Cannot log in to Primary BT email account

Yesterday i changed my BT email password. Afterwards i logged in successfully. Now i cannot log in with either my new password. there's a message on the log in page to say 'my username or password is not valid and to try again'. Did that but still no joy. (even decided to have a go with my old password but made no use)
Can somebody help me with this please?
Solved!
Go to Solution.

You could try either calling BT here
https://bt.custhelp.com/app/contact#h=eyJzdGVwMCI6ImNvbnRhY3RJdGVtTGluazU2MjciLCJzdGVwSWR4IjoxLCJzdG...
and ask them to reset your password or try the "forgot password" here
https://www.bt.com/managepassword/merged_consumer_journey/forgottenpasswordnavPC.do?decorator=merged...

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