Cannot locate missing media
I cannot locate missing media. When I try to locate it, and browse my computer I cannot find it
Have you deleted or renamed any directories on your computer, and you've checked the recycle bin/trash can in case they are in there ?
If it's not on your computer then do you have a backup of your library that you can copy the missing items back from, or do you have them on an iOS device to copy them from ? You can copy iTunes purchases back from a device via File > Devices > Transfer Purchases, or you might be able to redownload them via the Purchased section of your account (whether you can redownload them depends upon your country, the type of item, if they are still in the store, and if you've moved countries since buying them) - on the current version of iTunes (iTunes 12) click on your id towards the top right of the iTunes screen and then click Purchased on the popup :
For both copying back from a device and redownloading you will need to delete the entries from your iTunes library (where you are getting the 'unable to locate' message) for iTunes to allow you to do copy/redownload them.
To copy back from a device media that wasn't bought from iTunes you will need a third-party program on your computer to copy them back : Recover your iTunes library from your iPod or iOS device
Missing items : iTunes: Finding lost media and downloads - Apple Support
Similar Messages
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ITunes 12.0.1 on Yosemite cannot locate my music after Time Machine migration
Hi hi
On my old 2008 iMac, my iTunes consists of music media on the internal iMac hdd and on an external HDD.
The option "Copy files to iTunes Media folder when adding to library" was left unchecked on my iTunes.
My 2008 iMac froze and stopped working thereafter a few days ago and I bought a new iMac.
After updating my new iMac to Yosemite, I transferred my old iMac settings and data from the most recent Time Machine backup via Migration Assistant.
Loaded iTunes on my new iMac and noticed that certain playlist are not working, i.e. cannot locate the media file.
I narrowed those unplayable playlists to the music located on my external HDD.
For those that were working, when I get info on the music files, they were located in my new iMac's internal HDD that were transferred over from my Time Machine backup, i.e. ~/Downloads/MP3s/etc.
Those that were unplayable and located in my external HDD points to ' ~/user/xxx/Music/iTunes/iTunes media', roughly along this line despite my old external HDD being plugged into my new iMac.
May get some help as to how to get the unplayable media on my external HDD working on my new iMac?
Any help will be greatly appreciated. Thank you.actually i have same problem with yours. Finally i get iTunes update from apple website, not thru app store.
but so far i still have no idea to make those iTunes update(8 times) disappear.
it's really ugly in that page.
maybe some one have idea to solve it , please advise it. it will be appreciated much ~ -
All my media is on a portable hard drive. I installed Itunes on a new computer, and scanned the portable hard drive, thus creating a new library on the new computer. The portable drive now has a different drive letter. Now, the library cannot locate any of the songs because when it was created it (I assume) linked to the other drive letter. Now, from what I understand, I can select a (song, album etc) and then browse to the new location. But I have thousands of songs.
I need a way to re-identify as the whole group. And because this is a portable hard drive, this could happen on a daily basis, so I know there must be some other process I am missing. I guess I could delete the library and rescan the drive and create a new library every time I reconnect the hard drive, but that seems inefficient and time consuming. Oh, Windows 8.1 and Itunes 12.1.1.4, if that matters.
Am I missing some simple step to this?See turingtest2's user tip on Make a split library portable - the best approach is to have the complete library (database, artwork, etc. as well as media) on the external drive. This layout is not only robust against changes in drive letters, but also means that the external drive can be used with any system running iTunes - just hold down SHIFT while starting iTunes and select the library on the external drive.
A quick fix, of course, is to use Windows' Disk Management facilities to reset the external HDD's drive letter to match the locations stored in the iTunes database. -
Cannot download itunes, error message says I am missing media accessibility.dll Can you help me?
I cannot download itunes on my PC. Error message says i am missing Media Accessibility.dll Can anyone help?
Hi, you may have resolved this issue already, but if not...
There should be one copy of MediaAccessibility.dll in the folder:
C:\Program Files\Common Files\Apple\Apple Application Support (32-bit systems) or
C:\Program Files (x86)\Common Files\Apple\Apple Application Support (64-bit systems)
If you can locate the file, right-click on it and select Properties, then on theDetails tab it should have File Version - 48.1.0.11. If it has a different version number then it is out of date and is likely to be cause of the problem.
Please search your Programs Files and/or Programs Files (x86) folders for all copies of the file MediaAccessibility.dll - Any other copies of the file in different locations are likely to be out of date, but might be called in error by an executable file in the same folder, thereby causing the error.
