Cannot log onto the Canadian itunes

Is anyone having problems purchasing music from the Canadian itunes site?? Clicked on the icon I have always used (didn't make any changes) and when I tried to purchase music it states :my acct is only valid for purchases in the Canadian itunes. Clicking ok will take you there. When I click ok, it takes me to the same screen (which is the US site).
Any help is appreciated.

kwags, i am having the same problem. could u please email me at [email protected] if u find a solution to this. i could purchase songs no problem until a few days ago and now have the same problem as you. very frustrating. thanks for any help.

Similar Messages

My husband plugged in a password and we don't know what it is and cannot log onto the new computer. How can I reset the password if I can't log on?

My husband was setting up the iMac he got us for Christmas. I already have a MacBook Pro. I do not know the sequence of events but I do know he wanted to use my iTunes account on the iMac so I provided passwords. Now we cannot log onto the computer using any of my passwords. He must have mistyped something. How do we log onto the computer if we can't figure out what the password is?

If it's a new Mac I guess it's running Lion, if so, hopefully this'll help:
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?

Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS.

Cannot log onto the Portal on any servers!

Hi All
I have been attempting to set up a demo of our portal PRD environment which contains one central instance and two dialog instances. I installed the the Cental instance first and then the the dialog instances one at a time. All seemed ok all of the services are started (Green in SAPMMC), however I cannot log into the portal on ANY of the servers.
On both of the application servers I get the following message 'You have requested an application that is currently stopped' and on the central instance I get this message 'Application error occurs during processing the request.'
java.lang.NullPointerException
at com.sap.portal.navigation.Gateway.service(Gateway.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)'
This is confussing as all of the services are started. I have had a look at the logs and on the application server I have an entry which says 'SAP_J2EECluster=EPP not in repository' and on the Central instance The is no enrty!
I am really stuck here so any help would be great!
Thanks in advance!

Have found this is one of the logs:
#1.5#0014C2612C6300450000FEBD00000DF4000409EB52F77884#1136806220828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEBF00000DF4000409EB53900CF2#1136806230828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC100000DF4000409EB5428A15F#1136806240828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC300000DF4000409EB54C135BD#1136806250828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC500000DF4000409EB5559CA3C#1136806260828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC700000DF4000409EB55F25E9A#1136806270828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC900000DF4000409EB568AF31D#1136806280828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECB00000DF4000409EB5723877D#1136806290827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECD00000DF4000409EB57BC1BFD#1136806300827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECF00000DF4000409EB5854B068#1136806310827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED100000DF4000409EB58ED44FA#1136806320827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED300000DF4000409EB5985D957#1136806330827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED500000DF4000409EB5A1E6E91#1136806340827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED700000DF4000409EB5AB70234#1136806350827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED900000DF4000409EB5B4F97C8#1136806360827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##

A year ago I had a new hard drive put in my Macbook pro. I cannot log onto the computer to change settings as I do not know the password. The tech said he left it blank, but I have not idea what it is now. Can this be fixed. I have been they only owne

I had the replacement hard drive installed and the tech said he left the password open. My old password does not work. I can use the computer, but I cannot log in to add new wireless devices or to download programs. I recently tried to download Adobe Flash player, and I needed to log in but could not. I can downloan security updated from Apple and the machine will shut down and restart, without me needing to enter a password. I bought this computer from Apple directly in 2007. Is this a case where I need to send it to them since they can verify that I own it, or can I get help with this online or from a local computer tech?

If you use Lion, boot into your recovery pressing Command and R buttons, press "Utilities" menu, open Terminal and write:
resetpassword
If you have Snow Leopard, boot into your install DVD pressing C button, click "Utilities" and press Password Reset

Application server cannot log onto the database with user PS.

