Cannot log in to skype on panasonic t.v.

Question

I have used the skype app many time on my t.v. but since I reset my t.v. I cannot access skype account.  It says to use my microsoft account which I am doing.  But it still wont let me in.  I have changed my password also.  I can gain access on my p.c. but not on t.v.  Help please?

Answer 1

On Panasonic TVs you can only sign in to Skype using a Skype Name and Password. You can't sign in on the TV using a Microsoft Account (which is in the form of an email address).
If you normally use a Microsoft Account to sign in to Skype (e.g. [email protected]) then here's what you need to do.
On a computer, go to www.skype.com and sign in using your Microsoft Account.
Go to the Account Settings area (the link is near the bottom of the page)
At the top of the screen you will 'Skype Name' and your Skype Name will be shown. It might be something like 'live:yourname'
You need to use this Skypename (and the associated password) to sign in to Skype on your Panasonic TV.
If there is no Skype Name shown on the Account Settings page, then there should be an option there to set up Skype on your TV. Click on this link and follow the instructions. It will set you up with a Skype Name and Password you can use on your TV.
Hope this helps...