Should you find more than one copy of MediaAccessibility.dll could you please let me know in which other locations it was found. This will let us more effectively help others with the same issue by suggesting where they should look. If you have the correct version, in the correct place, then deleting any others should fix your problem. This is similar to the QTMovieWin.dll issue dealt with in the first box of the user tip Troubleshooting issues with iTunes for Windows updates.
If you don't have the correct version of the file then completely removing all components, deleting the named folders, and reinstalling as suggested in the second box of the user tip should work. You could try repairing Apple Application Support alone from the the Programs and Features or Add/Remove Programs control panel first as that would be quicker, but only if it works.
tt2 -
SQL Server 2012 - Clustered installation fails - cannot locate MSIs
Hi forum
I have a query relating to SQL Server 2012 installation, on Windows Server 2012 R2 - SQL Server is Enterprise, Windows is SQL Server Standard Edition.
Our windows team have created two Windows Server 2012 machines, and installed and got cluster services running.
We've tried the installation of SQL Server 2012 RTM, slipstream SP1 and slipstream SP2, and all come up with an error during the installation - I've even tried the trial version of SQL Server 2012 (SP1), just in case there is a media issue.
Immediately after the window which it is installing the installation files, we get the error:
SQL Server Setup has encountered the following error:
Failed to retrieve data for this request.
You'll see in the logfile of the installation below, that the installer cannot locate specific MSI files
e.g.
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\x64\sql_fulltext.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\x86\sql_fulltext.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\x64\sql_dq.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\x86\sql_dq.msi' does not exist
I've expanded and checked the ISO / IMG files and these files do not exist.
I'd suspect media corruption, however, the installer works fine on a stand-alone machine, and the same files are missing from two separate sets of installation media - so I think that rules it out.
If someone could give us a clue over what the problem is, we'd really appreciate it - we're trying to create a 2012 availability group setup, so need cluster services...
Many thanks
Carl.
LOGFILE:-----------------------------------------------------------------------------------------------------------
(01) 2015-03-02 11:29:12 Slp: Log provider 'Microsoft.SqlServer.Chainer.Infrastructure.LogProviderFile' has been registered
(01) 2015-03-02 11:29:12 Slp: Log provider 'Microsoft.SqlServer.Chainer.Infrastructure.LogProviderStatus' has been registered
(01) 2015-03-02 11:29:13 Slp: Reading XML resource 'Microsoft.SQL.Chainer.PackageData.Package.xml'
(01) 2015-03-02 11:29:13 Slp: Reading schema resource 'Microsoft.SQL.Chainer.Package.Package.xsd'
(01) 2015-03-02 11:29:13 Slp: Document 'Microsoft.SQL.Chainer.PackageData.Package.xml' validated with schema 'Microsoft.SQL.Chainer.Package.Package.xsd' has been successfuly loaded into datastore path '/Datastore/Package'
(01) 2015-03-02 11:29:13 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:13 Slp: Running Action: ReadProductXML
(01) 2015-03-02 11:29:13 Slp: Reading XML resource 'Microsoft.SQL.Chainer.Product.Product.xml'
(01) 2015-03-02 11:29:13 Slp: Document 'Microsoft.SQL.Chainer.Product.Product.xml' validated with schema 'Microsoft.SQL.Chainer.Product.Product.xsd' has been successfuly loaded into datastore path '/Datastore/Product'
(01) 2015-03-02 11:29:13 Slp: Completed Action: ReadProductXML, returned True
(01) 2015-03-02 11:29:13 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:13 Slp: Running Action: LoadExtensions
(01) 2015-03-02 11:29:13 Slp: Loading extension 'MSI' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.MsiExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'MSI' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'PackageChainer' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.PackageChainerExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'PackageChainer' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'Config' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.ConfigExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'Config' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'Common' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Chainer.ExtensionCommon.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'Common' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'SqlConfigBase' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.SqlConfigBase.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'SqlConfigBase' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'Slp' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.SetupExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'Slp' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'RulesEngine' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.RulesEngineExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'RulesEngine' version '11.0.5058.0' loaded
