Cannot log into iTunes because they have wrong email address

I recently changed my yahoo email and I changed the info on iTunes. I accidently gave the wrong email address.
Now I am trying to sign into iTunes but I can't. My old email adress has been deleted and I can't sign in with the new one because they are asking for a registration code that I cannot get because it was sent to the wrong email address and I cannot change it so it will send it to the correct email address!
please help!

Contact iTunes Customer Service via their web page, and explain the situation:
http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Music%20Purchases

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