Cannot lock permissions using Acrobat 9.0 extended

I am using Acrobat 9.0 exteneded & running windows XP pro. After I remove the security password for permissions, to make changes, I cannot re-apply the security. It is greyed out. I have been using 8.0 and it works fine, even on the file that 9.0 will not work with. I have tried removing the program and re-installing, I have applied the upgrades, and even tried it on my laptop. It does the same. Anyone have a suggestion as to what is wrong and how to repair it.see screen print. (Where it should be a white background under no security it is grey.)
Thanks

In my case it's with .puz files, which are crossword puzzle files used by sites like the New York Times and read by the application AcrossLite. I went into preferences and tried to change the action for the file type from "Save File" to AcrossLite but it would not take. Set it instead to "Always Ask" and then in the dialogue box selected AcrossLite and "always do this" and it gave an unknown error.
This is FF 4 on a Mac.

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Hi Rodney
Welcome to Apple Discussions
This sounds like one of those "oddities", contributed to by a few sources.
I can clear the Safari cache files as a temporary solution, but I encounter the same difficulties with the “problematic” files once they have been opened again.
Wondering if you disabled the Safari Cache would the refresh function work correctly? As a test you can disable the Safari Cache by Emptying the Cache first via the Safari menu, then Quit Safari. Now go to the Finder>Your User Library>Caches>Safari. Single click on the Safari folder, then Apple Key + I to open Info panel. There, check the "locked" box. This prevents further additions to the cache. The downside, you lose your ability to upload images etc. within Safari (my cache is disabled, so I use Firefox for the uploads).
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bluuskii wrote:
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I have been looking for a soultion for long time now but
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Hi Niall,
function(){return A.apply(null,[this].concat($A(arguments)))}
function(){return A.apply(null,[this].concat($A(arguments)))}
The app.execMenuItem works here. Is your form designed to be opened in Acrobat/Reader or are you opening the form in html?
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Can I get all the arguments that execMenuItem uses?
I really appreciate your help Niall.
PS: I couldn't reply earlier yesterday because my work is on the server and I was at home (my time is +3 GMT it was night when I got your reply)
Regards
Mazen

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I have been looking for a soultion for long time now but
couldn't find any.
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Thanks in advance for your valuable help.
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Hi Niall,
function(){return A.apply(null,[this].concat($A(arguments)))}
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For closing the application I tried app.execMenuItem("Exit"); and I got this error: InvalidArgsError: Invalid arguments.
function(){return A.apply(null,[this].concat($A(arguments)))}
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The customer has Adobe LC Reader Extension so I will use it to extend the PDF but right now I do use Acrobat so I don't need to extend the PDF everytime I need to test it.
Can I get all the arguments that execMenuItem uses?
I really appreciate your help Niall.
PS: I couldn't reply earlier yesterday because my work is on the server and I was at home (my time is +3 GMT it was night when I got your reply)
Regards
Mazen

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Cannot lock permissions using Acrobat 9.0 extended

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