Truncated due to limitations of posting
(01) 2015-03-02 11:29:13 Slp: Extension 'FulltextConfig' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'ScoExtension' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.ScoExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'ScoExtension' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'Infrastructure' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Chainer.Infrastructure.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'Infrastructure' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'UtilityConfig' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.UtilityExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'UtilityConfig' version '11.0.2100.60' loaded
(01) 2015-03-02 11:29:13 Slp: Loading extension 'SmartSetup' from file 'C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\SQLServer2012\x64\.\Microsoft.SqlServer.Configuration.SmartSetupExtension.dll'
(01) 2015-03-02 11:29:13 Slp: Extension 'SmartSetup' version '11.0.5058.0' loaded
(01) 2015-03-02 11:29:13 Slp: Completed Action: LoadExtensions, returned True
(01) 2015-03-02 11:29:13 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:13 Slp: Running Action: ExecuteBootstrapAfterExtensionsLoaded
(01) 2015-03-02 11:29:14 Slp: Workflow to execute: 'BOOTSTRAPAFTEREXTENSIONSLOADED'
(01) 2015-03-02 11:29:14 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:14 Slp: Running Action: SetGlobalPackageFlags
(01) 2015-03-02 11:29:14 Slp: Completed Action: SetGlobalPackageFlags, returned True
(01) 2015-03-02 11:29:14 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:14 Slp: Running Action: LoadPackageDatastoreObjects
(01) 2015-03-02 11:29:14 Slp: Reading schema resource 'Microsoft.SqlServer.Configuration.SetupExtension.SlpChainerInputSettings.xsd'
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.SetupExtension.SlpChainerInputSettingsDefaults.xml'
(01) 2015-03-02 11:29:14 Slp: Document 'Microsoft.SqlServer.Configuration.SetupExtension.SlpChainerInputSettingsDefaults.xml' validated with schema 'Microsoft.SqlServer.Configuration.SetupExtension.SlpChainerInputSettings.xsd'
loaded into datastore path '/Datastore/InputSettings/ChainerSettings/SlpSettings'
(01) 2015-03-02 11:29:14 Slp: Reading schema resource 'Microsoft.SqlServer.Configuration.SetupExtension.SlpFeatureInputSettings.xsd'
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.SetupExtension.SlpFeatureInputSettingDefaults.xml'
Truncated due to limitations of posting
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.Cluster.ClusterNodePublicConfig.xml'
(01) 2015-03-02 11:29:14 Slp: Document 'Microsoft.SqlServer.Configuration.Cluster.ClusterNodePublicConfig.xml' validated with schema 'Microsoft.SqlServer.Configuration.Cluster.ClusterNodePublicConfig.xsd' loaded into datastore
path '/Datastore/ProductSettings/ClusterNode/Public'
(01) 2015-03-02 11:29:14 Slp: Reading schema resource 'Microsoft.SqlServer.Configuration.SlpExtension.SQLServerSCPPrivateSettings.xsd'
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.SlpExtension.SQLServerSCPPrivateSettings.xml'
(01) 2015-03-02 11:29:14 Slp: Document 'Microsoft.SqlServer.Configuration.SlpExtension.SQLServerSCPPrivateSettings.xml' validated with schema 'Microsoft.SqlServer.Configuration.SlpExtension.SQLServerSCPPrivateSettings.xsd' loaded
into datastore path '/Datastore/ProductSettings/SQLServerSCP/Private'
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.Cluster.ClusterNodesStatusPublicConfig.xml'
(01) 2015-03-02 11:29:14 Slp: Document 'Microsoft.SqlServer.Configuration.Cluster.ClusterNodesStatusPublicConfig.xml' loaded into datastore path '/Datastore/ProductSettings/ClusterNodesStatus/Public'
(01) 2015-03-02 11:29:14 Slp: Reading schema resource 'Microsoft.SqlServer.Configuration.ASExtension.ASSPIInputSettings.xsd'
(01) 2015-03-02 11:29:14 Slp: Reading XML resource 'Microsoft.SqlServer.Configuration.ASExtension.ASSPIInputSettingsDefaults.xml'
(01) 2015-03-02 11:29:14 Slp: Document 'Microsoft.SqlServer.Configuration.ASExtension.ASSPIInputSettingsDefaults.xml' validated with schema 'Microsoft.SqlServer.Configuration.ASExtension.ASSPIInputSettings.xsd' loaded into datastore
path '/Datastore/ProductSettings/ASSIP/Public'
(01) 2015-03-02 11:29:14 Slp: Completed Action: LoadPackageDatastoreObjects, returned True
(01) 2015-03-02 11:29:14 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:14 Slp: Running Action: InitializeInputSettingStore
(01) 2015-03-02 11:29:15 Slp: Completed Action: InitializeInputSettingStore, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: InitializeRoleService
(01) 2015-03-02 11:29:15 Slp: Loading role: SPI_AS_NewFarm
(01) 2015-03-02 11:29:15 Slp: Loading role: SPI_AS_ExistingFarm
(01) 2015-03-02 11:29:15 Slp: Loading role: AllFeatures_WithDefaults
