Cannot log in iTunes Connect

Anyone sees this when you try to log in iTunes Connect?
Apprently I am supposed to set up "reset password question", but there is something wrong about the system. Is it only me, or everybody seeing this?

Email:
<www.apple.com/itunes/go/itunesconnect/contactus>
iTunes Connect Support <[email protected]>
[email protected]
Contact [email protected] to investigate signup issues.
clear Safari caches if issues, etc.
Apple Developer Relations:
(800) 633 2152
(408) 974 4897

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Cannot log into iTunes and App Store since 6.1 update (iphone 5)

I see many other of you having trouble with App Store in other discussions (App Store shows blank), me too.
And I also cannot log into iTunes through Settings-->iTunes & App Stores. After putting in my Apple ID and password it just doesn't go anywhere.
All of these started since I updated my iphone 5 from 6.0.2 to 6.1 yesterday. I've also updated my ipad 3 but it works just fine.
Any one can help?

Hi foxlolo,
Have you tried doing a reset on your iPhone? Press the Home button and the Power button at the same time and hold them down until the Silver Apple appears. Once it has fully reset, try to log into iTunes again on your phone.
Hope this helps!
Cheers,
GB

I cannot login to iTunes Connect

I can not log into iTunes Connect using my apple ID. Help!

Did you open a paid or free books account?
A new Apple ID is needed for a paid account. When I started with free books it was OK to use my original
" iTunes" account, I think now even a free books account needs a new and separate account.

No change to system. Suddenly cannot log into itunes store or App store using Apple ID. Itunes v12.1.1.2 osx 10.10.27

OSX 10.10.2
itunes 12.1.2.27
AppStore V2
MacBook Pro (Retina, Mid 2012)
2.6 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MB
Made no changes to system.
Logged into itunes today and it will not accept my Apple user ID, so cannot access store.
All local music is visible and all local functions (sync with iphone/backup etc) work
Same issue with AppStore, receive message cannot connect to app store.
However, from Mac using either Firefox/Chrome/Safari browsers I can access iCloud (using same AppleiD), so ID seems ok
I have confirmed credentials for itunes and app store by using my iphone 5 and ipad. Both seems to work and connect
I did have had some broadband (BT + BTHomehub2) issues last week, but now can access all public sites using FF and Chrome browsers, through Safari sometimes does refuses to connect, but if system is re-booted Safari works again.
I have check date/ time settings. I have check Apple Firewall is on but allows connections to itunes and appstore
I have removed the following
com.apple.itunes.plist
com.apple.ituneshelper.plist
com.apple.appstore.plist
com.apple.safari.plist
networkinterfaces.plist
com.apple.wifi.message-tracer.plist
com.apple.airport.perference.plist
and rebooted.
All entries are recreated successfully
There are no duplicate entries or entries with strange extension to these plists
Any advice or direction of where to look next would be appreciated

Hey thanks b noir. That solved my problem! I ran the autoruns programs and the only suspicious programs in the winsock tab was Speedbit (a video accelerator program). As soon as I unistalled it iTunes started working properly again. It's strange because Speebit ran together with Itunes for quite a while without problems - must've been a new update.
I guess I'll never get back the many many hours I spent trying solve this problem...
Good luck to everyone out there with similar issues. i hope this helps.

Cannot log into iTunes store on iphone4s

Since changing my email address for my Apple I.D. I can't log into either iTunes store, or the app store, I have apps ready to update but I cannot log in, my old email address pops up, unable to fix this problem

Hello, Waldo46.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing issues connecting to the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
https://support.apple.com/kb/TS3297
Cheers,
Jason H.

Cannot log into iTunes store

I purchased a new Windows 8 PC and installed the latest version of iTunes. I can connect to the iTunes store but when I attempt to log in I receive the following error message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.". I receive the same error message when I attempt to authorize the new computer. I have uninstalled iTunes completely according to the instructions from Apple support then reinstalled iTunes but I still have the same issue. I can connect to iTunes without issue on my other computers/iPad/iPhone on the same network. I ran diagnostics and it can connect without issue. I have also tried disabling my firewall and I still get the same error message. What can I do to resolve this issue? I can post the diagnostics report if you wish. Thank you in advance for your assistance.

OK, so my friend was able to log into iTunes on my computer so we know everything is working. I was able to log into iTunes on another computer just fine. So this looks to be an issue with me account on my laptop. What could cause this? Any suggestion are appreciated. Thanks.

I cannot log into iTunes on my computer or AppleTV

I keep getting an error message saying there was an error in the iTunes Store, try again later, any thoughts?

I am getting timed out as well.
I log out of the itunes store. Within itunes, go to apps, then check for updates, it prompts for my uid and pw. At the top of the screen I have "Accessing itunes store..."
Finally I get the error:
We could not complete your itunes store request. The network connection was reset. Make sure your network connection is active and try again.
If I purposely put in a wrong password, I get the same error. It would SEEM that it's not even getting to the step in authentication where it's seeing if the password is right or wrong.
Per another thread, I tried runnning as administrator:
netsh winsock reset
but that didn't fix anything.
It's timing out on both my Win7 64bit itunes and on my iphone (both connecting with and without my WIFI, so it's not a network issue on my end since they're two different providers).
Within itunes, at the top menu, Help, then Run Diagnostics, found no errors. The network connectivity part of the log had this:
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-16 17:51:30.
So, there are no errors. It thinks it can get to the store and has been able to during the period that I'm coming up with this timeout.
Apple, look into this, please?

