Cannot log into account, response says store is temporarily unavailable

iTunes support set me several tasks, from basic internet connection on to more complex matters, but after just two exchanges referred me on to Applecare, just as the weekend arrived.  I have Applecare but this is too frustrating, as I have wasted 3 days on basic responses which took no account of the details I included in my initial email.
So the problem is this, every time I use my Macbook Air to log into the iTunes store, I get the temporarily unavailable response.  I am loogged on fine via iPhone and iPad on the same connection, and the support pages recognise my user name and password.  So how do I get back to making urchases on my Macbook? 

iTunes support set me several tasks, from basic internet connection on to more complex matters, but after just two exchanges referred me on to Applecare, just as the weekend arrived.  I have Applecare but this is too frustrating, as I have wasted 3 days on basic responses which took no account of the details I included in my initial email.
So the problem is this, every time I use my Macbook Air to log into the iTunes store, I get the temporarily unavailable response.  I am loogged on fine via iPhone and iPad on the same connection, and the support pages recognise my user name and password.  So how do I get back to making urchases on my Macbook? 

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