the installation of the update. I had to do a hard boot and when I tried to install the update again it gave me an error message saying "Cannot run itunes some files required are missing. please re-install itunes" (or something like that), so I did an uninstall and halfway through the uninstall the same message popped up and wouldn't complete the uninstall! I went into C-drive and manually removed all folders and files related to Quicktime and itunes. I rebooted the PC and tried to install the new version of itunes again. It installed Quicktime, but the same error message popped up when it tried to install itunes.
    What should I do now?
    Thank you.
    God Bless
    jbfan
    Email address removed by Host to protect your privacy

    I've just wasted 5 hours on this problem...one you all helped me solve. The delete programs did not do the trick, nor did the Windows utility. I basically manually deleted all of the Quicktime files - emptied the trash and rebooted, as suggested.
    Thanks for your input, but jeez, why can't Apple provide this support? Oh yeah, they created the problem and you Windows geniuses solved it - for free.
    Thanks again. Will I ever "upgrade" Itunes again?

  • Cannot uninstall or install iTunes and more...

    I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products, even though iTunes is installed on my computer. Anybody else have this problem?

    I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
    with that one, let's try the following procedure.
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

  • Cannot uninstall or install iTunes 9.1

    Hi, I am trying to uninstall iTunes 9.1 since there was an error and I could not upgrade to 9.2 but it won't let me. I always get the following error:
    " Error writing to file: C:\Config.Msi\4df069.rbf. Verify that you have access to that directory. "
    I also cannot repair/reinstall iTunes. In fact I can no longer even open iTunes as it says it cannot find Apple Application Support (I deleted that when trying to uninstall iTunes).
    Can someone please help me? Thanks!
    Stephanie

    I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
    with that one, let's try the following procedure.
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

  • Cannot download or install iTunes to my PC

    New HP Laptop with no factory pre-installs for Apple.  No Quicktime and not sure about the required iTunes 64-bit installer for Windows 7.  What is this installer and could this be the problem? Where can I find the necessary programs to download and install so that I can have iTunes on my PC? 
    I keep all music and videos on an external HD and will transfer manually all files to my iTunes library. I found this is much better than flash drives.

    Hello LoneDove
    The 64-bit version of iTunes is in the link below. If you are having issues with installing iTunes, the second article will assist with that process.
    iTunes 11.1.3 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Regards,
    -Norm G.

  • Cannot uninstall or install iTunes - help!

    I had iTunes 8.0 installed on a computer. Tried uninstalling and it won't. I get the error message:
    "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below".
    I try the other "alternate path" but that doesn't work. I have tried uninstalling using Revo Uninstaller and CCLeaner and it doesn't uninstall. I have tried downloading iTunes 8.0 from apple.com and it won't even install it now. Another error message I get, when I try the alternate path is:
    "The path C:Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.0.1.11\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package iTunes.msi in a folder from which you can install the product iTunes".
    Help!

    What you need to do is to uninstall it using the Microsoft Uninstall Cleanup Utility.
    http://support.microsoft.com/kb/290301
    Using this program usually eliminates all issues and error messages with the uninstalling of the iTunes program. Make sure you uninstall the following programs:
    1) Apple Mobile Device Support
    2) Apple Software Updates
    3) Quicktime
    4) iTunes
    Once all those are removed using the Microsoft Uninstall Cleanup Utility then you can go back to www.itunes.com and download/install the setup file again.

  • Cannot load music into iTunes

    I am having a problem loading some of my music into iTunes. I choose the folder (or even just the file) and have it load. It shows the bar analyzing files and it goes through all of the files, but then nothing happens and the music is not loaded or only a couple songs off the album are loaded. I have had thees same albums loaded on iTunes before and nothing has changed with my system or the file format since then. I had to delete them off of iTunes and try to re-add them because I did something with the id tags that messed up the info. The file format is mp3 and the files are perfectly normal (I can play them on other media players). Anyone know what is up?