(01) 2015-03-02 11:29:15 Slp: Completed Action: InitializeRoleService, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: ProcessChainerCommandLineArguments
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: WORKFLOW
(01) 2015-03-02 11:29:15 Slp: Value specified: INSTALL
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: NotSpecified
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: TIMESTAMP
(01) 2015-03-02 11:29:15 Slp: Value specified: 20150302_112838
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: Default
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: LOGMARKER
(01) 2015-03-02 11:29:15 Slp: Value specified:
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: Default
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: MEDIASOURCE
(01) 2015-03-02 11:29:15 Slp: Value specified: E:\
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: NotSpecified
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: INSTALLMEDIAPATH
(01) 2015-03-02 11:29:15 Slp: Value specified: E:\x64\setup\
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: NotSpecified
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: ENU
(01) 2015-03-02 11:29:15 Slp: Value specified: True
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: Default
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: MEDIALAYOUT
(01) 2015-03-02 11:29:15 Slp: Value specified: Full
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: Default
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: ACTION
(01) 2015-03-02 11:29:15 Slp: Value specified: INSTALL
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: NotSpecified
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: CUPIDDISPLAYED
(01) 2015-03-02 11:29:15 Slp: Value specified: FALSE
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: Default
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: PID
(01) 2015-03-02 11:29:15 Slp: New setting source: CommandLine; previous setting source: NotSpecified
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Completed Action: ProcessChainerCommandLineArguments, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: ProcessMediaChainerConfigFileArguments
(01) 2015-03-02 11:29:15 Slp: Procssing media configuration file E:\x64\setup\..\DefaultSetup.ini.
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Setting: PID
(01) 2015-03-02 11:29:15 Slp: New setting source: ConfigFile; previous setting source: CommandLine. The previous setting values were preserved.
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------
(01) 2015-03-02 11:29:15 Slp: Completed Action: ProcessMediaChainerConfigFileArguments, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: ProcessChainerConfigFileArguments
(01) 2015-03-02 11:29:15 Slp: Completed Action: ProcessChainerConfigFileArguments, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: ProcessSlipstreamParameters
(01) 2015-03-02 11:29:15 Slp: Completed Action: ProcessSlipstreamParameters, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Skipping Action: SetRoleAndUIModeForExpressMedia
(01) 2015-03-02 11:29:15 Slp: Action is being skipped due to the following restrictions:
(01) 2015-03-02 11:29:15 Slp: Condition "IsMediaExpress" did not pass as it returned false and true was expected.
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: InitializeRetryHandler
(01) 2015-03-02 11:29:15 Slp: Completed Action: InitializeRetryHandler, returned True
(01) 2015-03-02 11:29:15 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:15 Slp: Running Action: ValidateChainerSetting
(01) 2015-03-02 11:29:15 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:15 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:15 Slp: -- PidInfoProvider : Compute new PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Read lcid 1033 from CultureInfo
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: Completed Action: ValidateChainerSetting, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ProcessFeatureCommandLineArguments
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------
(01) 2015-03-02 11:29:16 Slp: Completed Action: ProcessFeatureCommandLineArguments, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ProcessMediaFeatureConfigFileArguments
(01) 2015-03-02 11:29:16 Slp: Procssing media configuration file E:\x64\setup\..\DefaultSetup.ini.
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------
(01) 2015-03-02 11:29:16 Slp: Completed Action: ProcessMediaFeatureConfigFileArguments, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ProcessFeatureConfigFileArguments
(01) 2015-03-02 11:29:16 Slp: Completed Action: ProcessFeatureConfigFileArguments, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: StartSqmSession
(01) 2015-03-02 11:29:16 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
(01) 2015-03-02 11:29:16 Slp: Sco: Attempting to open registry subkey Software\Microsoft\Microsoft SQL Server\110
(01) 2015-03-02 11:29:16 Slp: Sco: Attempting to get registry value CustomerFeedback
(01) 2015-03-02 11:29:16 Slp: SQM Service: Sqm does not have active session.
