Cannot log into Creative Cloud (for updates)

When I login, I get message "You've been signed out."
I've tried repeatedly with same results.
Help?

Hi!
Try solution 2 from here:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
I had the same problem, and deleting OPM file helped.

Similar Messages

Problem logging into creative cloud for updates - Unknown server error

Problem logging into creative cloud for updates - Unknown server error working fine with my laptop but this error comes up everytime I try to update adbobe cloud programs on my main PC?

Try this article and check if that helps. http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Else, download CC desktop app again from CC website.

Issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking

issue is happening on a Mac. I cannot log into creative cloud all I get is for squares in the center of the screen that a blinking

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Cannot log into creative cloud on Windows 8

I have researched how to do so and found out that you need to find the OOBE file and rename it
(the "opm_old" file. but i do not have this file)
the creative cloud app goes to the email page then once i try to log in it goes back to the beginning "log in here" page.
since i dont have the correct file to rename and then restart the app i have no idea what to do!
if you know of a way to fix this i would be thanful for the advice.
-Mike

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I cannot log into creative cloud application on Windows 7

When I sign in the application logs me out and tells me to sign in again. I'm confused and really need assistance.

Hi Daddy_6,
Welcome to Adobe Forum,
You can go through this thread, it can help to resolve your issue:
http://forums.adobe.com/message/5703632#5703632
Incase it does not resolve the issue, please do contact Adobe at http://www.adobe.com/in/company/contact.html
Regards,
Rajshree

Lost main toolbar in Dreamweaver,cannot after this log into creative cloud

Lost main toolbar in dreamweaver,then cannot log into Creative cloud.Was thinking of uninstalling dreamweaver and redownloading.Cannot do this--what next

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Also, if you have specific Dreamweaver questions that don't relate to installing...
Start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!

Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update.

Logging into creative cloud library in photoshop ????? looking all over for it, I'm logged in on the desktop app but it still dons show as logged in in photoshop. please help

logging into creative cloud library in photoshop ????? looking all over for it, I'm logged in on the desktop app but it still dons show as logged in in photoshop. please help

Window > and select Libraries By default it should appear in the tabbed panels above the layers panel with adjustments and styles

Cannot sign into creative cloud; cannot use creative cloud to access XI, want to use XI on more than one computer

Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup

Logging into Creative Cloud Desktop Fails

I can log into adobe.com to access everything about my account, even reset passwords but everytime I attempt to log into Creative Cloud Desktop, it immeidately reads You Have Been Signed Out. The subscription is active and current, nothng in the firewall or seervices appears out of order.
Thanks
Dennis Hamilton

Hi Dennis,
Please follow this step by step procedure:
1. Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
2: Now navigate to Application Support/Adobe/OOBE/.. folder.
3: Delete opm file under OOBE.
4: Rename OOBE to OOBEold.
5: Check if you have AAMupdater in the same location.
6: Please rename it to AAMupdaterold.
7: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
8: Then launch it, sign-in and click on Apps tab.
If you're continuing to have issues please post back
Thanks!
Eshant

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Hi Hendy20,
If you are not able to proceed to the sign out step trough the Creative Cloud Desktop Manager, please follow the steps below then :
Delete the OPM.db file :
Close the Creative Cloud application.
Navigate to the OOBE folder.
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
If you are not able to find that file, please check the following link, that may be because your library is hidden.
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Please, let us know how it goes.
Thank you.
Arnaud.

I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?

I'm logged into creative cloud, but someone else had logged into Dreamweaver, can I log them out of Dreamweaver and login using my credentials?

I'm using an iMac previously used by a past employee. It is running OS X 10.9.3. Using the CC application, I have logged out of his account and into my own. When using other applications such as Photoshop and After Effects, my account is the one displayed in the menu. When I use Dreamweaver however, the past employee's account is displayed in the menu, and when a sync is attempted, it displays his account info.
Is there a way to use my own credentials to log into Dreamweaver separately from the CC app, or to force a sync between the CC app login and the Dreamweaver login?
Thanks

HT4623 I updated my iPhone to the new iOs 7 and I cannot log into the cloud????

I updated my iPhone 5 to the new iOS7 and the phone keeps asking me to log into my iCloud account. but when I do, a pop up window asks to Review Terms and I select View Tems vs. the Not Now button and nothing happens. I have turned the phone off and back on and the same thing happens. It asks me to go to Settings and when I do, the iCloud icon is grayed out. I cannot seem to log into the cloud. HELP???

I don't recall where, but if you hunt, you will be able to find an "accept" button. I think you also need to check a box that says something like "I have read and agree ..."
Yes, it requires a careful search.

I can sign into Adobe but I cannot sign into Adobe Reader for updates

I can sign into Adobe but my password is rejected when trying to sign into Adobe reader for updates.

Adobe Reader won't ask you to sign in for updates. Most likely, this is just the normal adminstrator password prompt you get when installing or updating software, and you use your computer's own password.

Cannot log into Creative Cloud (for updates)

Similar Messages

Maybe you are looking for