Cannot load QXD file into Indesign CS3

Hi,
I'm trying to open up a Quark QXD file in Indesign CS3. It find finds the file as a readable file, but when trying to open I get the error message that it cannot open the file - Adobe Indesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.
Adobe support lists this as an importable file, and tells me where the plug-in is stored - I've checked and do have it (I can find it in C:\Program Files\Adobe\Adobe InDesign CS3\Plug-Ins\Filters\Sangam Readers) Reader for QuarkXpress.smrd. The QXD file is not in use anywhere else.
Is it possible to check if this plug-in is actually loaded and if it's not, how do I install it? Has anybody else had this problem?
Any help gratefully received!!!

InDesign cannot directly open Quark files later than version 4 due to encryption. If your files are from a later version you can use the Q2ID plugin from Markzware.
Peter

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