(01) 2015-03-02 11:29:16 Slp: SQM is opted-out by command line parameter /SQMREPORTING or registry key setting, SQM session is closed
(01) 2015-03-02 11:29:16 Slp: Completed Action: StartSqmSession, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ValidateSettingsAgainstScenario
(01) 2015-03-02 11:29:16 Slp: Scenario: Install
(01) 2015-03-02 11:29:16 Slp: Completed Action: ValidateSettingsAgainstScenario, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: FinalCalculateSettings
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid is normalizing input pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : NormalizePid found a pid containing dashes, assuming pid is normalized, output pid
(01) 2015-03-02 11:29:16 Slp: -- PidInfoProvider : Use cached PID
(01) 2015-03-02 11:29:16 Slp: Completed Action: FinalCalculateSettings, returned True
(01) 2015-03-02 11:29:16 Slp: Completed Action: ExecuteBootstrapAfterExtensionsLoaded, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: SetInstallScenarioFlags
(01) 2015-03-02 11:29:16 Slp: Completed Action: SetInstallScenarioFlags, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ExecuteInitWorkflow
(01) 2015-03-02 11:29:16 Slp: Workflow to execute: 'STANDARDTOPLEVELINIT'
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: SetStandardTopLevelScenarioFlags
(01) 2015-03-02 11:29:16 Slp: Completed Action: SetStandardTopLevelScenarioFlags, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: ExecuteUpdateInitWorkflow
(01) 2015-03-02 11:29:16 Slp: Workflow to execute: 'InitializeUpdateSearch'
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: SetJobId
(01) 2015-03-02 11:29:16 Slp: Completed Action: SetJobId, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: AddSmartSetupEnginesAction
(01) 2015-03-02 11:29:16 Slp: Registered update search engine 'SfxcabSearchEngine'
(01) 2015-03-02 11:29:16 Slp: Registered update search engine 'SlipstreamSearchEngine'
(01) 2015-03-02 11:29:16 Slp: Registered update search engine 'MuSearchEngine'
(01) 2015-03-02 11:29:16 Slp: Registered update download engine 'MuDownloadEngine'
(01) 2015-03-02 11:29:16 Slp: Registered update extract engine 'SfxcabExtractEngine'
(01) 2015-03-02 11:29:16 Slp: Completed Action: AddSmartSetupEnginesAction, returned True
(01) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:16 Slp: Running Action: RunSmartSetupWorkflow
(09) 2015-03-02 11:29:16 Slp: ----------------------------------------------------------------------
(09) 2015-03-02 11:29:16 Slp: Running Action: SearchUpdatesAction
(09) 2015-03-02 11:29:17 Slp:
(09) 2015-03-02 11:29:17 Slp: Microsoft Update Details:
(09) 2015-03-02 11:29:17 Slp: Category ID searched on Microsoft Update: 7fe4630a-0330-4b01-a5e6-a77c7ad34eb0
(01) 2015-03-02 11:29:17 Slp: Completed Action: RunSmartSetupWorkflow, returned True
(01) 2015-03-02 11:29:17 Slp: Completed Action: ExecuteUpdateInitWorkflow, returned True
(01) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:17 Slp: Running Action: ExecuteInitWorkflow
(01) 2015-03-02 11:29:17 Slp: Workflow to execute: 'INITIALIZATION'
(01) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:17 Slp: Running Action: AddPackageEnginesAction
(01) 2015-03-02 11:29:17 Slp: Completed Action: AddPackageEnginesAction, returned True
(01) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:17 Slp: Running Action: AddPackageInstallerEnginesAction
(01) 2015-03-02 11:29:17 Slp: Completed Action: AddPackageInstallerEnginesAction, returned True
(01) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(01) 2015-03-02 11:29:17 Slp: Running Action: InitializeMsiExtension
(09) 2015-03-02 11:29:17 Slp: Major version of the Windows Update Agent: 8
(09) 2015-03-02 11:29:17 Slp: Minor version of the Windows Update Agent: 0
(09) 2015-03-02 11:29:17 Slp: Version of Wuapi.dll:
7.9.9600.17489
(09) 2015-03-02 11:29:17 Slp:
(09) 2015-03-02 11:29:17 Slp: Completed Action: SearchUpdatesAction, returned True
(09) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(09) 2015-03-02 11:29:17 Slp: Running Action: PackageDownloadAction
(09) 2015-03-02 11:29:17 Slp: Completed Action: PackageDownloadAction, returned True
(09) 2015-03-02 11:29:17 Slp: ----------------------------------------------------------------------
(09) 2015-03-02 11:29:17 Slp: Running Action: PackageExtractAction
(09) 2015-03-02 11:29:17 Slp: Completed Action: PackageExtractAction, returned True
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_runtime_lp_32_Cpu32_1033 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_runtime_lp_32_Cpu32_1053 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_runtime_lp_64_Cpu64_1033 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_runtime_lp_64_Cpu64_1053 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_designtime_lp_Cpu32_1033 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_vsta_designtime_lp_Cpu32_1053 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_VSHelpLP_Cpu64_1033 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_VSHelpLP_Cpu64_1046 and directory SystemDrive
(01) 2015-03-02 11:29:17 Slp: SLP: MsiExtension.GetDiskCost: Warning: No matched disk size is detected for feature ALL_VSHelpLP_Cpu64_1053 and directory SystemDrive
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\sql_engine_core_inst_msi\x64\sql_engine_core_inst.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\x64\setup\sql_engine_core_inst_msi\x86\sql_engine_core_inst.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1028_CHT_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1028_CHT_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1031_DEU_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1031_DEU_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1033_ENU_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1036_FRA_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1036_FRA_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1040_ITA_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1040_ITA_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1041_JPN_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1041_JPN_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1042_KOR_LP\x64\setup\sql_engine_core_inst_loc_msi\x64\sql_engine_core_inst_loc.msi' does not exist