Hello,
First of all, my setup is:
Microsoft Windows Server 2003
Oracle database 10g Rel. 2
Peopletools 8.49
HRMS 9.0
I am trying to boot the application server, but the operation fails with the error message:
PSAPPSRV.5796 (0) [08/27/09 10:29:41](1) GenMessageBox(0, 0, M): Database Signon: Invalid user ID or password for database signon. (id=PS)
I am able to sign on to the database with sqlplus and user PS.
Here is my config settings as shown on the psadmin screen:
Features Settings
========== ==========
1) Pub/Sub Servers : No 15) DBNAME :[hrdmo]
2) Quick Server : No 16) DBTYPE :[ORACLE]
3) Query Servers : No 17) UserId :[PS]
4) Jolt : Yes 18) UserPswd :[PS]
5) Jolt Relay : No 19) DomainID :[TESTSERV]
6) WSL : Yes 20) AddToPATH :[C:\oracle\product\10.2.0\database\bin]
7) PC Debugger : No 21) ConnectID :[people]
8) Event Notification: Yes 22) ConnectPswd:[peop1e]
9) MCF Servers : No 23) ServerName :[appserver]
10) Perf Collator : No 24) WSL Port :[7000]
11) Analytic Servers : Yes 25) JSL Port :[9000]
12) Domains Gateway : No 26) JRAD Port :[9100]
Here is the appsrv.log:
PSADMIN.2336 (0) [08/27/09 10:29:29](0) Begin boot attempt on domain hrdmo
PSWATCHSRV.5480 (0) [08/27/09 10:29:38] Checking process status every 120 seconds
PSWATCHSRV.5480 (0) [08/27/09 10:29:38] Server started
PSAPPSRV.5796 (0) [08/27/09 10:29:40](0) PeopleTools Release 8.49 (WinX86) starting
PSAPPSRV.5796 (0) [08/27/09 10:29:40](0) Cache Directory being used: C:\oracle\product\PT8.49\appserv\hrdmo\CACHE\PSAPPS
RV_2\
PSAPPSRV.5796 (0) [08/27/09 10:29:41](1) GenMessageBox(0, 0, M): Database Signon: Invalid user ID or password for databa
se signon. (id=PS)
PSAPPSRV.5796 (0) [08/27/09 10:29:41](0) Server failed to start
PSWATCHSRV.5480 (0) [08/27/09 10:29:42] Shutting down
PSADMIN.2336 (0) [08/27/09 10:29:48](0) End boot attempt on domain hrdmo
As I said, despite the error message, I am able to log on to the database with sqlplus with user PS password PS.
Could someone please help me with this problem? Thanks.

I installed the database with the setup program and come to think of it, I don't think you can specify whether to create a system or demo database. So I probably didn't install a demo, which is what I wanted. I also ran the SQRs and everything showed the database was correct, so I thought I did it right.
If I could install a demo with the setup program, I would do that because I think I could run through it pretty quickly having done it once. I've read in this forum and other places that it's much better to install the db manually, so maybe I'll just do that.
In any case, thanks for all you help Nicolas.

HT204053 Icloud does not recognise my itunes log on and password. It is showing an error message saying that the log on is good for itunes but not for icloud and I cannot log onto icloud

I cannot log onto I Cloud as it is not recognising my apple ID used for my ipod on my pc?

Hello....I also can't login to icloud.com email to use the app Find my Phone...it says Your Apple ID must be used, etc, etc....
However, I found this post and signed in with my Apple ID and I have an IOS Iphone (like I mentioned, it's lost somewhere and I'm trying to find it).
I have set up ICould on my phone previously and have received welcome email from doing it. Can someone please help me use the App to find my phone!! I have no idea why I can't login online to Icloud.com
Thank you! I want to exhaust all options before buying a replacement one....

HT204053 For some reason, I am unable to log onto the App store and iTunes using my Apple ID although it works on the actual website/browser. Why is this and what can I do about it?

I was struggling with creating an account without a credit card at first and then someone on here suggested I create my account through the actual website and I log onto the website without any trouble and onto Game Center, just nowhere else. It says "This Apple ID has not yet been used with the iTunes Store." and asks me to review my account information but when I click on review, it completely ignores my request. This is somewhat infuriating as I really would like to start using the App Store. Thank you for your help.

