Cannot log on to https sites

cannot log on to the internet with sites that start with https://
since the last mountain lion upgrade

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

I cannot log onto one specific site, firefox says it has timed out. Happened after downloading forefox features.

This happened all of sudden, I can no longer log on to this site. all other are fine.
I have no problem reaching site from my cell phone or other pc's

Your above posted plugins list shows the Flash Player Shockwave Flash 10.0 r45 plugin, so Flash should be working.
You can test that here: http://www.adobe.com/software/flash/about/
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Cannot log on to my sites

i updated firefox now when i go to my sites i cannot log on to anything except face book i cleared cookies, cache, history. cookie and third party cookies are ticked. I uninstalled firefox 4 and now and running fire fox 3.6 with still the same problem. Help i'm trying to apply for a job on seek and cannot log in. no error comes up it just has done on the left hand corner.

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.

Trying to install Elements13, Cannot log into Adobe, Just sits an spins

Purchased Elements 13, willl not install because cannot log into adobe website ???

You can create an Adobe ID by going to https://www.adobe.com/cfusion/membership/index.cfm?nf=1&nl=1&loc=en%5Fus
This can also be done from the BAM App.
The authorization is necessary to use the Adobe DRM copy protection S/W.
I didn't have a problem doing the authorization on my iPad. What error are you encountering? Perhaps the Adobe server was unavailable?

I cannot log into one web site on main computer.

Hello,
I have a weird situation which the company that I'm working with can't provide an explanation.
I am trying to log into the following web page: http://www.methodintegration.com/solutionproviders
but it says that it doesn't recognize my username/password in Firefox, IE, Opera, and Chrome browsers.
However, in a virtual machine with Windows 7 32-bit (same OS as main computer), I am able to log in successfully. I have tons of programs on my main computer so I can't figure out which one is blocking it. I have Avast! antivirus on both machines, so I know this isn't causing the problem. I tried uninstalling Spybot on my main machine (since this is not on the virtual) and that didn't solve the problem. I also tried renaming the hosts file to hosts.old and I tried removing all the Spybot entries in the hosts file but this didn't solve the problem.
Is there any way to run a log or determine what protocol that web page is using that something else is trying to block? I have already tried removing all web browsing history, cookies, cache, etc. and it does not fix the problem. Could this be something that visiting the site for the first time was put in the registry with a different user name/password?
== This happened ==
Every time Firefox opened
== First time I tried logging into web site.

I don't have the firewall turned on for both machines; I only have a firewall through my router (which would affect all machines). I thought it might be caused by Spybot, but I uninstalled it and I still had a problem. Avast is installed on both machines, so this is not blocking it.
Would a web page that uses javascript do anything to the registry?

I cannot log in to my site on this browser but can on others. It did work but now it does not?

For some reason after working for months when the home screen of my site appears and I have to log in the page just takes me back to the log in again. I have tried this on other computers using Firefox and the problem is repeated. If I change browser I can log in without issue. This problem only started today. I have cleared history and started again and get the same issue but only on Firefox. I am using version 21.0 can you help?

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Cannot log into the ePrint site to manage my account...how to reset?

I'm trying to log onto the e-print site and I cannot get onto it.
I have tried to rest the password, but EVERY email address that I have, will not be accepted by the site so I don't know what to do.
I can send documents to my ePrint email, and they do print, and I get a print confirmation to my primary email address, but I cannot get on even with that email address though it send me confirmations there.
I cannot reset the password with this email...site does not accept it as the right email address.

Did you create your ePrint Center login using your email address or the email address assigned to the printer?
When creating the login, it is intended that you use your own email address as the address asigned to the printer can change.
Once you have created an ePrint Center login with your email address, the other important point is that the printer's email address must be registered within 24 hours of it being assigned to the printer.
if the email address is older than 24 hours and has not been registered, you will need to create a new email address for the printer. To do this, turn off web services on the printer itself and then re-enable web services. It should reconnect and then receive a new email address. At this point, the printer can be registered using the new address.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Cannot log off my web site

windows XP dimensions 4600C--- SP 3----norton security suite
downloaded mozilla firefox 3.6.13 now I can't log off of my web site at www.chatjunkershouse.net had no problems with earlier versions..

@Ihateu
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Logging in to public site manager.

I am unable to log in to site manager? It says my apple id is invalid, however, I can log in to the itunes store with that account. I was able to get in and change my theme, etc, but cannot log in to public site manager and add users. I'm so confused!!!! How can I get an email re-sent to the manager of our iTunes U site? When I first log in, it takes me to itunes the store and I can change my theme, etc and I finally appear in the store. I was able to add another user as an admin to create a course, but my institution and my course never appear in itunes U?

Launch the Keychain Access application and search for the server name.

Cannot Log into Public Site Manager

Hi all,
I am the primary administrator to our iTunes U account. I can log in via the iTunes U store and see/change our iTunes U channel. However, I cannot log into our iTunes Public Site Manager. I am trying to set up our initial collections and would like to use the Public Sitel Manager.
I tried logging in through this portal.
http://sitemanager.itunes.apple.com/
Best,
Scott K.
West LA College

Scott;
Apple monitors these discussions. Perhaps they's respond to this tread. You might also try sending a detailed email to the following address:
[email protected]
All the best to you...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
Please help

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

hey thanks alot.. it helped me alot!! bring it on!!! cheers!!!

Cannot acees HTTPS sites in Internet Explorer - Windows 10

In Build 9860 : We cannot access HTTPS sites in Internet Explorer ; unless we put it as a TRUSTED SITE.
A similar issue has existed in Windows 8 and a patch was issued.
I think the same issue has now come back in Windows 10.
Please fix this. Thank you.

Well, please try this link in your internet explorer of Windows 10.
https://itldrive.infosys.com/infosys/webview/xythoslogin.action
It doesn't open unless you put it as a trusted site.
However, in Firefox (or IE in Windows 8 or 7) it may open without any issue.

Cannot open any https sites or use SSL apps

Cannot open any https or ssl apps, have upgraded to mountain lion. Have open all ports outgoing and even tested via hotspot on my iPhone, have changed MTU to 1300....help??
Cannot load any https sites..

First, the process by which OS X checks the validity of root SSL certificates doesn't currently work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
Disable the built-in application firewall, if it's in use. If you're running a third-party firewall such as “LittleSnitch” or “Hands Off,” disable that. Test.
In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
Otherwise, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?
If not, select Go ▹ Go to Folder from the Finder menu bar. Into the text box that opens, copy the following line of text:
/var/db/crls
From the folder that opens, move these two files to the Trash:
crlcache.db
ocspcache.db
You’ll be prompted for your administrator password when you do this. Then reboot, empty the Trash, and try again.

Cannot access any https sites, clock is OK, get This Connection is Untrusted error message.

All works OK on Chrome and IE, but Firefox just suddenly stopped access to https sites yesterday, e.g. Google, Facebook and Linkedin. Non secure http sites are OK though. "This Connection is Untrusted" is the error message and technical details are www.google.com.tw uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer). I've tried all the Mozilla support suggestions, clock (which was always correct), reset Firefox, etc. No change so far, I hope you can help fix this issue.

Check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.
Check out why the site is untrusted and click "Technical Details to expand this section. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Cannot log on to https sites

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