(01) 2015-03-02 11:29:18 Slp: Sco: File 'E:\1042_KOR_LP\x64\setup\sql_engine_core_inst_loc_msi\sql_engine_core_inst_loc.msi' does not exist
Truncated due to limitations of posting
at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.ProcessDTbl(DataTable dt, Int32 level)
at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectSqlDiscoveryData(String machineName)
at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.CollectDiscoveryData(String machineName)
at Microsoft.SqlServer.Chainer.Infrastructure.SqlDiscoveryDatastoreInterface.LoadData(IEnumerable`1 machineNames, String discoveryDocRootPath, String clusterDiscoveryDocRootPath)
(01) 2015-03-02 11:29:20 Slp: Error: Action "Microsoft.SqlServer.Configuration.SetupExtension.RunDiscoveryAction" threw an exception during execution.
(01) 2015-03-02 11:29:20 Slp: Microsoft.SqlServer.Setup.Chainer.Workflow.ActionExecutionException: Failed to retrieve data for this request. ---> Microsoft.SqlServer.Management.Sdk.Sfc.EnumeratorException: Failed to retrieve
data for this request. ---> Microsoft.SqlServer.Configuration.Sco.SqlRegistryException: The network path was not found.
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.CreateBaseKey(ServiceContainer ctx, String machineName, IntPtr hKey, String keyName, RegistryAccess access, RegistryView view)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Configuration.Sco.SqlRegistry.GetLocalMachine(ServiceContainer ctx, String machineName, RegistryAccess access, RegistryView view)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineRootKey(ServiceContainer ctx, String machineName, RegistryView registryView)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryUtils.GetLocalMachineSubKey(ServiceContainer ctx, String machineName, RegistryView regView, String regPath, RegistryAccess registryAccess)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String machineName, RegistryView regView)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String machineName)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req, Object ci)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)
(01) 2015-03-02 11:29:20 Slp: --- End of inner exception stack trace ---
Truncated due to limitations of posting
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.GetSql2kMsiInstanceListInHive(String machineName,
RegistryView regView)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.DiscoveryEnumObject.LoadSql2kInstanceList(String machineName)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Discovery.Product.GetData(EnumResult erParent)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData()
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Environment.GetData(Request req, Object ci)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.GetData(Object connectionInfo, Request request)
(01) 2015-03-02 11:29:20 Slp: at Microsoft.SqlServer.Management.Sdk.Sfc.Enumerator.Process(Object connectionInfo, Request request)Hello,
What the summary.txt log file says? Could you share the content of that file with us?
Have you tried to copy the media to a local drive, unzip the ISO file into a folder and run SQL Server setup from there.
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com -
ITunes Files Lost & Really Cannot Locate, Please Help!
Hi all
I have just downloaded the latest iTunes update and the latest IOS sodtware update 8.1 for my iPhone.
However, I have noticed my iTunes on my laptop has all gone wrong. The majority of my music has the ' ! ' symbol next to it and the usual 'Cannot Locate File' message. I have read several forums on here about the dragging of the 'iTunes Library' file to desktop, opening iTunes and then importing a New Playlist but this is only finding the music that I have purchased via the store opposed to the majority of my music that has been installed onto iTunes by copying from CD.
I am at a loss as to where they have gone or where they would have gone. Can anyone help?
Many thanksThe "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
tt2 -
iTunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?
Hello, nwestpha.
Thank you for visiting Apple Support Communities.
You may find this article helpful in locating your missing media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Cheers,
Jason H. -
So basically I tried to back up my itunes library to my external hard drive and when I followed the instructions and then went to play a song it said Orginal file cannot be found. It said that for all of the songs. I'm not sure how to fix what I did, I already tried consolidating and all of that stuff and it didn't locate the files. I'm guessing that I somehow deleted the original songs along the way. I synced my iPhone without knowing what I did and surprisingly all of the music is still on my phone. So now that I've completely screwed up my iTunes account, I need to know how to get all my music back onto my iTunes account and have that library only on my external hard drive, not my computer. Everything looks fine on my iTunes besides the fact that it cannot locate the files but what I'm afraid of is me syncing and backing up my iPhone and then being left with no music because it syncs to the empty songs. How can I fix this? and if I can't fix my iTunes library is there anyway for me to still be able to backup my iphone and all the music on it, without erasing my music?
