Cannot load previous purchases in iTunes 10.3

In iTunes 10.3.1 I cannot download anything from the cloud. Whenever I go to the "download previous purchases" section it always tells me " temporarily unable to load your purchased items". It's been like this since 10.3 beta was released. Is there something I can do or is it iTunes itself? I've tried searching for help and no one seems to have this problem, or at least not enough where I can find them. I've also found that when I go to the "Purchases" tab in the iTunes Store I get the error -1202. I've tried searched that error and my time and date are correct, but when I try to copy link and open in browser I get an 500 internal error. I am able to get to purchase history though by clicking the "Purchased" tab on the sidebar of iTunes and clicking the "download previous purchases" as I mentione before.

Hi,
I have the exact same issue. I cannot view my purchases in the iTunes store and cannot subscribe to podcasts, among other things. The stuff I already tried (multiple times):
- Checked date and time
- Latest iTunes version
- All Windows updates installed
- Installed the March 2011 root certificates update
- Disabled "Check certificate revocation" in IE(8)
- Uninstalled, rebooted and reinstalled iTunes
- Deleted all Apple and Apple Computer folders in C:\Users\MyUserName\AppData\ [ Local | LocalLow | Roaming ], thus creating an entirely new profile on next iTunes start
- Rebooted PC several times
I'm running Windows 7 64bit with iTunes 64bit latest (10.3.1.55)
I really hope to have this resolved soon, so any help would be greatly appreciated!
Thanks,
K!

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