Cannot log into iTunes error

Cannot log in using the correct password on App Store or iTunes

cannot log into itunes. error code 0x80090318
System details:
Operating system: Windows 7
Ipad mini with IOS 8.
Itune 12.
I have tried C:\Windows\system32>netsh winsock reset.
Didnt help me

Cannot log into iTunes 9.2.1

I cannot log into the iTunes store. I enter my password and username correctly every time yet it says "Resource cannot be found. Cannot log into the iTunes store" Can anyone help?

Hi..I got the same problem, I cannot Login using my Apple id on iTunes 9.2.1.
I'm using windows 7. is there anyone can help? Thanks!
Message was edited by: maridick
Message was edited by: maridick

Cannot log into iTunes account after reinstalling Vista

I just reinstalled Vista on my friends laptop, and now it wont let me log into iTunes. It just keeps saying that the network connection is down, and to check my settings. ANyone know what the problem is?
COuld it be related to this:
http://discussions.apple.com/thread.jspa?threadID=1698845&tstart=0
Stuart

On the Netgear
The Access IP is normally 192.168.0.1 and the User ID is admin and the password is password when the pop down appears.
----Under SYSTEM PREFERENCES>NETWORK It shows Airport Connected to "Netgear 192.168.1.3" do not see User ID or password on the screen?
In the menu on the left the last (or near last item) is UPnP.
Check this is Enabled.
----Do not see this listed anywhere
About two thirds of the way down the menu is WAN Set up
In hear Disable the Port Scan Line (It will read DOS (or SPI) and Port Scan)
There is another Line about "Blocking Responses to Ping on the WAN port" this needs to be Disabled as well (IChat sends a Ping to confirm where the Visible Invite went to is where the SIP stuff (In the Log about the error) is coming back from).
On the DNS info.
This should be two IP address normally that are on the Internet.
These should appear on the RCA if it is accessible in a web Browser but more likely on the Router's Set Up pages (or Some sort of Summary page).
A 192.168.x.x address points to the Router (I would guess in this case) and whilst some routes can be DNS servers as well it is not that common and is only really useful to link a MAC (Ethernet and/or WiFi Card - Media Access Card Address) info to a Name for the Computers that are attached.
----Not sure where to find all this in OS 10.5.8
----Under System Preferences>Network with Airport highlighted I click advanced and go to TCP/IP is see two addresses the ipv4 = 192.168.1.3 and the router=192.168.1.1
(I have presumed that there are no other DNS servers are listed and the 192.166 bit was a typo)
---Correct i put a typo as i was not sure if it was secure to post.
If the Computer can do Wifi as well as Ethernet it should not have both Connected to the Router at the same time. (iChat "Sees" it as two Connections to the Internet).
--- The computer is only connected via Airport to the netgear router.

Cannot log in itunes

I can log in to app store using my apple ID and correct password in my ipad 1.
But when I do updates or install new apps, there is a message pop up Cannot log in to itunes.
So I unable to download new apps or updates my existing apps. Can somebody help me???

I am having the same problem on an iPad 3
Steve.

Cannot Log into iTunes 10

I just downloaded iTunes 10, and i have been trying for the past couple of days now to just login to the iTunes Store. When i attempt to login, an error message comes up that reads:
iTunes could not connect to the iTunes Store. An unknown Error occurred (11556).
this has been happening every time ive tried to log in.
Does anyone else know what this could be?

Don't worry about that! Apparently, Apple likes to mess with us from time to time! I just had to undo mine as well!

I cannot download from itunes: "Connection attempt to firmware update server was unsuccessful."

Please can someone help, I can't download songs from itunes
When I run the diagnostics, I get the following......
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E5410
iTunes 10.6.1.7
QuickTime 7.6.9
FairPlay 1.14.37
Apple Application Support 2.1.7
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-05-08 15:51:48.

Refer this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

Cannot log into itunes store cannot play purch. music. new computer

If anyone can help it would be appreciated. I haven't found a solution on this disscussion board.
I get the "iTunes cannot connect to the iTunes store the host is down. Make sure your network connection is active and try again". It is active. My comuter is a few weeks old. It worked before I upgraded to iTunes 7.1.1. Now I cannot even authorize my new computer to play the music I bought that is on my external hard drive. Any ideas? I already tried the troubleshooting apple suggests. I also tried to install a very old version of itunes but it wouldn't run.
Thanks.

if the ts steps from the itunes support was no help write back and tell them what you have done so far to solve the problem. give them as much infos as possible. they will help

Cannot log into iTunes account

I have been trying for three days to log into my iTunes account and keep getting the message;
"The iTunes Store is temporarily unavailable. Please try again later."
I can log in no problem from my laptop, and my iPod, but not from my desktop. My desktop is the pc that I sync my iPod with.
Background:
PC hard drive crashed recently so I have a new one. Reinstalled Win 7, etc. Ran recover program and transferred files to new hard drive.
iPod had to also be restored during this procedure as it would not unlock with my password anymore. I restored it by syncing to my laptop.
All computers are running Win7 Home Premium.

mrodriques wrote:
I assume that the library would be the material (songes, etc) that are installed on the local drive, is that correct? If so, are those re-downloadable off of the itunes store?
M,
If the songs were purchased from the iTunes Store, she can download fresh copies at no charge. Songs obtained elsewhere will require other arrangements.
If you can recover the data on the drive, that would be the easiest.

Cannot log in iTunes Connect

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