Well I'm not sure if I correctly backed up my itunes library because when trying to open itunes from that back up it keeps saying original file not found. Okay this is going to sound confusing but bear with me. I "backed up" my itunes, meaning I just dragged and dropped the iTunes folder into my external hardrive, and then I changed the destination on iTunes to open from my external hardrive. It was working fine when I did that, however I did that just on my own, I didn't know about consolidating the files or any of that so I hadn't done that before copying the folder to my external hard drive. I can't remember but I'm pretty sure I deleted the iTunes folder after I had copied it to my external hardrive. So I did that and it was working fine, I was able to open my itunes with my external hardrive. BUT yesterday I thought that I hadn't done it correctly because I didn't consolidate the files and all that, so I wanted to be more thorough and do that, I followed the steps to do that but when I did that I think it got all the files from my computer and not from my external hard drive so it basically didn't find anything on my computer because I had deleted them. And like an idiot, I replaced the iTunes folder on my external hard drive (the one I did correctly the first time), with the one I did wrong. So I believe I pretty much deleted all the music files from both my external hard drive and my computer. Please correct me if I'm wrong?
I believe getting all my music back on my itunes is a lost cause. BUT I still have all my songs and stuff on my iPhone. My question is, if I plug my phone into my computer and sync it, will it erase all my songs from my phone? A little more info, my iTunes still has the names and stuff of all my songs, they just can't be played because the files are missing, my iPhone doesn't need to erase and sync when I plug in my phone because it's already synced to my computer. What I'm afraid of is when I plug in my phone to backup and sync, will it erase my music because it can't find the files on my computer or external hard drive anymore? Or will it just leave the songs because they're already there (on my phone) and only sync the new songs that I've downloaded? I just need to know is my iTunes still going to be functional as far as me being able to backup my phone?
I have a lot of songs purchased from iTunes but a lot (like 60%) are from CDs that I no longer have. So re-downloading my music would only account for 40% of my library. -
I have not updated my iPhone 3G since 2010 as I do not have a computer and have to use my daughters pc. She plugged in my phone to update through iTunes (which took all night) and in the morning it was completed. We backedup to the icloud but now mu pictures and contacts are missing. We cannot locate my contacts on icloud or on the phone.
How do I locate my missing contacts and put them back ON MY PHONE. I had over 150 contacts with information like phone numbers, birthdays, and anniversaries.
Do I need to restore the phone? Are they on the cloud?????Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?
It sounds like your iPhoto Advanced preferences are set to not copy photos during import, i.e. a Referenced library:
Check your Advanced preferences to see if that's the case. If it is the best solution would be to select the checkbox to copy the photos and reimport the photos from the flash drive. Then check the new import. It it was OK you can delete the previous event with the "missing" photos.
OT -
Cannot locate original music file error message???
cannot locate original music file error message ??? i transferred to a new laptop then some of my music collection seems to get this message .
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
ITunes cannot locate my music from my external hard drive
I am using the most uptodate software for mac book and itunes. Having followed all other discussions and located the media folder using preferences itunes still cannot locate my music, this is really frustating! All of my music is the the itunes media folder within the itunes folder on my external harddrive and it still wont find the music. Futher to this my library should have about 50,000 songs in it but itunes library is only showing 354 songs that all have the ! sign beside them.
Please can someone help me as this is annoying!
PS. this method worked fine on my windows until itunes had updated, since the recent update and my move to macbook pro my media cannot be foundOops, excuse me I think I misread the initial problem.
This solution might be more on track, though I don't understand why the 354 songs your library does list are broken...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2 -
ITunes cannot locates music files
I recently purchased a new Asus with Windows 8 and successfully (or so I thought) transferred music from my i phone 4. The computer is authorised. My phone recently became full as I have a lot of music, so I unticked some music and attempted to re-sync. All the files in ITunes then got an '!' symbol by them which means it could not locate files and removed everything from my phone.
After wasting many hours, I have managed to download all the applications and some music that I have purchased via ITunes - although most STILL has the ! by them and the store says I have downloaded them and won't let me do it again.
I have also changed the preferences to locate files from various copies I have made on external drives still with no success.
Strangely, when I have the I phone plugged in to the computer and as I'm syncing, it shows all of the audio files on the blue bar but just as it finishes syncing it reverts back to about 6 GB with the items in para 2 above.
