Cannot load the latest version of iTunes because it says the older version cannot be romoved..

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Troubleshooting issues with iTunes for Windows updates

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I cannot download the latest update for itunes because it say the file itunes.msi is missing

I cannot download the latest update for itunes because it says that the file itunes.msi is missing

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When i try and update my itunes to the version needed for ios7, it says my older version of itunes can not be uninstalled.

when i try and update my itunes to the version needed for ios7, it says my older version of itunes can not be uninstalled.
it's annoying me now as it won't let me put music on my phone.

Download iTunes here: http://www.apple.com/itunes/download/
If you're trying to connect your iPod to a new computer that doesn't have your iTunes library on it already then see Recover your iTunes library from your iPod or iOS device.
tt2

My phone will not sync with itunes because it says the mobile device service is not started. How do I change this

My phone will not sync with itunes because it says the mobile device service is not started. How do I change this

Hi,
See this Link:
AMDS for Windows
http://support.apple.com/kb/TS1567
Cheers,

Installed the latest iPhone update, iTunes asking to restore the iPhone

I bought the Nike sensor and iTunes asked to install the latest iPhone update, so I did. Computer crashed (blue screen appeared) - turned it back on, plugged the iPhone in and iTunes asking to restore the iPhone. It starts the restore process and than blue screen appears again. Now the iPhone doesn't work - tried to reset it. It says to connect to the iTunes, but every time I do this the computer crashes (blue screen). Help!!!

Agree with the above: Computer issue, the Windows Blue Screen of Death (BSOD).
I'd take it to an Apple store with an appointment per
http://www.apple.com/retail/geniusbar/
Phil

My mac had it's original software re-installed by Apple. since they did this, my airbook pro will not recognize my iphone in Itunes, and I cannot update the latest version of itunes, because it says I'm not running the latest version mac software????

I my macbook pro will not recognize my iphone. I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software. When I go to update my software, it's telling me I'm running the latest version??? HELP!!

you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to run Iphone 5

HT1222 I dont know what password they need for installing the latest version of itunes because it isnt the same as my apple id

How am i supposed to download the latest itunes version if i dont know the password because its not the same as my apple id password

The password being requested is, as for any Mac OS X software update or application installation, the password to your user account in Mac OS X, or the user name and password to an account in Mac OS X that has administrator privileges if your account does not.
Regards.

Can't Install iTunes because QuickTime recognizes an older version.

I tried to upgrade my iTunes from 7.4 to 7.6 but I could not so I completly uninstalled iTunes and QuickTime. When I reinstalled iTunes I got an error message saying "A newer version of QuickTime is already installed. This installation cannot proceed wihle the newer version of QuickTime is installed." I have uninstalled everything apple related. I have downloaded the Windows utility cleaner and I am still having problems. I forgot to add that I am using Windows Vista 32 Bit. I cleared my Temp and had my brother come over and help me open the registry and we deleted every QuickTime related file. I still have this error message and do not know what to do. Any help would be much appreiciated. It is a good thing I backed up my Library on a disk.

Take a look in Task Manager just to see if anything Apple related is running, perhaps iPod or Apple mobile device related. Also right click on My Computer go to Manage + to expand Services and Applications then click on Services, to also see if anything Apple related is running.
One more thing comes to mind. There has been problems with QT instalations when K-Lite & Ace codecs have been installed on a computer. If you go to Search, you may want to look up some of b noir's post on this issue, if in fact these codecs were installed on the computer.
Message was edited by: Jacumba

HT1926 Why ,when Itry to install the latest update for iTunes does it say that my iTunes signature is "invalid" when I have used this same computer for years and have installed all the previous updates? Thank you.

Why, when I try to install the latest iTunes update, itsays that I have an "invalid" signature...I have used this same machine and have installed all the previous updates with no problem.

That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

HT2311 this didn't help me at all. I am unable to download the updated version of itunes because it says I need the Mac OS X 10.6.8 or later. I have gone to my updates and my computer says that all of my updates are current. Please help me figure this

I need to know what it is I need to do to get this done so I can download the new itunes. Because as it is I am unable to connect my iphone to my itunes account

You need to upgrade to Mac OS X 10.6, which requires an Intel Mac with at least 1GB of RAM. Choose About this Mac from the Apple menu to check your Mac's CPU and amount of installed RAM.
(81765)

I can't update iTunes because it says the download is corrupted. Help!

I've tried updating to iTunes 10.5 through software updates and downloading directly from the website. Each time it says that it can't be installed because the update cannot be expanded and will be checked next time software updates run. What should I do???

Thanks alot
It worked 100%
I shut down my computer every night
That must not be the same thing as restarting it
Anyway, it updated just fine
Thanks again

My mac will not update the new version of iTunes. It says "the update could not be verified. It may have been corrupted during downloading." Help please!

Please someone help me!

With that one, I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

If you're using a fourth generation or earlier iPod touch, click here and download the software.
If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
(73046)

Cannot load the latest version of iTunes because it says the older version cannot be romoved..

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