Cannot log onto MySQL CMS Database after network installation

Post Author: matthewh
CA Forum: Authentication
I've just installed Crystal Server XI R2 on a brand new server running MySQL 5.0.45 but when the installation completes it says it can't log on to the CMS database.  It's created the empty database and I have the db.opt file in there but nothing else - no tables or anything.   I've re-run the installation and done a repair and Modify but with no change.  The CMS user has full rights to the MySQL instance for now, so it shouldn't have been an issue.  Is there a SQL script available I can run to build the initial db manually?  Do I need to uninstall and go through it all again?  took over 2 hours across the network and the server is in another part of the country.

Post Author: TAZ
CA Forum: Authentication
Hi Matthew,
I'm not sure why you cannot access your mysql DB but you do not have to reinstall.
Launch the CCM(central configuration manager) If the CMS is not stopped then stop it.
double-click on the CMS choose configuration, choose specify, choose recreate the current data source.
This will reinitialize the CMS DB if the account configured has the proper permissions. It should be a DB owner
Regards,
Tim

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