Any ideas on how I get I Tunes to find the files??? I have loads of music loaded from CDs over the years and really don't want to spend the rest of my life reloading them.
Thanks in advance for any ideas. oh, I've also updated both ITunes and my phone to current software versions.
DebbieHello 2305deb,
We have an article to help find your missing media. Named iTunes: Finding lost media and downloads it can be found here http://support.apple.com/kb/ts1408.
Resolution
Follow the steps below to locate your missing iTunes media.
Resume any interrupted downloads
Choose Store > Check for Available Downloads from the iTunes menu. Click Resume if any downloads are listed as unfinished. For more information see How to resume interrupted iTunes Store downloads.
Check your iTunes media folder
For Mac OS X
For Windows 7 and Windows Vista
For Windows XP
Check your Trash/Recycle Bin
Check the Trash (Mac) or the Recycle Bin (Windows). If you're able to find any of your missing items, you can re-add them back to your iTunes library.
Mac OS X: Control + click (or right-click) on the item and choose Put Back.
Windows 7 and Windows Vista: Right-click on the item and choose Restore.
Windows XP: Right-click on the item and choose Restore.
If after restoring the item from the trash your media doesn't reappear in your iTunes library. You will need to locate the restored file in your iTunes Media folder and drag the item into your iTunes library window.
There are different instructions depending on the version of windows you have.
It is possible that you may need to re create the iTunes library and IF that is the case then here is an article to assist with that
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
Sterling -
Background Info
i have recently got rid of my Windows machine an am now using my MacBook as my main machine
On the old windows Desktop i had my music set up as follows
Itunes libary information:
C:\Documents and settings\Lee Robinson\My Documents\My Music\
all of the Music files were stored on the PC as follows
G:\Music\My Music
Before i got rid of the machine i backed up all of my music and my iTunes libary files as follows to a External USB Harddrive that is now connected to my mac
Music Located @
/Volumes/AFRO-PORT/My Music
the iTunes Libary is located at the following
/Volumes/AFRO-PORT/My Music/iTunes
what i then did was to copy my itunes libary files at /Volumes/AFRO-PORT/My Music/iTunes to my local Mac machine .....
/Users/Afroboy/Music
Problem
Now when i fire up Itunes, i have all my playlists, ratings abum art etc...... but the problem i have is that itunes cannot locate any of the files. I guess that this is because my entire libary is still pointing to
G:\Music\My Music - as on my old windows PC
How do i tell itunes that this is no longer where i keep my music and for the actual MP3 files itself it needs to look at the following path
/Volumes/AFRO-PORT/My Music
... all file structures within these 2 file directories remain the same
I would really appreciate the heklp- my music collection is quite big and i dont want to loose any of the work i have done building it up over the past 5 years
Cheers
LRHi - thanks for the response
yes thats right, i have always kept my itunes folder and the directory containing all of my actual media seperate
all of the Music files were stored on the PC as follows:
G:\Music\My Music
Itunes libary information:
C:\Documents and settings\Lee Robinson\My Documents\My Music\
Your quite right, doing the above method that i have, turns it really messy when you when you try to move your entire collection. i saw this article earlier today
iTunes: How to move your music to a new computer - http://support.apple.com/kb/HT4527
..........wish i followed it before hand
The only Semi work arond i have found is to go to File> Add libary.... and brows to what is now my new external drive with all my music on /Volumes/AFRO-PORT/My Music/ .
Once the import was complete it effectivly dupicated my entire libary - So i then went to
File > Display Duplicates to show duplicate items, sorted by date and removed all the duplicate items
.... So far seems to have worked ok however i have lost my play lists, their all on my iPod anyway so all seems fine now
As you said iTunes wants you to do thinngs in a certian way and it certianly makes you pay if you dont. So now my question is, so i dont have this problem in the future..... do i
A) Manually move all of my Music files to my iTunes Liabry and have everything in one folder (If i move manually where do i need to copy all my files to?)
B) Start from Scratch and let iTunes do it, so i have everything on the external disk -
I have now transfered my files of ripped CD's to my iTunes library three times Since upgrading to iTunes 11 and Windows 8. On each occassion, the conversion seems to occur fine, the files play, but when I close my computer and return the next day, iTunes says it cannot locate any of those files. Three times. Beginning to lose my temper. Advice? Suggestions? Could the fact that my original library is located on a network drive have anything to do with it? Thanks for your help, all.
Repair security permissions
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and system full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7/8 shouldn't be too different.
Repeat for the media folder if it isn't a subfolder of the iTunes folder.
tt2
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