Cannot log in to icloud with my pre-existing apple id
Everytime I attempt to log ino icloud I get the message valid apple id, but not a valid icloud id. I try to click learn more and get nothing. Ive tried everystep possible!!!
I have same question!
Similar Messages
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How to reset an iPad with a pre-existing Apple ID/iCloud acct?
We just bought a new (to us) iPad mini to use at our preschool in one of our classrooms. The iPad mini came with a pre-existing account still loaded on it and will not let me set it up like the other 6 we already own (with our school's Apple ID/iCloud acct. What can I do to get this setup other than trying to contact the previous owner (which we have and haven't received an answer)?
Thanks in advance!You can't reset the code. The only option you have is to restore the device as new.
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iPhone 5S on iOS7 -
I changed my AppleID and password online.
My iPhone keeps prompting me to log-in to iCloud with my deleted account. It does not accept my passwords - old or new. I cannot delete my old iCloud account because it requires that I enterHi suefrombenton,
Please see this previous discussion on how to change an Apple ID on an iOS device -
How do I change my Apple ID on my iPad? | Apple Support Communities
https://discussions.apple.com/thread/4431720
Thanks for using Apple Support Communities.
Best,
Brett L -
I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help
You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so. -
I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH -
I cannot log in to iCloud account on my notebook. It says :"you cannot sign in because of a server error".
Hello knitterspinnerweaver,
The article linked below details a number of steps that can help get you logged into FaceTime on your Mac.
Get help signing in to FaceTime, Game Center, Messages
https://support.apple.com/en-us/HT204408
All my best,
Allen -
Logged in to iTunes and App Store but cannot log in to icloud
My wife has set up a family icloud and sent me an invitation, since recently becoming an iPad mini owner. However, I cannot log in to iCloud. Whenever I enter my Apple ID in the screen I get an error message basically telling me what I have entered is incorrect but how can that be when I am in iTunes and the App Store? Can anyone help as it's doing my wife's nut in as she wants to get the family iCloud up and running and I'm the guinea pig.
ThanksFirst, try the new password. If you didn't sign out of iCloud prior to changing the primary email address of your Apple ID, this is what can cause this problem.
Also, read this: If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
All of a sudden I cannot log into my icloud account
All of a sudden I cannot log into my Icloud account. Not on my phone and not on a PC. I found a thread that said the first step was to try to sign in to the apple ID to make sure I had my credentials correct. I have done that, so I know I have the correct credentials. My phone has been connected continuously for some time now including this morning. But now I get a connection error. Both on my phone and on the PC.
Seems to be up and down at the moment. For the past hour or so I haven't been able to access via the web or from mail apps (phone, desktop, etc.). Some mail just came through on my phone but it now cannot connect again.
FWIW, system status is green across the board, but that's always laggy and inaccurate: https://www.apple.com/support/systemstatus/ -
Cannot even unlock my SIM card on my IPhone. I am asked to log on to ICloud. I know that Apple ID and Password is correct. But it is not accepted. I am stuck!
Help!iPhone: About unlocking
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What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?
If you have not already created an iCloud account elsewhere you cannot do so on PC, and that is the error message you will get. You can create an iCloud account on a Mac or an iOS device and then you should be able to sign into it in the iCloud Control Panel in Windows.
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Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hi ellen_ilog5,
Thanks for using Apple Support Communities. This article has steps you can take if your Apple ID was disabled for security reasons:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
This article has troubleshooting for iCloud account issues:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Cheers,
- Ari -
TS3988 I cannot log into my icloud account from my iphone 4
My apple id on my iphone is: my email
and my apple id on my lap top is: different (not my email address)
I cannot log into my iphone icloud account on my iphone, it says I have an incorrect user/password but I have no problem logging into my icloud account on my laptop.
Could you please help with this?
Thanks,
ArleenIn order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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I have two iCloud accounts, the old one I cannot remember the password and the associated email address is non-existant. I have a new iCloud account, but I cannot sign into it on my iPhone because the Login auto populates to the old ID and I cannot get the phone to associate to the new iCloud account.
It does not matter that the old email is no longer functioning. Use
the link providedhttps://iforgot.apple.com/password/verify/appleid
to reset the password, log in to iCloud and do the following:
Prepare your device to sell or give away
Even if you are sure you have done all those things, do them again slowly
and in the order given.
Then you should be able to setup the iPhone as new using your new
AppleID. Be advised all media/apps/music/etc downloaded with the
old AppleID is forever tied to that ID. You cannot transfer items from one
AppleID to another nor can you merge AppleIDs. Any items paid for under
the old AppleID will have to be purchased again under the new AppleID.
If all you wanted to do was change the email associated with your Apple ID,
it is not necessary to make a new Apple ID. You can make desired changes
by using this link:
https://www.apple.com/support/appleid/manage/ -
Cannot log in to icloud on my phone since I updated to latest ios.
I cannot sign in to iCloud since I update to the newest software on my iPhone. It keeps asking me to reset my password, which I have done several times. Nothing seems to work. I think I may have two different accounts.
You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.
If you have a 4S, go to Settings>iCloud and sign in with your Apple ID to create your account. Then sign in with the same ID on the iCloud control panel on your PC. It should be accepted this time. -
I have an original @mac.com email address and also use my address at [email protected]
I have no issues logging into iCloud account from my MacBook or accessing my account from my iPhone.
But anytime I try to log into the iCloud website from my work PC laptop, it tells me my Apple ID or password are incorrect. I try logging in with both address endings, @mac and @me and nothing.
Any ideas? Thanks!In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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