Hi annafrUk!
I believe this article will be able to provide you with some help regarding this issue:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

Hi, so I keep having problems logging onto the iTunes store in iTunes and I get this error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."

Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?

Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

I ran an iTunes update on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" ? I deleted iTunes, ran download, and now I can't reinstall. I am logged onto the PC as Administrator.

I ran iTunes update 11.1.4.62x64 on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" and got kicked out of the install process? I deleted iTunes, ran download to reinstall, and now I can't reinstall - same error message. I am logged onto the PC as Administrator. How do I downlaod and install iTunes.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Why am I getting a message that I need to log into the Canadian store for app updates and iTunes

Why am I getting a message that I need to log into the Canadian store for app updates and I tune purchases?

Should you be in the Canadian App Store? Is that your store? Of not - or of you need to see what store you are in.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store

Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook

Why can I not access My iPhone on my Air - they have the same cloud account - same iTunes - logged onto the same wifi network... and connected via USB - difficult much?!its killing me ahhh my screen smashed and i want access to my iPhone on my macbook..
why is it sooo hard still --- can anyone inform me on this miracle app please
thank you
sincerely
Theigalaxy

find my iphone is something one needs to activate on the phone itself using the same appelID is nowhere near enough
if it is then one can track, play a sound and remote whipe it from
www.icloud.com
if your screen is smashed and you think you can use find my iphone to get any data from your phone you are sadly mistaken

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

You need to reinstall OS X:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

If i buy something in the canadian iTunes will it download onto my other devices that are signed into the U.S itunes store?

im trying to downloan a TV series from the Canadian iTunes, but im wondering, if i do that, will i be able to download it on my other devices that are signed into a US itunes store?

Not unless you have them sign into the Canadian store. However, unless you have a Canadian Apple ID, iTunes account and Canadian bank-issued credit card, and Canadian billing address you won't be able to get a thing from the Canadian store. If you meet these requirements anything you buy will be tied to your Canadian Apple ID, not your US one.

Problems logging onto the Cloud wifi

I have the Cloud wifi set up on my iphone and ipad and they've worked fine for a year or so. In the last couple of months I haven't been able to access the internet through it though. It loads up the signing in page and after entering my username and password it takes me to the welcome page showing my devices as normal. However, whenever I try and navigate away from that it just takes me back to the signing in page. Any help?

My problems logging onto the Sky Cloud wifi still remain. I have tried amending my user name and deleting and reinstalling the app, all to no avail. To try to clarify what happens once more: 1) I am in a Wi-Fi Hotspot (yesterday, for example I was in Pret-a-Manger in Brighton). 2) My iPhone 4S picks up the wi-fi availability 3) I use the iPhone Safari web-browser to log onto Google (it also works if I use Yahoo) 4) I am re-directed to the relevant Cloud log-on options. So far so good. 5) I select the Cloud "Get on Line" option and am eventually redirected to the Sky Cloud Wi-Fi page, which confirms I am logged on, confirms my name and confirms my iPhone device. Again, all good so far. 6). Now the problems start. I go back into Google (or any other website) and am then redirected back to the Cloud log-on options again (see point 4 above). 7) I select CLoud "Get on Line" option and am redirected to the Sky Cloud Wi-Fi page again which still confirms I am logged on (see point 5 above). 8) This loop then continues forever until I give up. In short, I am obviously logged on but for some reason cannot get beyond that stage. On some occasions I am given the option to download the Sky Wifi app, which is a bit pointless because (a) I already have this on my iPhone, and (b) since I am not properly connected anyway, I cannot connect to the iTunes Store in any case (an error message tells me this)!! I have tried logging on both through the method as describeed above, and also by skipping Point 3 and instead clicking directly onto the Sky Wifi app, but all that does is take me to Point 4 and then the problems continue. Please help. I never had this issue before Sky took over the Cloud and I am becoming increasing frustrated. Thank You.

Cannot log onto the Canadian itunes

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