Cannot log into account via "Elements 10 "Inspiration Browser"

I did a "live chat" and they sent me here.
Cannot log into account via “Elements 10 Inspiration Browser”
“When I click on “Help”      “Elements Inspiration Browser…”  and enter username and password and click on “sign in” the program goes to the sign in page and freezes for hours. I must use “Task Manager” to “end task” and close the frozen Elements 10.
When I try to do an "update" I get the following Error Code:  U41M1C212
Elements Organizer 10.0.0.0
Core Version: 10.0 (20110831.m.17215)
Operating System Name: 2000 [Windows 8]
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:5 Stepping:5 with MMX, SSE Integer, SSE FP
Built-in Memory: 7.8GB
Free Memory: 3.3GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.73
Adobe Reader Version: 11.0
Adobe Acrobat Version: Not installed
CD and DVD drives:
E: (hp DVD BUS: 1 ID: 1 Firmware: RW)

The IB is dead and gone, along with photoshop.com. The tutorials are now over at
http://tv.adobe.com/product/photoshop-elements/
although some of them have been updated for the newer versions.

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