    Click here and follow the instructions.
    (34700)

  • Cannot load CDs to itunes on iMac ( OS X v10.6.8 ).  all systems updated.  The CDs works in my friends cheap Dell/ windows.

    the discs are single, new, clean, flat and load in my friends dell/ windows fine.

    =Troubleshooting CD ripping issues=
    The easiest thing to check is if it is just this CD.  Try another one.  If others work, then it is likely the CD. Yes, evenif it works in a friend's computer.
    Try an alternative ripper such as XLD or Max.  Even though you may not want that as the long-term solution it will at least indicate whether the problem is with iTunes or something else.
    X Lossless Decoder: Lossless audio decoder for Mac OS X - http://tmkk.pv.land.to/xld/index_e.html
    http://sbooth.org/Max/
    If other CDs and rippers do not work, it could be the drive itself, or the part of the computer running the hardware. For the latter some have found a SMC reset to work.
    Intel-based Macs: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/ht3964
    Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411
    If you think it is the drive, you can try a cleaning disc (about $10 from a computer store or media store) to get rid of dust.  I haven't had much success with these, though usually I am running some older machine on which I can expect a drive to die after 5 years of use.
    If you're really desperate and none of the above work, you could look at: https://discussions.apple.com/thread/3635433 - tips on possibly repairing an old CD drive  If you have to go to this extent you're probably in a place where you just want to think about getting a new drive.

  • I cannot download and install itunes

    My itunes wasn't recognizing my iphone. I uninstalled and did a reinstall of itunes. I have tried 4 times. I can download it and then as it is installing it does a rollback action. What can I do? I need to backup my iphone. Suggestions please.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT4623 I cannot see or install itunes on my iphone 4.

    I can see the itunes icon in greyed out in the Settings/General/Restrictions and it is off.  I cannot turn it on.  Any idea why itunes won't work?

    Try Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • Not authorized...cannot load songs from iTunes into iMovie

    Hello,
    I was importing some songs from iTunes into iMovie, something I've always done and never had a problem with before, until this wknd. After I had loaded in the songs into my iMovie timeline, and they played just fine, I then started getting pop-up boxes with the msg. stating: "This computer is not authorized to play...mp4... If you purchased this song you can open iTunes and authorize this computer to play this song by entering your Apple ID password." I did indeed click on the link to authorize, and put in my password, and then when I tried loading the song again, I got another pop-up box w/an Error msg. What gives? I have never seen this before. I checked out the authorization on my computer in iTunes, and it did state that I am authorized (I am the only one who uses the computer). I read some of the posts, do I have to De-authorize, then authorize again? I just don't understand the problem. I even tried burning the songs I wanted onto a disc, then tried re-importing them to iTunes, and it was still the same problem! I thought the whole idea of iTunes was to be able to play them with a project.
    Any suggestions would be most appreciated, thank you.

    It is a bug that Apple is aware of and apparently working on. I think it is an iTunes bug since it seems to effect both iDVD and iMovie. See these for a few examples...
    http://discussions.apple.com/thread.jspa?messageID=5183605&#5183605
    http://discussions.apple.com/thread.jspa?messageID=5247887&#5247887
    http://discussions.apple.com/thread.jspa?messageID=5051259&#5051259
    http://discussions.apple.com/thread.jspa?messageID=5311086&#5311086
    Patrick

  • Cannot update or install Itunes

    I haven't been able to install any updates for itunes for awhile now. Today I thought I'd try again for the newest version.
    Here's my error message:
    "There is a problem with this Windows Installer package. A program run as part of the set up did not finish as expected. Contact support personel or package vendor."
    I tried uninstalling apple components and am still getting the same message. I am ready to cry as I dont have ANY Itunes on my computer now.
    Any assistance would be apprciated.
    Thanks

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features > highlight ASU and click CHANGE then REPAIR,

Maybe you are looking for