Cannot load photos from pc to iphone 5

I just got a new iPhone 5 and plugged it into my PC so that I can transfer photos from the PC to the phone, but there was no access to the phone.  The first time I plugged it in, I was offered a dialogue box which allowed me to transfer files between folders.  Today I plugged it in for only the second time, and there was no dialogue box, nor any other means of accessing the phone.  Opening "computer" on my PC should have shown my phone as a drive but it was not there.  Has anyone experienced this and found a solution?
Thanks
Eileen

To sync photos from a folder on your hard disk to your device
Drag the images you want into a folder on your computer. If you want images to appear in separate photo albums on your device, create folders inside the main folder and drag images into the new folders.
In iTunes, select the device icon in the Devices list on the left.
Choose "Sync photos from."
Select Choose Folder from the pop-up menu and choose your main image folder.

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